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speed deals for sky-high customer satisfaction

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NY dealership group Driver’s Village is selling faster and winning market share with Cox Automotive Digital Retailing. By combining digital retailing with its other technology solutions – including VinSolutions CRM – it’s finalizing deals in-store in as little as ONE hour. Customers love that efficient, fast experience!

Other benefits Driver’s Village experienced:
  • Over 50% of website visitors engage with digital retailing tools.
  • More than 70k payments shown to consumers.
  • Website visits that are 6 minutes longer than for conventional customers.
  • Seamless online to in-store sales process.

 

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1) Dealer.com hosted websites (July-Dec 2018); Comparison of visits with digital retailing activities to those without. 2) Cox Automotive Accelerate platform Close Rate and Profit Analysis (Aug 2018-Jan 2019); sold leads from Digital Retailing compared to other Cox Automotive leads excludes active leads (open opportunities not lost or sold). 3) Cox Automotive Accelerate platform Close Rate and Profit Analysis (Aug 2018-Jan 2019); gross profits compared to other Cox Automotive leads. 4) Cox Automotive Car Buyer Journey Study 2018. ©2019 Cox Automotive. All Rights Reserved.