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Workshops & Events
Select an event below:
Mo Zahabi, Senior Director of Product Consulting
Friday, Feb. 14, 1-2 p.m. PT, Room N220
Saturday, Feb. 15, 10:30-11:30 a.m. PT, Room N224
Digital retailing does everything from engaging shoppers to building a deal, securing financing and finalizing contracts. In this workshop, we’ll explore how you should evaluate and measure digital retailing solutions to ensure they’ll meet your goals of delivering a satisfying customer experience, increasing online leads, boosting sales conversion rates and generating more profit.
About Mo:
Mo Zahabi is the Senior Director of Product Consulting at Cox Automotive, for brands such as VinSolutions, Digital Retailing and Dealer.com, where he educates dealers on best practices and ensures their offerings exceed industry expectations. Mo has applied his strong foundation in technology-based applications to the automotive industry for the last 18 years.
Prior to joining VinSolutions in 2008, Mo was a respected Internet Director and eCommerce Director for two different automotive groups. When not orchestrating advancements in the CRM world, he is a dedicated father and husband, a future MasterChef winner, a movie fanatic and a rabid New York Giants and Mets fan. New York born, Mo remains a New Yorker at heart, even after residing in Kansas City for over 25 years.
Ben Flusberg, AVP, M LOGIC
Friday, Feb. 14, 1-2 p.m. PT, Room N224
Sunday, Feb. 16, 9-10 a.m. PT, Room N224
In a very time-sensitive industry, you need to make smart, real-time decisions. With margins compressing, it’s even more imperative that you’re able to find the inventory you need quickly and efficiently. Now, artificial intelligence (AI) is adding science to the art of decision making. This workshop will show how using AI is not a futuristic aspiration, but something you can benefit from today for everything from personalized recommendations, valuation and enhanced vehicle imaging for confident online buying.
About Ben:
Ben Flusberg, Ph.D., is associate vice president of M LOGIC, a suite of decisioning products from Manheim, a Cox Automotive brand.
Ben has over 15 years of experience in technology and business innovation, management consulting, and blending quantitative data analytics with qualitative industry experience to drive client performance and efficiency.
In his role, Flusberg leads a cross-functional team that leverages advanced data analytics, artificial intelligence and machine learning to deliver innovative products and services to the automotive industry. These solutions help wholesale clients make better, more data-driven decisions that ultimately improve their bottom lines.
David Foutz, VP, Sales, Xtime and Dealertrack DMS
Friday, Feb. 14, 2:30-3:30 p.m. PT, Room N228
Saturday, Feb. 15 10:30-11:30 a.m. PT, Room N228
Now’s the time to transform your Service Department to put customer experience at the center of every interaction. We’ll explore why this shift is happening, and then provide a roadmap to guide you through how to deliver the experience customers expect – and grow profits as a result.
About David:
David Foutz is vice president of sales for Xtime and Dealertrack DMS, leading sales growth and support in the U.S. and Canada. As a strategic leader who helps dealers navigate software and platforms in the auto industry, David’s expertise stems from more than 20 years in sales and business development. He has generated plans and exceeded business objectives within the automotive, construction, agriculture and powersports industries. Prior to Xtime, David served as vice president of Sales and Marketing at Snap-on Business Solutions, achieving year-over-year growth, 11 percent improvement in operating income and market share growth to 61 percent.
Jessica Stafford, SVP GM, Autotrader
Friday, Feb. 14, 1-2 p.m. PT, Room N228
Sunday, Feb. 16, 10:30-11:30 a.m. PT, Room N228
The needs, expectations and demands of today’s car shoppers are telling us a lot about the future of our industry. But looking at it through just the automotive-industry lens isn’t going to help how we approach the future of car shopping and buying. Whether it’s ordering diapers online, getting a refill on dog food through an Alexa voice command, or shopping for cars on your phone, today’s consumers expect to be guided through a frictionless experience from start to finish, no matter what they’re buying. We will focus on how to make sense of the myriad of touchpoints, technology and unknowns that lie ahead within the industry and in eCommerce, while keeping a focus on grounding your business with a purposeful shopping experience that results in positive experiences for you and your customers.
About Jessica:
As senior vice president and general manager of Autotrader, Jessica Stafford leads overall strategy and operations, including Business Operations and Customer Care, Analytics and Product Innovation to make the car shopping and buying experience easy and exciting by connecting buyers with sellers in a seamless way.
Focused on driving higher quality leads and actual sales for dealers, Jessica recently oversaw the dramatic transformation of the All-New Autotrader – a faster, more personalized online shopping experience that delivers true price confidence for today’s consumers and drives even more engaged shoppers to the most relevant dealer listings.
Presenter: Sandy Schwartz, President, Cox Automotive
Session
When: Saturday, 2/15/2020, 12 p.m. (PST)
Where: Press Briefing (For Accredited Media Only)
The Cox Automotive Leader in Sustainability Award recognizes a dealership for outstanding community contributions and in-dealership sustainable programs related to waste reduction, energy consumption or water conservation, with a focus on innovation, creativity and engagement with community and/or employees.
Jonathan Smoke, Chief Economist, Cox Automotive
Saturday, Feb. 15, 10–10:30 a.m. PT, NADA Live Stage
Jonathan Smoke, Cox Automotive’s Chief Economist, will join Jonathan Collegio, NADA’s SVP of Public Affairs, to discuss expectations for new and used sales and other key factors impacting the market in the context of a slowing economy. They’ll also touch on some of the longer term disruptions facing the industry.
NADA Live Stage
Las Vegas Convention Center Grand Concourse (outside expo hall main entrance)
Saturday, Feb. 15, 1:30-2 p.m. PT
Join the 2020 Barbara Cox Women of the Year recipient, Liza Myers Borches, CEO of Carter Myers Automotive, and Barbara Cox Memorial Scholarship recipient, Hannah Gearhart, as they discuss the challenges and opportunities for women in the automotive industry with Cox Automotive EVP and Chief People Officer, Janet Barnard, and SVP of Dealer Software Solutions, Lori Wittman.
BIG CHALLENGES, BOLD SOLUTIONS.
Before your NADA schedule gets booked, be sure to block out time to visit us in Las Vegas. We’ll be launching over 30 new products, integrations and features designed to help you tackle the big, bold challenges happening in our industry.
Appointments are going fast! Sign-up for a demo today.
Plus, Cox Automotive leaders will cover the hottest topics in digital transformation. And you can participate in our partnership with the American Red Cross to help fund a fuel-efficient emergency rescue vehicle!
We can’t wait to see you in Las Vegas!
Explore the Connections that Count.
Sign-Up for Demo.
From personalizing the shopping, buying and ownership experience to digital retailing, the on-demand marketplace or the latest in mobility, we’ve got a solution that meets your needs. Help us understand challenges you want to solve or check out each brand’s lineup of demos to get started.
what challenge do you want to solve?
Inventory
- See how your dealership could run more profitably with one of vAuto’s powerful inventory management tools. From sourcing and selling used cars to managing and pricing new ones, vAuto has the industry-leading software solutions designed to help improve your performance. Learn more about vAuto
- See how inventory gets sourced faster based on your needs, and how relevant data helps you make smarter decisions throughout the process of bidding, buying, reconditioning, transporting, and titling that is all redesigned to help your dealership operate smarter, faster and more profitably. Learn more about Manheim
- See how inventory gets sourced faster based on your needs, and how relevant data helps you make smarter decisions throughout the process of bidding, buying, reconditioning, transporting, and titling that is all redesigned to help your dealership operate smarter, faster and more profitably. Learn more about Manheim
- See how your dealership could run more profitably with one of vAuto’s powerful inventory management tools. From sourcing and selling used cars to managing and pricing new ones, vAuto has the industry-leading software solutions designed to help improve your performance. Learn more about vAuto
- See how to maximize profitability through transaction-ready car shoppers and lower acquisition costs on local, in-demand inventory. Learn more about KBB ICO
- See how inventory gets sourced faster based on your needs, and how relevant data helps you make smarter decisions throughout the process of bidding, buying, reconditioning, transporting, and titling that is all redesigned to help your dealership operate smarter, faster and more profitably. Learn more about Manheim and Manheim Express
- See how inventory gets sourced faster based on your needs, and how relevant data helps you make smarter decisions throughout the process of bidding, buying, reconditioning, transporting, and titling that is all redesigned to help your dealership operate smarter, faster and more profitably. Learn more about Manheim Express
- See how HomeNet Automotive is the leading retail automotive authority for online vehicle merchandising and distribution, helping dealers and industry partners maximize visibility and profitability. Learn more about HomeNet
- See how vAuto helps dealers maximize new and used vehicle sales and profits by offering superior solutions and market intelligence to optimize your inventory investment and drive better operational outcomes. Our solutions help dealers maximize each vehicle’s retail potential from the moment it’s acquired and reconditioned, to the digital marketing and merchandising that today’s consumers expect. Learn more about vAuto
- See how inventory gets sourced faster based on your needs, and how relevant data helps you make smarter decisions throughout the process of bidding, buying, reconditioning, transporting, and titling that is all redesigned to help your dealership operate smarter, faster and more profitably. Learn more about Manheim Logistics, Assurance, Reconditioning
MARKETING
- See how the industry’s premier digital marketing platform is more flexible, customizable and personalized than ever. Powered by a new design architecture that delivers you more control, we’re unveiling enhanced personalization, digital retailing, data-driven advertising and custom content services – all tailored to your unique strategy. Learn more about Dealer.com
- From a refreshed VDP with enhanced ways to communicate with shoppers to new tools ensuring vehicle-detail accuracy for your inventory, plus a fresh set of new display-advertising products, find out how we’re making the experience with Autotrader simpler than ever for you and your shoppers. Learn more about Autotrader
- Dealers face a ton of pressure – sales, inventory, service revenue – not to mention customer experience demands. Kelley Blue Book® Instant Cash Offer and the ALL NEW Featured Auto Repair Center, along with our full family of solutions, help your dealership stand apart from the competition, drive long-term profitability and put the power of the #1 most trusted third-party automotive brand by your side. Learn more about Kelley Blue Book
- See how the industry’s premier digital marketing platform is more flexible, customizable and personalized than ever. Powered by a new design architecture that delivers you more control, we’re unveiling enhanced personalization, digital retailing, data-driven advertising and custom content services – all tailored to your unique strategy. Learn more about Dealer.com
- From a refreshed VDP with enhanced ways to communicate with shoppers to new tools ensuring vehicle-detail accuracy for your inventory, plus a fresh set of new display-advertising products, find out how we’re making the experience with Autotrader simpler than ever for you and your shoppers. Learn more about Autotrader
- Dealers face a ton of pressure – sales, inventory, service revenue – not to mention customer experience demands. Kelley Blue Book® Instant Cash Offer and the ALL NEW Featured Auto Repair Center, along with our full family of solutions, help your dealership stand apart from the competition, drive long-term profitability and put the power of the #1 most trusted third-party automotive brand by your side. Learn more about Kelley Blue Book
- Uncover your dealership’s best opportunities with an innovative partner who does. VinSolutions is more than a CRM, turning your data into insights, and insights into connections. Our industry experts lean on years of dealership experience to drive success for stores like yours every day, and help you make every connection count. Learn more about Vinsolutions
- See how the industry’s premier digital marketing platform is more flexible, customizable and personalized than ever. Powered by a new design architecture that delivers you more control, we’re unveiling enhanced personalization, digital retailing, data-driven advertising and custom content services – all tailored to your unique strategy. Learn more about Dealer.com
- From a refreshed VDP with enhanced ways to communicate with shoppers to new tools ensuring vehicle-detail accuracy for your inventory, plus a fresh set of new display-advertising products, find out how we’re making the experience with Autotrader simpler than ever for you and your shoppers. Learn more about Autotrader
- Uncover your dealership’s best opportunities with an innovative partner who does. VinSolutions is more than a CRM, turning your data into insights, and insights into connections. Our industry experts lean on years of dealership experience to drive success for stores like yours every day, and help you make every connection count. Learn more about Vinsolutions
- Give your shoppers the ability to start their deal online and shorten the process with an efficient solution directly connected to your in-store workflow. With robust insight into shopping behaviors, you’ll be able to close deals faster and smarter. Learn more about Cox Automotive Digital Retailing
- See how we help dealers maximize new and used vehicle sales and profits by offering superior solutions and market intelligence to optimize your inventory investment and drive better operational outcomes. Our solutions help dealers maximize each vehicle’s retail potential from the moment it’s acquired and reconditioned, to the digital marketing and merchandising that today’s consumers expect. Learn more about vAuto Provision
Retail
- Dealertrack’s full suite of integrated solutions give you the tools to streamline workflows and improve operational efficiencies – all to keep your business moving forward. Learn more about Dealertrack
- Uncover your dealership’s best opportunities with an innovative partner who does. VinSolutions is more than a CRM, turning your data into insights, and insights into connections. Our industry experts lean on years of dealership experience to drive success for stores like yours every day, and help you make every connection count. Learn more about Vinsolutions
- Give your shoppers the ability to start their deal online and shorten the process with an efficient solution directly connected to your in-store workflow. With robust insight into shopping behaviors, you’ll be able to close deals faster and smarter. Learn more about Cox Automotive Digital Retailing
- Increase your dealership revenue every step of the service process. With easy-to-use technology and industry experts that help you meet changing customer expectations, we are committed to helping you create a productive, transparent, and profitable dealership that delivers the ultimate service experience for your customers. Learn more about xtime
- Uncover your dealership’s best opportunities with an innovative partner who does. VinSolutions is more than a CRM, turning your data into insights, and insights into connections. Our industry experts lean on years of dealership experience to drive success for stores like yours every day, and help you make every connection count. Learn more about Vinsolutions
- Dealertrack’s full suite of integrated solutions give you the tools to streamline workflows and improve operational efficiencies – all to keep your business moving forward. Learn more about Dealertrack
- Uncover your dealership’s best opportunities with an innovative partner who does. VinSolutions is more than a CRM, turning your data into insights, and insights into connections. Our industry experts lean on years of dealership experience to drive success for stores like yours every day, and help you make every connection count. Learn more about Vinsolutions
- See how your dealership could run more profitably with one of vAuto’s powerful inventory management tools. From sourcing and selling used cars to managing and pricing new ones, vAuto has the industry-leading software solutions designed to help improve your performance. Learn more about vAuto
- Dealertrack’s full suite of integrated solutions give you the tools to streamline workflows and improve operational efficiencies – all to keep your business moving forward. Learn more about Dealertrack
- Dealertrack’s full suite of integrated solutions give you the tools to streamline workflows and improve operational efficiencies – all to keep your business moving forward. Learn more about Dealertrack uniFI™ and Contracting
Mobility
- Enable your dealership to offer vehicle subscriptions. Learn more about Clutch
WHAT BRAND’S PRODUCTS ARE YOU LOOKING TO DEMO?
- Bridges the gap from online to offline, allowing consumers to pencil deals online – increasing the quality of your leads and doubling your close rate. Book a demo
- New VDP layouts, Market Extension, Chat & Text updates, are new ways for dealers to make their listings stand out from the competition. Book a demo
- Reach 3/4 of your market and use personalization to target the right buyers and deliver high-quality leads & traffic. Book a demo
- With Advanced Ads and eLot, dealers have more customized options to drive high-impact display and inventory advertising. Book a demo
- Capitalize on a Convenient Alternative to Traditional Ownership. Book a demo
- Drive Service Revenue with a Next-Level Service Experience. Book a demo
- Spend Less Time Tracking and More Time Saving. Book a demo
- Utilize Existing Inventory to Build a New Revenue Stream. Book a demo
- Allow shoppers to start deals online with consistent pricing and monthly payment options across your listings on Autotrader and Kelly Blue Book. Book a demo
- Engage shoppers and transform online leads to car buyers by adding digital retailing to your dealership website experience. Book a demo
- Our digital retailing tools and services can be provided through our API or a soup to nuts solution giving you the ability to customize and brand your digital retailing experience. Book a demo
- Connect your cars and dealership services to in-market shoppers with flexible, intelligent, and secure advertising platform powered by AI, in-market shopper data, and integrations you can’t get anywhere else. Book a demo
- Deliver automotive’s most personalized and consumer-centric digital storefront experience built on a faster and more flexible dealer-centric digital platform. Book a demo
- From award-winning SEO and creative, to social community management and strengthening your dealership’s reputation, our strategic managed services deliver the expertise you need to unlock your digital marketing potential and see amazing results. Book a demo
- Our all new video solution makes video more accessible for dealers looking to capture localized awareness and impressions on high-value, high engagement advertising channels like Facebook and YouTube. Book a demo
- Take the busywork (and guesswork) out of connecting your inventory, incentives, and dealership services with in-market shoppers with the award-winning, fully automated personalization technology we call Experience Optimization. Book a demo
- Digitally connect the entire deal from leads to contracts for increased productivity. Book a demo
- Partner with the provider that delivers the data-driven insights that lead to profitable growth. Book a demo
- Industry expertise from trade-in to vehicle sold. Book a demo
- Create true connections with shoppers using expertly managed, personalized merchandising content. Book a demo
- Drive deeper engage with online car shoppers. Book a demo
- You can’t sell what car shoppers can’t see. Book a demo
- Kelley Blue Book Featured Auto Repair Center connects dealers to service-ready consumers ready to schedule their next service appointment directly through the Auto Repair Guide experience on KBB.com. Book a demo
- Kelley Blue Book Instant Cash Offer drives profitability by connecting dealers to transaction-ready consumers ready to drive away in something new and decreases costs by providing dealers a low-cost source to acquire inventory in-demand in their local market. Book a demo
- Kelley Blue Book Price Advisor products, Trusted Advisor Program and Stand Alone Price Advisor, deliver trusted vehicle valuations that drive transactions, instill consumer confidence in the dealership experience and provide a competitive dealership differentiation. Book a demo
- Kelley Blue Book Trade-In Advisor helps dealers keep their pipeline full with transaction-ready car shoppers through a modern and trusted online trade-in valuation experience that consumer demand. Book a demo
- Exclusive NADA digital offers. Book a demo
- First access to the new digital shopping platform. Book a demo
- Free dealer profile and assessment. Book a demo

- Be among the first dealers to join the Pivet network and get plugged in to the most comprehensive service network for the fleets of today and tomorrow. Book a demo
- Discover an efficient and sustainable way to clean and details the vehicles on your lot with mobile, on-site services. Book a demo
- We help dealers maximize new and used vehicle sales and profits by offering superior solutions and market intelligence to optimize your inventory investment and drive better operational outcomes. Our solutions help dealers maximize each vehicle’s retail potential from the moment it’s acquired and reconditioned, to the digital marketing and merchandising that today’s consumers expect. Book a demo
- Connect Automotive Intelligence aggregates customer data from Connect CRM, Dealer.com, Autotrader and Kelley Blue Book to see specific, data-driven insights that help salespeople personalize each customer interaction. Book a demo
- Connect Desking gives you more options to streamline the buying process and close deals faster and easier. Book a demo
- VinSolutions Connect CRM streamlines the car-buying process and gives dealers more time to make their customer connections count. Book a demo
- A revolutionary way to fill unsold shop capacity. Book a demo
- Drive owner loyalty through on Service Experience Platform. Book a demo
- The industry’s best digital inspection & service selling solution. Book a demo
- The industry’s premier scheduling & shop management tool. Book a demo
- The next generation service lane solution for a world-class customer experience. Book a demo
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REDUCING OUR ENVIRONMENTAL IMPACT
Driving positive environmental change — inside our company and within the communities we serve — is one of the most important things we do at Cox. For the NADA Show 2020 we are committed to putting this value in action through reducing our exhibit buildout and team member impact to the Las Vegas community and overall environment. This industry leading initiative is only achievable with strong partners and clients like you. We will be honoring one of our clients with the annual Cox Automotive Leader in Sustainability Award at NADA and reporting our sustainability efforts back out to the industry after the event.
Fueling disaster relief efforts
Each time a dealer or manufacturer preschedules a Cox Automotive demo, we’ll make a $10 donation to the American Red Cross*. Together, we can fuel emergency responses and fund a fuel-efficient vehicle for the American Red Cross.
And, be sure to visit the Cox Automotive American Red Cross donation page to make personal donations.