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Dealer User Summit 2021 - Cox Automotive Fall Expo
On Demand is now available

Watch on demand sessions from our all-virtual Cox Automotive Dealer User Summit. Choose from a range of instructional sessions that provide the tools and best practices you need to enhance user experience, master your existing digital solutions, and deliver a better customer experience.

User Summit Agenda

Watch on demand the latest tools and best practices designed to enhance your operations and deliver a better customer experience.

  • Industry Insights, Innovations and What’s Next
  • Meeting Evolving Customer Needs and Expectations with My Wallet & Accelerate My Deal
  • Merchandising 101: Effective Strategies for Your Digital Storefront
  •  Making Data Actionable: How to Use nVision
  • Service Marketing: The importance of Investing in Your Fixed Ops Department
  • The Art and Science of Appraising, Acquiring Customer Cars  
  • Finding Gold in a Hot Wholesale Market 
  • Best Practices: How Dealers Execute “Buy Anywhere” Strategies
  • Improve Service Processes to Grow Your Dealership and Your Profits 
  • Protecting Your Parts Investment: How to avoid aging inventory to increase profits 
  • How Your Accounting Department Can Improve Efficiency Across the Dealership
  • Close More Deals with Your Digital Retailing Tools 
  • Expedition In-State Reg & Title: What You Need to Know
  • In-State Reg & Title: Tips and Tricks on How to Get the Deal out the Door    
  • Expedition RegUSA: What You Need to Know
  • RegUSA: Tips and Tricks on How to Submit a Clean Deal
  • Accelerated Title: Best Practices to Optimize Your Trade-in Process
  • Expedition Reg&Title 360™:  What You Need to Know
  • How Investment Value Management Drives Superior Used Vehicle Performance 
  • Time on Task: A Winning Metric for the Reconditioning Game
  • Evolving Consumer Behavior: Photos Are No Longer Enough 
  • Maximizing Returns from Wholesaling Vehicles
  • Improve Your Customer Experience and Cashflow by Holding Your Team Accountable
  • Uncovering Out-of-Sight Opportunities: How to sell more cars to customers you didn’t know existed 
  • Remodeling Your CRM: Upgrade your processes, clean your data, and build customer communications that sell cars
  • Marketing in the Cookieless Future
  • Amplify Your Fixed Ops Merchandising to Find Hidden Profits 
  • Differentiate Your Digital Buying Experience to Stand Out from Your Closest Competitors
  • How To Create A Flexible Signing Experience For Your Customers – In-Store or Remote
  • Time is Money: 5 Steps to Prepare a Complete and Accurate Funding Package for your Lenders 
  • Maintaining Compliance From Credit Apps to Contracts 
  • The Connected F&I Workflow: How to Use Integrations to Boost Profit & Efficiency
  • Digitize Your Customer Experience to Increase Customer Satisfaction
  • The Habits of High-Performing Fixed Ops Dealerships 
  • Leveraging Fixed Operations to Keep Profits High While Inventory is Low
Additional Events

User Summit attendees can also join additional thought leadership events designed to inspire growth and explore the latest trends in electric vehicles.

Monday, September 27
Executive Thought Leadership
1:00 PM EST - 3:20 PM EST
Thursday, September 30
EV Battery Summit
11:00 AM EST - 3:00 PM EST

Contact Us

For any questions please fill out the form below and we will get in touch.

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