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Dealer-focused highlights from Cox Automotive\u2019s 16th Annual Car Buyer Journey Study (2025), based on an online survey of 2,344 recent vehicle buyers. Learn how new and used buyers shop today\u2014satisfaction trends, online steps completed, cross\u2011shopping behaviors, and practical takeaways to improve efficiency and retention.<\/p>\n","protected":false},"author":1312,"featured_media":11779,"template":"","categories":[1],"tags":[],"resource-format":[30],"topic":[155,166],"funnel-phase":[33],"audience":[89],"persona":[98,168,99],"product":[],"program-series":[169],"eligible-for-automation":[],"lifecycle-of-automotive":[158],"brand":[27],"class_list":["post-11778","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-uncategorized","resource-format-blog","topic-consumer-experience","topic-data-and-insights"],"acf":{"show_featured_image":false,"is_gated":false},"yoast_head":"\n
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