How Much Does it Really Cost to Outsource Your Truck Repair & Maintenance?

Wednesday January 2, 2019

The new year is here and it’s not too late to put a plan in place to make 2019 the best yet. Maybe thinking back to 2018, there were some maintenance issues that crept up on you? Could those have been avoided? More importantly, could you have saved money by outsourcing your truck repair and maintenance needs?

Odds are, the answer to all of those questions is: YES!

You see, the true cost of outsourcing your repair & maintenance needs to a provider like Dickinson Fleet Services is immeasurable. That’s because, while you can put some dollars and cents to it, the real victory is PEACE OF MIND! It’s knowing that your fleet’s needs are handled. It’s knowing that a team of industry-leading, highly trained and skilled technicians are just one call away. Most of all, it’s knowing that no matter what comes up – we’ve got it handled!

While it certainly makes sense to evaluate the costs of working with a third-party maintenance provider, at the end of the day this is a customer service priority and the third-party provider must deliver something that goes above and beyond.

Starting with simply looking at bottom line costs might seem like a logical first step. However, the really good truck repair and maintenance providers are able to accurately forecast the fleet’s spend, control maintenance budgets, and get you the most value out of every dollar that is spent. For example, this might mean spending $10,000 now to save $50,000 later. When making a decision as important as selecting a maintenance provider, you must dig deeper than surface level information.

Here are some things that separate Dickinson Fleet Services from other fleet maintenance providers…

TRAIT

Dickinson Fleet Services is focused on meeting customer challenges by harnessing innovative technology. This focus was the driving force and #1 reason for developing TRAIT. TRAIT is a proprietary iPad based software that stands for “Technician Reporting and Information Tool.”

WATCH: How TRAIT Works

Put TRAIT To Work for YOU

Connecting Clients & Technicians

The opportunity to better connect mobile maintenance and repair resources with our clients and technicians was something we absolutely wanted to capitalize on when it came to TRAIT. Giving our technicians the ability to provide our customers with industry-leading reporting that includes things such as time-stamped photos and lists of potential defects on vehicles is very valuable to everyone involved. This information helps make sure the best decisions are made on both the part of the technician and Fleet Manager when it comes to truck maintenance.

TRAIT provides direct electronic access for both the technician and customer. This means having critical information just a couple of screen taps away. Nightly inspection reports are also provided automatically so Fleet Managers never have to guess when it comes to the health of their equipment.

All of the TRAIT features are combined with the power of WebWrench, Dickinson Fleet’s cost tracking software, to make sure that consistent and timely billing is provided. By keeping the lines of communication open, fleet uptime is increased and trucks are able to stay out on the road. Having this type of information available in realtime also enables clients to control their bottom line by managing repair and maintenance costs effectively.

TRAIT + WebWrench = Winning Combination

Combining TRAIT with WebWrench delivers the 1-2 punch that will knockout any Fleet Manager’s truck repair and maintenance frustrations. Making real-time equipment data available along with billing information enables easy, intelligent decisions to be made that ultimately increase fleet up-time on a manageable budget. This is why Dickinson Fleet customers tell us all the time that our team feels like an extension of theirs.

So again we ask, how much does it really cost to outsource your truck repair & maintenance needs? And if you’re looking to outsource, it’s important to consider if your potential partner is investing in you as much as you’re investing in them? At Dickinson Fleet Services, we’re committed to bringing the best possible technology to our technicians and clients to ENHANCE the service that we provide. It’s an ongoing, never-ending investment that pays off for everyone in the long run.

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More on Dickinson Fleet Services

Headquartered in Indianapolis, Indiana, Dickinson Fleet Services has grown into one of the largest independent fleet maintenance and management companies in the country. Dickinson Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide. Offering mobile on-site maintenance and repair services for light, medium and heavy-duty trucks and trailers with over 400 mobile units operating nationwide.