Newsroom

The latest news about Cox Automotive and its brands, offering articles, data, images, news, press releases and research.

For educational materials, visit the Cox Automotive Dealer Learning Center.


Our Story

Cox Automotive is a global subsidiary of Cox Enterprises Inc., an Atlanta-based, family-owned company that has been in business 118 years. Our goal is to simplify the trusted exchange of vehicles and maximize value for dealers, manufacturers and car shoppers.


Facts About Cox Automotive

Find out more about Cox Automotive through a company overview, key facts about its brands and a brief timeline of the company’s evolution.

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In the News

Recent articles and social media posts about Cox Automotive.


Articles

If committed, dealers ‘could replicate’ online car retail

Seeing an industry disruptor like Carvana file for an initial public offering isn’t necessarily something that gives Mark O’Neil pause. Such momentum by an online retailer is perhaps a sign that consumers are heading toward the ecommerce route. Getting away from the profitability aspect, folks gravitate to entities like Carvana “because they offer a process  Read More

Millennials may be fertile market for CPO

Dealers have an opportunity to draw in millennial vehicle-buyers through certified pre-owned programs and make plenty of money doing so, data from Cox Automotive show. A millennial-focused sales strategy could help as CPO car sales soften amid a broad market shift to crossovers and other light trucks. Among millennial shoppers, 74 percent are willing to  Read More

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For educational materials, visit the Cox Automotive Dealer Learning Center.


Cox Automotive Announces Virtual Education Program To Improve Dealership Operations

ATLANTA, April 7, 2017 – Cox Automotive today announced Flash Forum, a complimentary educational webinar series designed to help dealers improve results and successfully grow their wholesale and retail operations. Members of Cox Automotive’s client education services team and subject-matter experts from the company’s brands present 30-minute webinars, delivering high-impact educational content covering a host of  Read More

Cox Automotive Announces Retirement of Chief Economist Tom Webb

ATLANTA, March 30, 2017 – Cox Automotive today announced that Chief Economist Tom Webb will retire on June 30. His departure marks the end of an illustrious automotive industry career that spanned some four decades and earned Webb recognition as the pinnacle of automotive market intelligence and economic analysis. “Tom has been an invaluable resource  Read More

Cox Automotive Presents Barbara Cox Automotive Woman of the Year Award

NEW ORLEANS, Jan. 30, 2017 – Cox Automotive™ presented the 12th annual Barbara Cox Automotive Woman of the Year Award to Linda Silverstein, general manager, remarketing and rental operations, Ford Motor Company. This honor is awarded to women who demonstrate business leadership and community advocacy, as well as a commitment to advancing the automotive industry. Cox  Read More

Cox Automotive Promotes John Kovac to Executive Vice President and Chief Marketing Officer

ATLANTA, Jan. 11, 2017 – Cox Automotive™, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions for the automotive industry, has promoted John Kovac to executive vice president and chief marketing officer. In this role, Kovac oversees all facets of Cox Automotive marketing globally. A 17-year Cox veteran, Kovac will focus on  Read More

Cox Automotive Promotes Rock Anderson Jr. to Executive Vice President

ATLANTA, Jan. 11, 2017 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has promoted Rock Anderson Jr. to executive vice president of people strategies. Under Anderson’s leadership, Cox Automotive’s people strategies team is attracting and nurturing top talent who want to work for a global  Read More

Cox Automotive Presents Karlea Marin of J.P. Morgan Chase with Community Impact Award

  ATLANTA, Nov. 29, 2016 – Cox Automotive presented its Community Impact Award to Karlea Marin of J.P. Morgan Chase at the 2016 National Remarketing Conference on Nov. 17. Presented by Grace Huang, senior vice president of inventory services, Manheim, this award recognizes a remarketing industry leader for his/her outstanding contributions to the community and  Read More

Cox Automotive Chooses Industry Veteran David Pyle To Lead Enterprise Dealer Partnerships

ATLANTA, Nov. 17, 2016 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has named David Pyle senior vice president of enterprise dealer partnerships. In this role, Pyle will oversee the company’s sales division within the client success organization. Pyle will lead a team that is  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


If committed, dealers ‘could replicate’ online car retail

Seeing an industry disruptor like Carvana file for an initial public offering isn’t necessarily something that gives Mark O’Neil pause. Such momentum by an online retailer is perhaps a sign that consumers are heading toward the ecommerce route. Getting away from the profitability aspect, folks gravitate to entities like Carvana “because they offer a process  Read More

Millennials may be fertile market for CPO

Dealers have an opportunity to draw in millennial vehicle-buyers through certified pre-owned programs and make plenty of money doing so, data from Cox Automotive show. A millennial-focused sales strategy could help as CPO car sales soften amid a broad market shift to crossovers and other light trucks. Among millennial shoppers, 74 percent are willing to  Read More

Service shop becomes even more crucial for dealers

When a customer buys a vehicle from a dealership, that transaction in and of itself is not the only important part of that visit. So, too, is establishing a vehicle-service relationship between that shopper and the dealership. That’s crucial, not only from the standpoint of driving a segment of their business with high margins, but  Read More

Cox’s Senior Analyst on challenges facing car dealers in Q2

Even with a historical high plateau in the industry, Michelle reassures that “the sky is not falling”, economic fundamentals are “still pretty good but there are a lot of challenges for car dealers and auto makers.” During their discussion, Michelle shares her insights on the used car market and where to focus, opportunities in leasing  Read More

These 5 Atlanta Companies Know D&I Is Serious Business

D&I has been a huge topic of conversation in the media, specifically as it relates to the tech industry over the last several years. I assume everyone must know this term — but I am often asked, what is D&I? It stands for diversity and inclusion. Emphasis on inclusion, which is the #majorkey — with  Read More

Complete Digital Car Buy Year Away, Says Cox Automotive Exec

NEW YORK – The ability to do car deals 100% online is about a year away, says Cox Automotive Chief Operating Officer Mark O’Neil, who urges dealers to board the digital train today. It’s a matter of giving customers what they want – or else, he tells WardsAuto. “When customers want something, they always get  Read More

How to Sell High-Tech Vehicles Without a PhD from MIT

It’s tempting in auto retailing to think of vehicle technology as just bells and whistles. Sure, tech features sweeten the deal, but they probably won’t make or break the sale. Right? Not so fast. For a big percentage of today’s consumers, vehicle technology is a top consideration during the purchase process. According to Autotrader’s 2016  Read More

Mark O’Neil: New car dealers must be in the used car business

Earlier this week Jim Fitzpatrick sat down with Mark O’Neil, COO of Cox Automotive at the J.D. Power Summit in New York to discuss the future of the retail auto industry and what dealers need to focus on now. Topics addressed include the used car market, technology, online retailing, future transportation opportunities and customer experience.  Read More

Cox Automotive COO: ‘Click to buy’ needed in auto

That’s according to comments from Cox Automotive chief operating Mark O’Neil, shared ahead of his speech Tuesday at the Automotive Forum in New York. O’Neil projects that the industry is about a year away from completing vehicle transactions entirely online, but emphasized the advantages for those who adopt early. READ MORE

A tool for scoring site visits

Shoppers have their own browsing habits when viewing third-party sites, but not all consumer activity on these portals has equal weight. Cox Automotive will address that this year with a new feature on its digital nGauge product. Today, consumers visiting dealership sites run by Cox Automotive’s Dealer.com get points based on their activities through nGauge’s  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


Corporate Fact Sheet

Find out more about Cox Automotive through an overview of the company, key facts about its brands and a brief timeline of the company’s evolution.

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Executive Bios & Photos

Meet the Cox Automotive leadership team – a group of industry leaders and trailblazers focused on creating efficiencies and alleviating challenges in the car buying, selling and owning process.

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Press Resources

Below is a collection of Cox Automotive resources that can be downloaded.

Cox Automotive Logos …

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CPO infographic — “Why CPO Vehicles are a win-win-win for Automotive” …

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Ride Sharing/Car Sharing infographic — “Ride Sharing and Car Sharing are NOT an …

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Cox Automotive Brand Book …

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Cox Automotive Insights Book …

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Press Contacts

Shirley Powell
Shirley Powell
Cox Automotive
Senior Vice President, Communications and Community Relations

Lou Laste
Lou Laste
Cox Automotive
Senior Director, Corporate Public Relations
Chintan Talati
Chintan Talati
Solutions Groups
Senior Director, Public Relations
Lois Rossi
Lois Rossi
Inventory and Financial Solutions — Manheim and NextGear Capital
Senior Director, Public Relations
Andrew Nicolai
Andrew Nicolai
Media Solutions — Autotrader, Dealer.com and Kelley Blue Book
Director, Public Relations
Alison Von Puschendorf
Alison Von Puschendorf
Retail Solutions — Dealertrack, vAuto, VinSolutions and Xtime
Director, External Communications
Tom Callow
Tom Callow
Cox Automotive — UK — Manheim, Motors.co.uk, Dealer-Auction.com, Modix, Movex, NextGear Capital UK and Xtime
Head of External Communications
Matt McAuley
Matt McAuley
Cox Automotive Australia and New Zealand — Manheim, Dealer Solutions, Sell My Car, Xtime, incadea and Cars Guide
Communications Manager
Jack Sulymka
Jack Sulymka
Cox Automotive Canada — Manheim Canada, Dealertrack, HomeNet, NextGear Capital, vAuto, VinSolutions and Xtime
Director, Marketing and Corporate Communications

For educational materials, visit the Cox Automotive Dealer Learning Center.


Dealer Captures More Buyers and Provides a Satisfying Shopping Experience with Digital Retailing

O’Neill Honda implemented a digital retailing solution powered by MakeMyDeal in March 2015. Features including self-penciling and one-on-one digital conversations with a Deal Manager offered a non-invasive yet deeply engaging way to work towards a complete deal online with potential shoppers. The results? More deals, satisfied customers and a way for O’Neill Honda to differentiate  Read More

Dealership Looks to Digital Retailing to Bridge the Gap Between the Internet and its Showroom

Team Nissan was seeking opportunities to create one-stop shopping for its customers and a seamless transition from online to in-store. Read how Team Nissan, thanks to digital retailing tools, met shoppers’ demand for a transparent, convenient, and fast shopping experience while increasing customer satisfaction and gross profit. This willingness to be open to new technology solutions  Read More

Dealership Increases Deals and Gross Profits with a Complete Digital Retailing Workflow

By meeting consumer demand for a transparent and convenient online vehicle shopping experience, digital retailing tools helped Lion Country Kia increase deals and gross profit, all while retaining complete control over pricing and merchandising. This progressive attitude, combined with a staff that embraces technological advances, has helped it stay ahead of the curve in the rapidly  Read More

2017 Compliance Guide

Make sense of federal laws and regulations. Gain access to the only free guide that combines regulatory facts with trends and practical guidance. Get the all-new 2017 Compliance Guide today. Dealertrack has long been known as the industry’s single best source for Compliance insights, and nothing better represents our leadership and commitment to dealers than  Read More

Dealer DataView

Discover the automotive industry’s most up-to-date, relevant and accurate digital marketing data and insights in this month’s Dealer DataView, a monthly automotive digital marketing index, based on Dealer.com’s leading proprietary data, research and analytics. This data, coupled with real-time digital marketing insight, leads to more informed business decisions and effective marketing strategies. industry experts have compiled  Read More

Three Questions to Ask About F&I Compliance Technology

The power of automotive retail technology is, in part, about connecting steps in the buyer’s journey to make the process more efficient. But it also handles other crucial aspects such as ensuring compliance with government regulations and providing protection against identification fraud. That’s important, and as such, it’s vital to make sure a dealer’s compliance  Read More

White Paper: Turn to Earn – Speeding the Wholesale-to-Retail Process Is Critical to Growing Market Share & Operational Profitability

Since 2009, the gap between list price and transaction price has steadily declined. To overcome this profit margin compression, dealers must increase overall operational profitability by: reducing overhead, freeing dealership resources to focus on profit centers, and selling more vehicles at a faster rate rather than maximizing gross per unit. Download the white paper to learn  Read More

2017 Car Buyer Journey Study

Check out this year’s compelling new data about: How dealer websites drive dealership visits. Why shoppers didn’t buy from the first dealership they visited. How prior consumer awareness is critical to F&I sales. The importance of maintenance & repair services and how to optimize fixed ops. Which differentiators have the biggest impact on customer satisfaction.  Read More

2017 Dealership Defection Study

We surveyed 400 consumers nationwide who visited a dealership within the previous 24 hours. Three out of four went to buy but only one actually did. According to the 2017 Dealership Defection Study by Cox Automotive, a good dealership experience can turn non-buyers into future customers, having the right inventory is critical to the sale  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


How to Combat U.S. Sales Plateau

After years of rising demand and record-setting results, the U.S. sales momentum has come to a relative halt, as a recent in-depth article by WardsAuto notes. At the same time, dealership inventories and incentives have increased, hindering profit margins for dealers and OEMs. This transformation has dealers scrambling to answer the critical question of how  Read More

Digital Dealer 22: Discovering the Magic of Millennials

At Digital Dealer 22, the influence of Millennials shaded most sessions with talk about keeping pace with trends in workflow technology, digital habits and workforce changes brought about by this new and powerful buying demographic. From a sales and operational perspective, the Millennial influence on the conference was obvious: the sheer amount of Facebook advertising  Read More

Why Website Security Is Essential for a Consumer-Centric Website Experience

Dealer websites are in the midst of a major transition from being browsing-focused, catalog sites of inventory and basic dealer information, to full on consumer applications with digital retailing solutions and more shopper-centric capabilities. As websites make this shift, HTTPS security has become practically mandatory. Gone are the days of only securing financial information or  Read More

Searching for Digital Dealers in the Tampa Sun

Do they echo the look and persona of Max Headroom, that fictional 80s’ interpretation of artificial intelligence? Or is it more of a Tron vibe? I went to Digital Dealer 22 in Tampa this week to find out, and to discover how differently these digital professionals are from regular plain label automotive dealers. Turns out,  Read More

2017 Compliance Guide Insights: Unfair and Deceptive Acts and Practices Laws

While these laws and regulations cover merchants of goods and services generally, not just auto dealers, it’s important to know auto dealer liability risks for UDAP practices under the FTC Act, the Dodd Frank Act, and state UDAP laws. As these laws are a “catch all” for bad conduct, they present a substantial risk for  Read More

3 Best Practices To Beat Back Used Vehicle Margin Compression

It’s like a leaky faucet. Drip by drip, the retail profit you make on used vehicles goes down the drain. But unlike a leaky faucet, the fix for margin compression in used vehicles isn’t as easy as calling a plumber. READ MORE

Hal? Where are the used cars you purchased?

One of the first movies that opened my mind to the power of technology was 2001: A Space Odyssey, the 1968 film from Stanley Kubrick. The movie was a cautionary tale about the danger of the decision by the large investment fund company, BlackRock, to eliminate managers of its mutual fund in favor of machines.computers  Read More

Selling cars the way people shop for them

They expect the sales team in the showroom to continue the conversation started online and to use technology to do it. Skeptical? Don’t be. Consider that according to Cox Automotive’s 2017 Buyer’s Journey, the Internet takes 60 percent of the time spent shopping for a car – and the number of dealerships visited by a  Read More

4 Tips to help you integrate digital retailing into your sales strategy

An institutional shift toward a Digital Retailing sales model won’t arrive overnight. Neither will it happen without dealers embracing a progressive digital strategy that rewards proactive adaptation and open-mindedness toward the new digital model. While the industry is currently poised for such transformation at a high level, the reality is that the traditional car-buying and car-selling  Read More

Three Myths about Online Subprime Auto Financing

Since January’s NADA Convention, words like “plateau,” and “slow” have been common phrases used to describe the current state of sales volumes. Even Steven Szakaly, chief economist of the National Automobile Dealers Association (NADA), has forecast a slight decline of about 350,000 units, to 17.4 million. So it comes as no surprise that the first  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


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