{"id":11630,"date":"2026-01-08T13:48:01","date_gmt":"2026-01-08T18:48:01","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/?post_type=resource&p=11630"},"modified":"2026-02-20T15:02:49","modified_gmt":"2026-02-20T20:02:49","slug":"your-guide-to-whats-next-in-automotive-retail","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/your-guide-to-whats-next-in-automotive-retail\/","title":{"rendered":"Your Guide to What\u2019s Next in Automotive Retail"},"content":{"rendered":"\n
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Industry Game Changers<\/h2>\n\n\n\n

Your Guide to What\u2019s Next in Automotive Retail<\/h2>\n\n\n\n

From compliance to customer experience, discover the tools and strategies you need to drive growth, efficiency, and profitability this year and beyond.<\/p>\n\n\n\n

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AI is transforming the way dealerships sell cars\u2014helping dealers earn 15% higher back-end profit<\/a>. Check out this Deal Central content to help you leverage the true power of AI.<\/p>\n\n\n\n

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The Car-Buying Game Has Changed. Here\u2019s How to Win with AI and Better Automation<\/h4>\n\n\n\n

With AI and automation, you can analyze shopper data to create relevant, personalized buying experiences and build deals that benefit you and your customers.<\/p>\n\n\n\n

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Learn More About Deal Central<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Meet Modern Consumer Expectations with AI and Automation<\/h4>\n\n\n\n

With Deal Central from Cox Automotive, you can leverage AI and automation to process data in real time, enhance the car buying experience, and build deals that benefit your dealership.<\/p>\n\n\n\n

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Learn More About AI and Automation<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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How to Stay Up to Speed with AI and Automation<\/h4>\n\n\n\n

This visual guide outlines how AI can help you stay ahead of consumer trends, based on the 2024 Cox Automotive Power of Data research study.<\/p>\n\n\n\n

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Stay Up to Speed<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Check out the following content pieces from Dealertrack to power your dealership with compliance strategies, operations practices, and the latest digital trends.<\/p>\n\n\n\n

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What\u2019s New in Compliance for 2025<\/h4>\n\n\n\n

Here are the key trends and actionable strategies you should consider to ensure compliance in an increasingly digital and regulated landscape.<\/p>\n\n\n\n

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See What’s New<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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What Can a DMS Do for Your Dealership?<\/h4>\n\n\n\n

By leveraging powerful automations within a DMS, you can forecast inventory needs and customer preferences, streamline operations, and make your dealership more efficient.<\/p>\n\n\n\n

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See What a DMS Can Do for You<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Quiz: Test Your Compliance Knowledge<\/h4>\n\n\n\n

What you don\u2019t know about compliance can cost you in fines, lost customers, and diminished dealership reputation. Take this five-question quiz to test your compliance knowledge.<\/p>\n\n\n\n

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Take the Quiz <\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Six Ways it Pays to Go Paperless<\/h4>\n\n\n\n

Discover how you can automate document processing and compliance checks, and eliminate paper workflows and make your daily tasks easier.<\/p>\n\n\n\n

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Discover the Benefits of Going Digital<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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When you service more cars in less time, you maximize service department profitability with minimal downtime. Check out the following to help you boost service profits.<\/p>\n\n\n\n

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6 Tips to Turn Your Service Department into a Profit-Making Machine<\/h4>\n\n\n\n

With AI scheduling tools and predictive maintenance algorithms, you can boost service efficiency, deliver a superior experience, and turn your service department into a true money maker for your dealership.<\/p>\n\n\n\n

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See How You Can Build a Profit-making Machine<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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5 Key Operational Takeaways<\/h4>\n\n\n\n

Understand the latest data and trends to deliver the seamless, tech experience that today\u2019s service customers demand.<\/p>\n\n\n\n

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Get the Takeaways<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Elevate the Service Lane Experience Through Digitization<\/h4>\n\n\n\n

The service lane is no longer just about maintenance\u2014it\u2019s a strategic opportunity to build lasting relationships. Use digital solutions that prioritize convenience, flexibility, and transparency to meet evolving customer expectations.<\/p>\n\n\n\n

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Elevate Your Service Experience<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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With a strong digital storefront and a coordinated digital marketing strategy, you can grow relationships with your customers and deliver the right messages at the right time.<\/p>\n\n\n\n

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Advertising and Marketing Compliance for Dealerships<\/h4>\n\n\n\n

With the latest AI tools, you can monitor and flag non-compliant ad content automatically and ensure compliance at your dealership.<\/p>\n\n\n\n

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Get the Guide<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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On to the Next One: Converting Lead After Lead with Personalization<\/h4>\n\n\n\n

Discover how you can use AI to analyze user behaviors in real time, improve personalization, and boost lead conversion.<\/p>\n\n\n\n

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Personalize the Shopper Experience<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Why Your Website May Not Be Search Friendly \u2014 and What to Do About It<\/h4>\n\n\n\n

Stop playing hide and seek with online shoppers. Put important promotions, product highlights, and service announcements into structured HTML content (instead of image overlays) to dramatically improve your chances of appearing in relevant search results.<\/p>\n\n\n\n

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Make Your Website Easy to Find<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Take the Lead with Faster Speed<\/h4>\n\n\n\n

Make website speed your competitive advantage. Shoppers expect instant access to inventory, pricing, and personalized offers. When you give them the fast, responsive website experience they want, you capture more leads, convert more shoppers, and close deals with confidence.<\/p>\n\n\n\n

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Speed Up Your Website Experience<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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As the industry trends toward omnichannel shopping, the following content can help you connect with buyers and meet growing demand for an omnichannel experience.<\/p>\n\n\n\n

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How to Meet Evolving Consumer Needs to Stay a Step Ahead<\/h4>\n\n\n\n

As the car buying process transitions to become more digital and consumer-centric, these five key macrotrends are shaping modern consumer needs.<\/p>\n\n\n\n

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Meet Evolving Customer Needs<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Disrupt or Be Disrupted: 5 Steps to Start Selling the Way Your Buyers Want to Buy<\/h4>\n\n\n\n

Discover how you can disrupt the old way of selling cars by leveraging AI to optimize your listings and match buyers with vehicles based on behavioral data.<\/p>\n\n\n\n

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Start Selling Smarter<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Driving More Sales and Satisfaction: What the Stats and Insights from the 15th Annual Car Buyer Journey Study are Urging You to Do<\/h4>\n\n\n\n

Discover how AI-driven insights from the 2024 Cox Automotive Car Buyer Journey Study are helping dealers navigate the ever-changing automotive landscape and outpace the competition.<\/p>\n\n\n\n

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Navigate the Road Ahead<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Are You Ready for Higher Profit Potential?<\/h4>\n\n\n\n

Do you have a complete picture of all the factors that affect profitability? These videos can help you learn and implement the right strategies to reach a higher profit potential.<\/p>\n\n\n\n

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Watch the Videos<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Key Findings from the Annual Cox Automotive Car Buyer Journey Study<\/h4>\n\n\n\n

Get to know the key trends shaping consumer behaviors and car buying in 2025 with an in-depth look at the findings from the 15th annual Car Buyer Journey Study.<\/p>\n\n\n\n

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Watch the Webinar<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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AI-powered data drives engagement. Discover how VinSolution\u2019s Automotive Marketing Platform, CRM, and Predictive Insights can help you build personalized buying experiences.<\/p>\n\n\n\n

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Top Sales Takeaways from the Cox Auto Car Buyer Journey<\/h4>\n\n\n\n

Key shifts in consumer buying behaviors are making a major impact on the way dealers take action. Get the insights you need to stay ahead of the competition.<\/p>\n\n\n\n

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Take Action<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Automotive Marketing Made Simple<\/h4>\n\n\n\n

Marketing in the automotive industry can feel extremely high-risk. Here are seven ways to cut through the noise and successfully connect with the right buyers.<\/p>\n\n\n\n

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Seven Steps of Success<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Pop Quiz: Is Your Dealership Digitally Ready?<\/h4>\n\n\n\n

Successful dealerships are making strategic investments in omnichannel solutions\u2014tools and processes that let customers shop online, in-store, and everywhere in between. How does your dealership stack up?<\/p>\n\n\n\n

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Take the Digital Readiness Quiz<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Conclusion<\/h2>\n\n\n\n

The automotive landscape is evolving every day. Leverage this content summary as an ongoing resource to navigate shifting consumer demands and dynamic technologies and trends to ensure success for your dealership in 2025 and beyond.<\/p>\n\n\n\n

To learn more about Cox Automotive and our connected technology ecosystem, visit CoxAutoInc.com\/Retail<\/a>.<\/p>\n\n\n\n

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