{"id":10729,"date":"2025-09-03T13:08:52","date_gmt":"2025-09-03T17:08:52","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/?post_type=resource&#038;p=10729"},"modified":"2025-10-03T14:30:54","modified_gmt":"2025-10-03T18:30:54","slug":"bob-loquercio-auto-group-drives-success-with-cox-automotive-retail-solutions","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/bob-loquercio-auto-group-drives-success-with-cox-automotive-retail-solutions\/","title":{"rendered":"Bob Loquercio Auto Group Drives Success with Cox Automotive Retail Solutions"},"content":{"rendered":"\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block; max-width: 800px;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/QXkLZs1j8g2mQ92A7XFBxY.jpg\"\n  data-uuid=\"QXkLZs1j8g2mQ92A7XFBxY\"\n  data-v=\"4\"\n  data-type=\"inline\"\n  data-width=\"800\"\n\/>\n\n\n\n<p>Brad Hartsell, Director of Operations for the Bob Loquercio Auto Group\u2019s Indiana division, has a clear message: dealership success today depends on more than just selling cars, it\u2019s about leveraging connected solutions that deliver real results.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Data That Drives Confident Decisions<\/strong>&nbsp;<\/h2>\n\n\n\n<p>In a business where every decision counts, Brad relies on data to guide strategy and execution.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cI challenge anybody to find better data than Cox Automotive data.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>Whether it\u2019s understanding competitive pricing, customer behavior, or inventory trends, the depth and accuracy of the data gives his team confidence.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWithout that data, all we can do is hope. But with the data, we win.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>Products from Cox Automotive\u2019s <strong><a href=\"https:\/\/www.vauto.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">vAuto<\/a><\/strong> and <strong><a href=\"https:\/\/www.vinsolutions.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">VinSolutions<\/a><\/strong> provide real-time insights that help Brad\u2019s team make smarter acquisition and sales decisions without second guessing.\u00a0<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Growth Fueled by Smart Technology<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The Bob Loquercio Auto Group has expanded from just a few stores to 17 and counting. Brad attributes much of that growth to the strategic use of connected tools from Cox Automotive.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe expect that number to grow five, six, seven even more over the coming years.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>By streamlining operations and improving performance across departments, the group is scaling efficiently and growing quality engagement.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Customer Experience That Builds Loyalty<\/strong>&nbsp;<\/h2>\n\n\n\n<p>A more efficient dealership also creates a better experience for your customers.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Brad\u2019s team has reduced customer wait times by 25 minutes during the purchase process with Cox Automotive\u2019s connected technology that makes every transaction seamless.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In the service lane, customers receive text messages or emails that detail and prioritize needed repairs, allowing them to pick and choose the services they want without any need to talk to a service advisor.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cXtime helped us achieve a $160 RO improvement just by making communication seamless.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Inventory Acquisition Made Smarter<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Acquiring inventory from the service drive has become a strategic advantage.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cLast month alone, we acquired 17 vehicles out of our service drive.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>Brad\u2019s team uses <strong><a href=\"https:\/\/www.vinsolutions.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">VinSolutions<\/a><\/strong>, <strong><a href=\"https:\/\/xtime.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Xtime<\/a><\/strong>, and <strong><a href=\"https:\/\/www.vauto.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">vAuto<\/a><\/strong> in tandem to identify desirable vehicles, assess value, and make offers that benefit both the dealership and the customer.\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cIt\u2019s a win-win not only for us, but also for the consumer.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Connectivity That Powers Performance<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The real magic happens when all the tools work together. From sales to service, every touchpoint is connected.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cTo simply streamline everything from Sales to Service is invaluable.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p>Brad\u2019s team uses <strong><a href=\"https:\/\/us.dealertrack.com\/\">Dealertrack<\/a><\/strong>, <strong><a href=\"https:\/\/www.dealer.com\/\">Dealer.com<\/a><\/strong>, <strong><a href=\"https:\/\/b2b.autotrader.com\/\">Autotrader<\/a><\/strong>, and more\u2014all integrated to create a unified experience for staff and customers alike.\u00a0<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWhen you have all of these solutions together, your customers will understand and feel the difference.\u201d<\/em>&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading sr-only hidden\"><strong>Watch Brad\u2019s Full Story<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><a href=\"https:\/\/www.coxautoinc.com\/retail\/\"><span style=\"text-decoration: underline;\">Explore More Ways to Drive Success with Cox Automotive Retail Solutions<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Brad Hartsell, Director of Operations for the Bob Loquercio Auto Group\u2019s Indiana division, has a clear message: dealership success today depends on more than just selling cars, it\u2019s about leveraging connected solutions that deliver real results.&nbsp; Data That Drives Confident Decisions&nbsp; In a business where every decision counts, Brad relies on data to guide strategy&hellip; <a class=\"moretag\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/bob-loquercio-auto-group-drives-success-with-cox-automotive-retail-solutions\/\">Read More<\/a><\/p>\n","protected":false},"author":1312,"featured_media":10734,"template":"","categories":[1],"tags":[],"resource-format":[],"topic":[],"funnel-phase":[47],"audience":[],"persona":[],"product":[],"program-series":[],"eligible-for-automation":[],"lifecycle-of-automotive":[],"brand":[27],"class_list":["post-10729","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":{"show_featured_image":false,"is_gated":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bob Loquercio Auto Group Drives Success with Cox Automotive Retail Solutions - Cox Automotive Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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