Drive Fixed Ops Revenue, Boost Retention, Increase Efficiency

A service platform that integrates CRM, DMS and inventory management

Combine your service department, CRM, DMS and inventory management systems into a single integrated platform that creates an outstanding vehicle ownership experience, drives service business through the industry’s premier scheduling and shop management tool.

Schedule my demo ›

Why it's smart to integrate platforms

Increases ROI by using existing software solutions to their fullest potential
Eliminates duplicate data entry, provides single sign-on and allows employees to perform every job function from one screen
Connects the sales floor with the service lane and schedules customers’ first service appointments with one click
Makes it easy to source the right inventory from service lane customers
Provides consistent menu offerings and pricing throughout all service tools
Seamlessly coordinates internal and external scheduling processes
Easily integrates third-party vendors via the Opentrack platform
Centralizes customer access to service history, recommendations and communication logs
Provides comprehensive reporting and performance management with dashboards to help identify key service trends and opportunities

An optimized user experience that lets you move seamlessly across tools

Xtime Spectrum

+

VinSolutions Connect CRM

Select customers in VinSolutions Connect CRM and instantly schedule their service appointments in Xtime Spectrum
BDC agents can combine Xtime’s VIN-specific menus, real-time scheduling and repair order history with customer CRM data

Xtime Spectrum

+

vAuto Provision

Quickly match service drive vehicles to inventory acquisition and pricing recommendations from vAuto
Increase efficiency when sourcing vehicles from service department customers

Xtime Spectrum

+

Dealertrack DMS

Real-time online, mobile and in-dealership service appointment scheduling, and access to vehicle updates and repair order history
Integration with TSD or Bluebird loaner car management
Real-time integrations for vehicle check-ins (customer, vehicle, RO history, hang tag, mileage, pay type, service type, etc.)
Accept estimates, open & print repair orders and seamlessly update them in real time
Repair order writebacks for Concern, Cause, Correction, and Approved Service Recommendations
Bill out parts and part kits directly through Xtime

Schedule a demo now ›

Ready to get started?

We’re here to help! Learn more about Cox Automotive’s connected service experience.

Looking for a demo (including all of the Cox Automotive products that comprise this integrated solution)?
Are you interested in any individual products that are part of this connected workflow: Xtime Service Experience Platform, VinSolutions Connect CRM, vAuto Provision, or Dealertrack DMS?
Have a question about how this offering works with other Cox Automotive solutions?
Ready to become a client?

Just give us a few details in the “Message” field, and we’ll make sure the right team member gets in touch with you.

Interested in joining our team? Visit our career site.

First Name*
Last Name*
Email*
Phone Number
Company*
City*
State*
State
Message