{"id":8540,"date":"2024-09-26T06:35:32","date_gmt":"2024-09-26T06:35:32","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/"},"modified":"2024-12-26T12:06:38","modified_gmt":"2024-12-26T12:06:38","slug":"drive-success-with-key-operational-shifts","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/","title":{"rendered":"Drive Success with Key Operational Shifts"},"content":{"rendered":"<p>When you\u2019re looking to improve customer satisfaction and increase your dealership\u2019s profits, it helps to start with the fundamentals of your business and sales workflows, and then look at adding other conveniences that customers will appreciate.<\/p>\n<p>Download our latest eBook to explore how to:<\/p>\n<ul class=\"wp-block-list\">\n<li class=\"is-style-default\">Remove friction from the buying process for customers and your staff.<\/li>\n<li>Speed deals to avoid keeping customers waiting and realize cash flow and profits sooner.<\/li>\n<li>Minimize delays and complications to keep deals moving and provide a positive customer experience.<\/li>\n<li>Go the extra mile with conveniences that give customers the flexibility they want.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>When you\u2019re looking to improve customer satisfaction and increase your dealership\u2019s profits, it helps to start with the fundamentals of your business and sales workflows, and then look at adding other conveniences that customers&hellip;<\/p>\n","protected":false},"author":0,"featured_media":8541,"template":"","categories":[],"tags":[],"resource-format":[54],"topic":[],"funnel-phase":[33],"audience":[],"persona":[],"product":[],"program-series":[],"eligible-for-automation":[],"lifecycle-of-automotive":[],"brand":[55],"class_list":["post-8540","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-format-ebooks"],"acf":{"form_image":83983,"form_title":"Download the free eBook","gravity_form":"356"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Drive Success with Key Operational Shifts - Cox Automotive Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Drive Success with Key Operational Shifts - Cox Automotive Retail\" \/>\n<meta property=\"og:description\" content=\"When you\u2019re looking to improve customer satisfaction and increase your dealership\u2019s profits, it helps to start with the fundamentals of your business and sales workflows, and then look at adding other conveniences that customers&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/\" \/>\n<meta property=\"og:site_name\" content=\"Cox Automotive Retail\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-26T12:06:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1700\" \/>\n\t<meta property=\"og:image:height\" content=\"2200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/\",\"url\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/\",\"name\":\"Drive Success with Key Operational Shifts - Cox Automotive Retail\",\"isPartOf\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg\",\"datePublished\":\"2024-09-26T06:35:32+00:00\",\"dateModified\":\"2024-12-26T12:06:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage\",\"url\":\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg\",\"contentUrl\":\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg\",\"width\":1700,\"height\":2200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.coxautoinc.com\/retail\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/www.coxautoinc.com\/retail\/resources\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Drive Success with Key Operational Shifts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#website\",\"url\":\"https:\/\/www.coxautoinc.com\/retail\/\",\"name\":\"Cox Automotive Retail\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.coxautoinc.com\/retail\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#organization\",\"name\":\"Cox Automotive Retail\",\"url\":\"https:\/\/www.coxautoinc.com\/retail\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/07\/logo-brand-stacked.svg\",\"contentUrl\":\"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/07\/logo-brand-stacked.svg\",\"width\":412,\"height\":133,\"caption\":\"Cox Automotive Retail\"},\"image\":{\"@id\":\"https:\/\/www.coxautoinc.com\/retail\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Drive Success with Key Operational Shifts - Cox Automotive Retail","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/","og_locale":"en_US","og_type":"article","og_title":"Drive Success with Key Operational Shifts - Cox Automotive Retail","og_description":"When you\u2019re looking to improve customer satisfaction and increase your dealership\u2019s profits, it helps to start with the fundamentals of your business and sales workflows, and then look at adding other conveniences that customers&hellip;","og_url":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/","og_site_name":"Cox Automotive Retail","article_modified_time":"2024-12-26T12:06:38+00:00","og_image":[{"width":1700,"height":2200,"url":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/","url":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/","name":"Drive Success with Key Operational Shifts - Cox Automotive Retail","isPartOf":{"@id":"https:\/\/www.coxautoinc.com\/retail\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage"},"image":{"@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage"},"thumbnailUrl":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg","datePublished":"2024-09-26T06:35:32+00:00","dateModified":"2024-12-26T12:06:38+00:00","breadcrumb":{"@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#primaryimage","url":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg","contentUrl":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/12\/DLRS23-0072_Auto-News-CX-Profitability-Whitepaper_v3_Page_1.jpg","width":1700,"height":2200},{"@type":"BreadcrumbList","@id":"https:\/\/www.coxautoinc.com\/retail\/resources\/drive-success-with-key-operational-shifts\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.coxautoinc.com\/retail\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.coxautoinc.com\/retail\/resources\/"},{"@type":"ListItem","position":3,"name":"Drive Success with Key Operational Shifts"}]},{"@type":"WebSite","@id":"https:\/\/www.coxautoinc.com\/retail\/#website","url":"https:\/\/www.coxautoinc.com\/retail\/","name":"Cox Automotive Retail","description":"","publisher":{"@id":"https:\/\/www.coxautoinc.com\/retail\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.coxautoinc.com\/retail\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.coxautoinc.com\/retail\/#organization","name":"Cox Automotive Retail","url":"https:\/\/www.coxautoinc.com\/retail\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.coxautoinc.com\/retail\/#\/schema\/logo\/image\/","url":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/07\/logo-brand-stacked.svg","contentUrl":"https:\/\/www.coxautoinc.com\/retail\/wp-content\/uploads\/sites\/20\/2024\/07\/logo-brand-stacked.svg","width":412,"height":133,"caption":"Cox Automotive Retail"},"image":{"@id":"https:\/\/www.coxautoinc.com\/retail\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"reading_time":"1m Read","_links":{"self":[{"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/resource\/8540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":1,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/resource\/8540\/revisions"}],"predecessor-version":[{"id":8542,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/resource\/8540\/revisions\/8542"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/media\/8541"}],"wp:attachment":[{"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/media?parent=8540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/categories?post=8540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/tags?post=8540"},{"taxonomy":"resource-format","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/resource-format?post=8540"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/topic?post=8540"},{"taxonomy":"funnel-phase","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/funnel-phase?post=8540"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/audience?post=8540"},{"taxonomy":"persona","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/persona?post=8540"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/product?post=8540"},{"taxonomy":"program-series","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/program-series?post=8540"},{"taxonomy":"eligible-for-automation","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/eligible-for-automation?post=8540"},{"taxonomy":"lifecycle-of-automotive","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/lifecycle-of-automotive?post=8540"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.coxautoinc.com\/retail\/wp-json\/wp\/v2\/brand?post=8540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}