{"id":10299,"date":"2025-07-21T17:02:41","date_gmt":"2025-07-21T21:02:41","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/?post_type=resource&#038;p=10299"},"modified":"2025-07-22T15:52:18","modified_gmt":"2025-07-22T19:52:18","slug":"collect-customer-data-across-channels","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/collect-customer-data-across-channels\/","title":{"rendered":"Collect Customer Data Across Channels"},"content":{"rendered":"\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-e292b71fb0a01385c9819f808e07ee62\">Successful dealers in today\u2019s competitive landscape share a key trait: they\u2019ve prioritized omnichannel strategies\u2014offering seamless shopping experiences online, in-store, and everywhere in between.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color has-medium-font-size wp-elements-98080737817b1e3e1172341a06520deb\">According to the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers say their current tools deliver strong omnichannel capabilities. Explore the infographic below to see how these forward-thinking dealerships are driving success across their operations.<\/p>\n\n\n\t\t<div class=\"wp-block-coxautoinc-results-features-pdf-flipbook\" >\n\t\t\t<div id=\"flipbook-69d634b684faf\" class=\"_df_book\" source=\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2025\/07\/Deal-Central_Digitization-of-Car-Buying-eBook_Infographic-2_d1b5c5.pdf\" data-flipbook-mode=\"\"><\/div>\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Successful dealers in today\u2019s competitive landscape share a key trait: they\u2019ve prioritized omnichannel strategies\u2014offering seamless shopping experiences online, in-store, and everywhere in between. According to the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers say their current tools deliver strong omnichannel capabilities. Explore the infographic below to see how these forward-thinking&hellip; <a class=\"moretag\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/collect-customer-data-across-channels\/\">Read More<\/a><\/p>\n","protected":false},"author":1312,"featured_media":10300,"template":"","categories":[1],"tags":[],"resource-format":[],"topic":[],"funnel-phase":[33],"audience":[],"persona":[],"product":[],"program-series":[],"eligible-for-automation":[],"lifecycle-of-automotive":[],"brand":[27],"class_list":["post-10299","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":{"show_featured_image":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collect Customer Data Across Channels - Cox Automotive Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/collect-customer-data-across-channels\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collect Customer Data Across Channels - Cox Automotive Retail\" \/>\n<meta property=\"og:description\" content=\"Successful dealers in today\u2019s competitive landscape share a key trait: they\u2019ve prioritized omnichannel strategies\u2014offering seamless shopping experiences online, in-store, and everywhere in between. According to the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers say their current tools deliver strong omnichannel capabilities. 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