Cox Automotive’s Sandy Schwartz talks about market trends, consumer behavior, Trump’s impact on the auto industry, and the customer experience
CBT's Jim Fitzpatrick speaks with Sandy Schwartz, president of Cox Automotive, at the 2017 J.D. Power Automotive Summit.
Jim and Sandy talk about some of the automotive industry trends for 2017. Sandy explains how Cox Automotive is a “house of brands” and not a “branded house” and provides insights into how Cox Automotive and its brands are helping dealers, OEMs and captives to be successful in the challenging auto industry.
Sandy says that Cox Automotive is focused on integration: “Integration is innovation.” Becoming more efficient is a priority for both Cox Automotive and the auto dealers it serves. Cox Automotive touches three out of four auto transactions, which provides unprecedented data that we can use to give stakeholders a better view of what’s going on in the market and what’s happening real time.