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        |          Feb. 14–17        |        BOOTH #2821C

Increase your dealership revenue every step of the service process. With easy-to-use technology and industry experts that help you meet changing customer expectations, we are committed to helping you create a productive, transparent, and profitable dealership that delivers the ultimate service experience for your customers.

Demo the service lane solution that connects your service department: 

Create an outstanding customer experience with the industry’s first fully integrated, end-to-end service technology solution. From check-in to checkout and in between, Spectrum creates the high-quality interactions that customers expect, and drives the growth your dealership needs.

Spectrum consists of four tightly-integrated products — Invite, Schedule, Engage and Inspect — each optimizing an essential part of the service experience. Demo Spectrum or customize your experience by choosing any of the four. Learn more about each product below.

Visualize and target unsold shop capacity and recapture declined services with this powerful demand generation tool.

Keep your customers coming back with the convenience of online and mobile appointment scheduling while maximizing your service department’s potential with robust shop management and scheduling controls.  

Grow retention and ROs with a superior service lane experience for your customers with this robust product that facilitates tablet reception, instant access to declined services, and text communication. Plus, online and in-lane payment.

Boost revenue, increase shop efficiency, and improve customer satisfaction with a built-in digital multipoint inspection process, integrated with customer approvals. You’ll be able to chat internally and check parts inventory. Plus your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. All this through one powerful tool.

New! Product features you don’t want to miss at NADA:  

Record and send video to your customers to drive transparency and dollars per RO.

Reduce your transportation expenses and consistently provide a premium service experience through an integrated, on-demand ride sharing option.

Give customers real-time status updates and free up your advisor’s time.

Your customer can begin the check-in process on their phone when they arrive. No need to wait for an advisor!

Grow the chance of closing the sale with the option to finance maintenance and repair.

Text marketing campaigns to increase customer engagement and awareness are available to you with an expanded reach and new targeted campaign opportunities.

Eliminate double data entry and keep repairs moving forward. Full integration between CDK and Xtime means faster, easier, and more streamlined workflow, allowing your employees to spend more time with customers. Plus more hours sold to increase revenue for your dealership.

Connect every step of your service process. Book your NADA Demo today.


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