{"id":10931,"date":"2025-10-09T05:47:10","date_gmt":"2025-10-09T09:47:10","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/?post_type=resource&p=10931"},"modified":"2025-10-29T17:00:43","modified_gmt":"2025-10-29T21:00:43","slug":"ai-and-the-future-of-car-buying","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/ai-and-the-future-of-car-buying\/","title":{"rendered":"AI & the Future of Car Buying"},"content":{"rendered":"\n
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AI & the Future of Car Buying<\/strong><\/h1>\n\n\n\n

Artificial intelligence is quickly reshaping how people shop. Dealers who understand these shifts will be better equipped to meet customer needs and drive greater profitability in a fast-moving market.<\/p>\n<\/div>\n\n\n\n

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83%<\/strong><\/h2>\n\n\n\n

of consumers say AI will reshape car buying<\/strong>1<\/sup><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Only<\/strong><\/p>\n\n\n\n

35%<\/strong><\/h2>\n<\/div>\n\n\n\n

of dealers have a strategic AI rollout plan<\/strong>2<\/sup><\/p>\n<\/div>\n<\/div>\n\n\n\n

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And dealers with an AI plan are seeing results<\/strong>2<\/sup>:<\/strong><\/h2>\n\n\n\n
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25%<\/strong><\/p>\n\n\n\n

more likely<\/strong><\/mark> to rate current performance<\/strong> as strong<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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41%<\/strong><\/p>\n\n\n\n

more likely<\/strong><\/mark> to say efficiency improved<\/strong> in the past year<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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38%<\/strong><\/p>\n\n\n\n

more likely<\/strong><\/mark> to rate efficiency<\/strong><\/strong> as strong<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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78%<\/strong><\/p>\n\n\n\n

more likely<\/strong><\/mark> to say operating costs improved <\/strong>in the past year<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Top 5 Ways<\/strong>
consumers want to use AI to shop for vehicles<\/sub>3<\/sub><\/sup><\/h2>\n\n\n\n

Here\u2019s how people who have tried AI tools are most likely to use them when shopping for a car:<\/p>\n\n\n\n

Percent \u201cExtremely\/Very Likely\u201d to Use AI for These Activities<\/strong><\/p>\n\n\n\n

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Research vehicles<\/p>\n<\/div>\n\n\n\n

64%<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Determine the price range for a vehicle<\/p>\n<\/div>\n\n\n\n

58%<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Determine the price they should pay<\/p>\n<\/div>\n\n\n\n

58%<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Find their current vehicle\u2019s value<\/p>\n<\/div>\n\n\n\n

57%<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Calculate a monthly payment<\/p>\n<\/div>\n\n\n\n

53%<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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4 Actions Dealers Can Take Today<\/strong><\/h2>\n\n\n\n
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  1. Evaluate Your Data<\/strong>: To get the most from AI, you need real-time, validated, shopper-specific data.<\/li>\n\n\n\n
  2. Train Your Team<\/strong>: Invest in AI fluency across your staff to ensure they can confidently use and explain AI-powered tools.<\/li>\n\n\n\n
  3. Implement AI-Powered Tools<\/strong>: Use AI for pricing, inventory optimization, and customer engagement to streamline operations and improve margins.<\/li>\n\n\n\n
  4. Personalize the Experience<\/strong>: Leverage AI to tailor recommendations, financing options, and communications to each buyer\u2019s preferences.<\/li>\n<\/ol>\n<\/div>\n\n\n\n
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    AI isn\u2019t just for tech giants\u2014it\u2019s driving real results in auto retail.<\/strong><\/strong><\/h2>\n\n\n\n

    Dealers who\u2019ve fully adopted and optimized\u00a0AI are seeing measurable gains in revenue, efficiency, and profitability.<\/p>\n\n\n\n

    Learn what sets these AI leaders apart\u2014and how your dealership can follow their lead\u2014with the new guide,\u00a0Driving Outcomes with AI<\/em>.\u00a0<\/p>\n\n\n\n

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    Download My Copy<\/a><\/div>\n<\/div>\n\n\n\n