icon-branding Events Icon Created with Sketch. Inventory Icon Created with Sketch. icon-mail-hovericon-mail Marketing Icon Created with Sketch. icon-operationsicon-phone-hovericon-phone Product Training Icon Created with Sketch. Sales Icon Created with Sketch. Service Icon Created with Sketch. icon-social-fb-hovericon-social-fbicon-social-google-hovericon-social-googleicon-social-linkedin-hovericon-social-linkedinicon-social-rss-hovericon-social-rss icon-social-twitter Created with Sketch. icon-social-twitter-hovericon-social-twittericon-social-youtube-hovericon-social-youtube

CONNECTED OPERATIONS

INCREASE CUSTOMER SATISFACTION.
REDUCE TRANSACTION TIME.

Create a seamless buying and service experience for customers. Cox Automotive’s Connected Operations is the industry’s only solution that integrates trade-in appraisal, CRM, DMS, F&I and Fixed Ops into an easy-to-use connected workflow. Boost efficiency with a process that gives your customers a faster, more enjoyable car-buying and service experience that drives profitability.

Play Video

Tools that speak to each other

Single login

Eliminates duplication of data entry tasks

%
CUSTOMERS ARE DISSATISFIED WITH HOW LONG THE VEHICLE PURCHASE PROCESS TAKES

Speed sales with a new kind of connected workflow that makes customers and employees happy while giving you time back in your day to close more deals.

Create operational efficiency with integrated solutions

GATHER INFORMATION
Capture customer and trade-in vehicle information with your mobile device via VinSolutions Connect CRM.

APPRAISE VEHICLE A trade-in appraisal is just a click away thanks to vAuto Provision and VinSolutions Connect CRM.

VALIDATE IDENTITY & CREDIT
Easily validate the customer’s identity & pull credit reports through the Dealertrack Credit Application Network.

DESK DEAL 
Quickly desk deals with pre-loaded customer information, rates & incentives in either VinSolutions Connect CRM or Dealertrack Desking.

PROCESS CREDIT
Submit credit apps into the world’s largest financing network & get decisions in seconds powered by Dealertrack Credit Application Network.

Customers in F&I office

PRESENT AFTERMARKET PRODUCTS
Sell aftermarket products with an interactive & trust-building experience via Dealertrack eMenu & Aftermarket Network.

CONTRACT & REG + TITLE
Electronically process the contract, register & title the vehicle with Dealertrack eContracting.

INTRODUCE SERVICE DEPARTMENT
Schedule the first service appointment at the time of purchase via VinSolutions Connect CRM & xTime’s Service Experience Platform.

Boost efficiency with a faster, more enjoyable car-buying process

Customer expectations are adding pressure in the current market environment. They’re demanding a convenient and transparent sales process, with multiple options. At the same time, dealers need efficiency to scale to meet this transformative market. Learn more about how dealerships can reduce transaction time while increasing customer satisfaction.

read the article

Ready to get started?

We’re here to help! Learn more about Connected Operations or other Cox Automotive brands and solutions.

  • Looking for a Connected Operations demo (including all of the Cox Automotive products that comprise this integrated solution)?
  • Are you interested in any individual products that are part of this connected workflow: VinSolutions Connect CRM, vAuto Provision, Dealertrack Credit Application Network, Desking, eMenu and Aftermarket Network, Xtime Service Experience Platform
  • Have a question about how this offering works with other Cox Automotive solutions?
  • Ready to become a client?

Just give us a few details in the “Message” field, and we’ll make sure the right team member gets in touch with you.

Interested in joining our team? Visit our career site.