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Check here often as we’ll be posting important NADA information and updates leading up to the show. And once NADA hits, we’ll be streaming live from the showroom floor, bringing you updates on our products and from our Cox Automotive experts.
Mo Zahabi, Senior Director of Product Consulting
Friday, Feb. 14, 1-2 p.m. PT, Room N220
Saturday, Feb. 15, 10:30-11:30 a.m. PT, Room N224
Digital retailing does everything from engaging shoppers to building a deal, securing financing and finalizing contracts. In this workshop, we’ll explore how you should evaluate and measure digital retailing solutions to ensure they’ll meet your goals of delivering a satisfying customer experience, increasing online leads, boosting sales conversion rates and generating more profit.
About Mo:
Mo Zahabi is the Senior Director of Product Consulting at Cox Automotive, for brands such as VinSolutions, Digital Retailing and Dealer.com, where he educates dealers on best practices and ensures their offerings exceed industry expectations. Mo has applied his strong foundation in technology-based applications to the automotive industry for the last 18 years.
Prior to joining VinSolutions in 2008, Mo was a respected Internet Director and eCommerce Director for two different automotive groups. When not orchestrating advancements in the CRM world, he is a dedicated father and husband, a future MasterChef winner, a movie fanatic and a rabid New York Giants and Mets fan. New York born, Mo remains a New Yorker at heart, even after residing in Kansas City for over 25 years.
Ben Flusberg, AVP, M LOGIC
Friday, Feb. 14, 1-2 p.m. PT, Room N224
Sunday, Feb. 16, 9-10 a.m. PT, Room N224
In a very time-sensitive industry, you need to make smart, real-time decisions. With margins compressing, it’s even more imperative that you’re able to find the inventory you need quickly and efficiently. Now, artificial intelligence (AI) is adding science to the art of decision making. This workshop will show how using AI is not a futuristic aspiration, but something you can benefit from today for everything from personalized recommendations, valuation and enhanced vehicle imaging for confident online buying.
About Ben:
Ben Flusberg, Ph.D., is associate vice president of M LOGIC, a suite of decisioning products from Manheim, a Cox Automotive brand.
Ben has over 15 years of experience in technology and business innovation, management consulting, and blending quantitative data analytics with qualitative industry experience to drive client performance and efficiency.
In his role, Flusberg leads a cross-functional team that leverages advanced data analytics, artificial intelligence and machine learning to deliver innovative products and services to the automotive industry. These solutions help wholesale clients make better, more data-driven decisions that ultimately improve their bottom lines.
David Foutz, VP, Sales, Xtime and Dealertrack DMS
Friday, Feb. 14, 2:30-3:30 p.m. PT, Room N228
Saturday, Feb. 15 10:30-11:30 a.m. PT, Room N228
Now’s the time to transform your Service Department to put customer experience at the center of every interaction. We’ll explore why this shift is happening, and then provide a roadmap to guide you through how to deliver the experience customers expect – and grow profits as a result.
About David:
David Foutz is vice president of sales for Xtime and Dealertrack DMS, leading sales growth and support in the U.S. and Canada. As a strategic leader who helps dealers navigate software and platforms in the auto industry, David’s expertise stems from more than 20 years in sales and business development. He has generated plans and exceeded business objectives within the automotive, construction, agriculture and powersports industries. Prior to Xtime, David served as vice president of Sales and Marketing at Snap-on Business Solutions, achieving year-over-year growth, 11 percent improvement in operating income and market share growth to 61 percent.
Jessica Stafford, SVP GM, Autotrader
Friday, Feb. 14, 1-2 p.m. PT, Room N228
Sunday, Feb. 16, 10:30-11:30 a.m. PT, Room N228
The needs, expectations and demands of today’s car shoppers are telling us a lot about the future of our industry. But looking at it through just the automotive-industry lens isn’t going to help how we approach the future of car shopping and buying. Whether it’s ordering diapers online, getting a refill on dog food through an Alexa voice command, or shopping for cars on your phone, today’s consumers expect to be guided through a frictionless experience from start to finish, no matter what they’re buying. We will focus on how to make sense of the myriad of touchpoints, technology and unknowns that lie ahead within the industry and in eCommerce, while keeping a focus on grounding your business with a purposeful shopping experience that results in positive experiences for you and your customers.
About Jessica:
As senior vice president and general manager of Autotrader, Jessica Stafford leads overall strategy and operations, including Business Operations and Customer Care, Analytics and Product Innovation to make the car shopping and buying experience easy and exciting by connecting buyers with sellers in a seamless way.
Focused on driving higher quality leads and actual sales for dealers, Jessica recently oversaw the dramatic transformation of the All-New Autotrader – a faster, more personalized online shopping experience that delivers true price confidence for today’s consumers and drives even more engaged shoppers to the most relevant dealer listings.
Presenter: Sandy Schwartz, President, Cox Automotive
Session
When: Saturday, 2/15/2020, 12 p.m. (PST)
Where: Press Briefing (For Accredited Media Only)
The Cox Automotive Leader in Sustainability Award recognizes a dealership for outstanding community contributions and in-dealership sustainable programs related to waste reduction, energy consumption or water conservation, with a focus on innovation, creativity and engagement with community and/or employees.
Jonathan Smoke, Chief Economist, Cox Automotive
Saturday, Feb. 15, 10–10:30 a.m. PT, NADA Live Stage
Jonathan Smoke, Cox Automotive’s Chief Economist, will join Jonathan Collegio, NADA’s SVP of Public Affairs, to discuss expectations for new and used sales and other key factors impacting the market in the context of a slowing economy. They’ll also touch on some of the longer term disruptions facing the industry.
NADA Live Stage
Las Vegas Convention Center Grand Concourse (outside expo hall main entrance)
Saturday, Feb. 15, 1:30-2 p.m. PT
Join the 2020 Barbara Cox Women of the Year recipient, Liza Myers Borches, CEO of Carter Myers Automotive, and Barbara Cox Memorial Scholarship recipient, Hannah Gearhart, as they discuss the challenges and opportunities for women in the automotive industry with Cox Automotive EVP and Chief People Officer, Janet Barnard, and SVP of Dealer Software Solutions, Lori Wittman.
Before your NADA schedule gets booked, be sure to block out time to visit us in Las Vegas. We’ll be launching over 30 new products, integrations and features designed to help you tackle the big, bold challenges happening in our industry.
Appointments are going fast! Sign-up for a demo today.
Plus, Cox Automotive leaders will cover the hottest topics in digital transformation. And you can participate in our partnership with the American Red Cross to help fund a fuel-efficient emergency rescue vehicle!
We can’t wait to see you in Las Vegas!
From personalizing the shopping, buying and ownership experience to digital retailing, the on-demand marketplace or the latest in mobility, we’ve got a solution that meets your needs. Help us understand challenges you want to solve or check out each brand’s lineup of demos to get started.
Driving positive environmental change — inside our company and within the communities we serve — is one of the most important things we do at Cox. For the NADA Show 2020 we are committed to putting this value in action through reducing our exhibit buildout and team member impact to the Las Vegas community and overall environment. This industry leading initiative is only achievable with strong partners and clients like you. We will be honoring one of our clients with the annual Cox Automotive Leader in Sustainability Award at NADA and reporting our sustainability efforts back out to the industry after the event.
Each time a dealer or manufacturer preschedules a Cox Automotive demo, we’ll make a $10 donation to the American Red Cross*. Together, we can fuel emergency responses and fund a fuel-efficient vehicle for the American Red Cross.
And, be sure to visit the Cox Automotive American Red Cross donation page to make personal donations.
*Each time a dealer/OEM pre-schedules, and attends, a demonstration for a Cox Automotive products and services at the 2020 NADA Show, Cox Automotive will make a $10 donation, up to $25,000, to benefit the American Red Cross, a Washington DC charitable organization www.redcross.org. Donations will be totaled and presented to the Red Cross as a single donation. The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. All donations are tax deductible.
