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One of our key goals is to optimize the client experience through innovation and maximize value in the most cost-effective way. Our supplier relationships are very important to us. We strive to do business with those who align with us to help achieve our goals. With this in mind, we evaluate and select suppliers who align with our business goals and company values, offer minimum risk and provide sustainable solutions throughout the life cycle of our supply chain.
For existing suppliers with AP support requests related to Invoice Status, Payment and Tax questions, please complete the AP Customer Service Inquiry Form. If you have additional questions, please contact our Customer Care team by phone at (855) 435-7772, Mon-Fri 8 AM – 5 PM ET.
We expect our suppliers to create win-win scenarios at Cox Automotive by focusing on creating value through on-time delivery, thought leadership, best-in-class practices and fee/price deal structures that help us drive business results.
For information on Cox supply chain policies, programs and sustainability initiatives, including required contract terms, please visit the Cox Enterprises Supplier website here: Cox Suppliers | Cox Enterprises