From sharpening your expertise around effective retail operations to equipping you with tools for change-enablement, we’re committed to increasing your performance through state-of-the-art learning opportunities to help you thrive in an ever-changing industry.
Retailing is changing fast for many car dealers — and their bottom lines. Review your operating model, identify and unlock operational efficiencies, minimize turnover and discover new ways to operate in a digital, omnichannel environment.
Our Retail Operations program brings you up-to-speed with best practices. Develop core competencies for your dealership and various job roles. Learn how to ingrain these best practices into your unique team and business model.
Using industry-leading KPIs, analytics and market study insights, the curriculum features best practices/processes from Autotrader, Dealertrack, Dealer.com, HomeNet, Kelley Blue Book, Manheim, Ready Logistics, vAuto, VinSolutions and Xtime.
Survive and thrive by pursuing dynamic, new ways of working. Transform the people side of your business through leadership, management and culture.
The SHIFT program prepares leaders, managers, employees and organizations for the future.
SHIFT connects automotive leaders with a network of people who lead with purpose, vision and authenticity. Participants learn with and from each other, build individual growth and long-term organizational success.
Our Retail Operations course content is fact-based versus just theory, using industry-leading KPIs, analytics, market studies and best practices. We share exclusive and proprietary data and insights from our businesses that span the entire automotive ecosystem, setting us apart from other providers.
Our expertise doesn’t stop there. Continually updated information, including whitepapers, research studies, industry insights, best practices and more is always available in our
We use the Association of Talent Development (ATD) standards in developing and delivering course content to maximize adult learning and critical thinking skills.
Courses are delivered using interactive and engaging adult-learning methods that include case studies, recall, gamification, scenario-based role plays, action plan development and assessments.
No other automotive company has the breadth and depth of courses and curriculum development capabilities. We offer extensive off-the-shelf courses and comprehensive, role-based learning paths to develop core competencies, from a foundational level to more advanced, blending both skillsets and mindsets.
We appreciate your interest in Cox Automotive University and are excited that you are ready to explore more!
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Interested in joining our team? Visit our career site