{"id":11347,"date":"2025-11-05T11:17:20","date_gmt":"2025-11-05T16:17:20","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/?post_type=resource&#038;p=11347"},"modified":"2025-11-13T11:57:01","modified_gmt":"2025-11-13T16:57:01","slug":"mohawk-honda-sees-exceptional-results-with-cox-automotive-connected-solutions","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/mohawk-honda-sees-exceptional-results-with-cox-automotive-connected-solutions\/","title":{"rendered":"Mohawk Honda Sees Exceptional Results with Cox Automotive Connected Solutions\u00a0\u00a0"},"content":{"rendered":"\n<div id=\"watch-now\" class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block; max-width: 800px;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/play.vidyard.com\/kEW3snic1V5HoZafKNdZ5T.jpg\"\n  data-uuid=\"kEW3snic1V5HoZafKNdZ5T\"\n  data-v=\"4\"\n  data-type=\"inline\"\n  data-width=\"800\"\n\/>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cI couldn&#8217;t imagine doing it without all these solutions all together.\u201d<\/em>\u00a0<br><em>&#8211; <\/em>Mike O\u2019Toole, Used Car Director\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p>Mohawk Honda drives efficiency, growth, and customer satisfaction leveraging a connected ecosystem of solutions that power every part of the dealership. For Mike O\u2019Toole, Used Car Director, and Jennifer DeCiero, BDC Manager, the real advantage comes from Cox Automotive products working together, seamlessly.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Seamless Inventory and Customer Connection<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Mike O\u2019Toole has seen firsthand how integrating inventory management and CRM platforms streamlines operations:&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cOur connection between vAuto and VinSolutions, our CRM, is vital. That way we can connect the vehicles that we&#8217;ve acquired with our customers that are inquiring about them.\u201d<\/em>\u00a0<\/p>\n<\/blockquote>\n\n\n\n<p><strong>The payoff:<\/strong> When customers arrive for an appointment to see a vehicle, the sales team knows the customer, their vehicle of interest and any prior conversations with BDC or sales team members.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Efficiency in Reconditioning and Service\u00a0<\/strong><\/h3>\n\n\n\n<p>Managing used vehicle reconditioning is easier and more transparent with iRecon from vAuto:&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cUsing the iRecon tool makes it very easy and very efficient to get those vehicles through. We have vision as to what exact step that vehicle&#8217;s in.\u201d<\/em>&nbsp;<br>\u2014 Mike O\u2019Toole&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><strong>The payoff: <\/strong>Mohawk gets cars reconditioned and online faster than many dealers. In addition, integrations between <a href=\"https:\/\/www.vauto.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">vAuto<\/a>, <a href=\"http:\/\/xtime.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Xtime<\/a> and <a href=\"https:\/\/b2b.kbb.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kelley Blue Book Instant Cash Offer<\/a> pave the way for engaging service customers to appraise and potentially purchase their vehicle when the time is right for them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Technology That Enables High-Volume Success<\/strong>&nbsp;<\/h3>\n\n\n\n<p>The right technology is essential for handling Mohawk Honda\u2019s impressive sales volume:&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe\u2019re averaging between 500 and 600 cars a month, and with that type of volume, you really need a CRM platform that&#8217;s user friendly, that doesn&#8217;t require a ton of maintenance.\u201d<\/em>&nbsp;<br>\u2014 Jennifer DeCiero&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><strong>The payoff:<\/strong> The ability to customize and scale customer touchpoints, tasks, and statuses with <a href=\"http:\/\/vinsolutions.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">VinSolutions<\/a> ensures Mohawk maintains connections to customers, setting the stage for future business.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cThe Cox Automotive umbrella is just invaluable to us.\u201d<\/em>&nbsp;<br>\u2014 Jennifer DeCiero&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Empowering Every Role at the Dealership<\/strong>&nbsp;<\/h3>\n\n\n\n<p>The connectivity of Cox Automotive platforms benefits everyone at Mohawk Honda\u2014from managers to salespeople to BDC reps:&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cAll of these different platforms\u2026enable our managers, our salespeople, and our BDC reps alike to really work the most efficiently and get the most out of every hour that they&#8217;re here at Mohawk Honda.\u201d<\/em>&nbsp;<br>\u2014 Jennifer DeCiero&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><strong>The payoff:<\/strong> Everyone at Mohawk shares the same view of customers and recent outreach, which enables a more positive, customer-centric experience.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Staying Ahead in a Fast-Moving Market<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Mike sums up the importance of staying connected and data-driven:&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWe have all the data we need to make our daily decisions about our business\u2026I couldn&#8217;t imagine doing it without all these solutions all together.\u201d<\/em>&nbsp;<br>\u2014 Mike O\u2019Toole&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(25.984px, 1.624rem + ((1vw - 3.2px) * 1.609), 44px);\"><strong>Watch Mohawk Honda\u2019s Full Story<\/strong>&nbsp;<\/h3>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#watch-now\">Watch Now<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.coxautoinc.com\/retail\/\" target=\"_blank\" rel=\"noreferrer noopener\">Explore More Ways to Drive Success with Cox Automotive<\/a>.\u00a0<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cI couldn&#8217;t imagine doing it without all these solutions all together.\u201d\u00a0&#8211; Mike O\u2019Toole, Used Car Director\u00a0 Mohawk Honda drives efficiency, growth, and customer satisfaction leveraging a connected ecosystem of solutions that power every part of the dealership. For Mike O\u2019Toole, Used Car Director, and Jennifer DeCiero, BDC Manager, the real advantage comes from Cox Automotive&hellip; <a class=\"moretag\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/mohawk-honda-sees-exceptional-results-with-cox-automotive-connected-solutions\/\">Read More<\/a><\/p>\n","protected":false},"author":1312,"featured_media":11348,"template":"","categories":[1],"tags":[],"resource-format":[],"topic":[],"funnel-phase":[],"audience":[],"persona":[],"product":[],"program-series":[],"eligible-for-automation":[],"lifecycle-of-automotive":[],"brand":[27],"class_list":["post-11347","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-uncategorized"],"acf":{"show_featured_image":false,"is_gated":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mohawk Honda Sees Exceptional Results with Cox Automotive Connected Solutions\u00a0\u00a0 - Cox Automotive Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/mohawk-honda-sees-exceptional-results-with-cox-automotive-connected-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mohawk Honda Sees Exceptional Results with Cox Automotive Connected Solutions\u00a0\u00a0 - Cox Automotive Retail\" \/>\n<meta property=\"og:description\" content=\"\u201cI couldn&#8217;t imagine doing it without all these solutions all together.\u201d\u00a0&#8211; Mike O\u2019Toole, Used Car Director\u00a0 Mohawk Honda drives efficiency, growth, and customer satisfaction leveraging a connected ecosystem of solutions that power every part of the dealership. 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