Customer Handling Can Make or Break a Deal – Dionne’s Story

Car buyer Dionne M. talks to us about how a dealership can quickly lose her as a customer by not focusing on her needs.

Additional Resources:

• The Dealership Experience: Customer Handling Can Make or Break a Deal – Lynn’s Story
• The Dealership Experience: Customer Handling Can Make or Break a Deal – Dave’s Story
• Why Car Buyers Choose You