{"id":8662,"date":"2024-06-28T09:12:48","date_gmt":"2024-06-28T14:12:48","guid":{"rendered":"https:\/\/www.coxautoinc.com\/retail\/resources\/the-new-help-center-is-here\/"},"modified":"2024-12-26T12:09:35","modified_gmt":"2024-12-26T12:09:35","slug":"the-new-help-center-is-here","status":"publish","type":"resource","link":"https:\/\/www.coxautoinc.com\/retail\/resources\/the-new-help-center-is-here\/","title":{"rendered":"The new help center is here"},"content":{"rendered":"
\"\"<\/figure>\n<\/p>\n

Welcome to the new Help Center<\/p>\n

The Help Center resource is designed to provide you with quick, easy access to answers for our most common support questions\u2014no need to pick up the phone or open a support case. We’re here to assist you in navigating our platform for a seamless and efficient experience.<\/p>\n

How to Access the Help Center<\/strong><\/p>\n

Click on “Help Center” at the bottom of the ControlCenter landing page or you can bookmark this URL for direct access: https:\/\/casfx.my.site.com\/ddc\/s\/<\/a><\/p>\n

Benefits and Features<\/strong><\/h3>\n

Comprehensive Knowledge Base<\/strong><\/p>\n

The Help Center offers an ever-growing library of knowledge articles. Easily browse by topic or use keywords in the search bar to find the information you need. Our Knowledge Base is the ultimate source for all your inquiries, whether you need assistance with certain tools, guidance on troubleshooting, or insights into best practices.<\/p>\n

Real-Time System Health Updates<\/strong><\/p>\n

Stay informed with instant notifications for critical issues and major system outages. This function ensures ongoing updates regarding the system’s performance and any possible problems that could impact your daily responsibilities.<\/p>\n

Simply click on the “Health” tab in the top navigation menu to view the latest status updates. You can also bookmark this page for convenient access: https:\/\/casfx.my.site.com\/ddc\/s\/health<\/a><\/p>\n

24\/7 Availability<\/strong><\/p>\n

With just a few clicks, our tools are easily accessible for use at any time, allowing you to get support whenever you need it.<\/p>\n

Visit the Help Center today and explore all the resources available to you. We\u2019re here to support you every step of the way.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Welcome to the new Help Center The Help Center resource is designed to provide you with quick, easy access to answers for our most common support questions\u2014no need to pick up the phone or open a support case. We’re here to assist you in navigating our platform for a seamless and efficient experience. How to … Continued<\/a><\/p>\n","protected":false},"author":0,"featured_media":8663,"template":"","categories":[29,144],"tags":[145,146,147,148],"resource-format":[],"topic":[],"funnel-phase":[],"audience":[],"persona":[],"product":[],"program-series":[],"eligible-for-automation":[],"lifecycle-of-automotive":[],"brand":[113],"class_list":["post-8662","resource","type-resource","status-publish","has-post-thumbnail","hentry","category-article","category-customer-care","tag-customer-service","tag-customer-support","tag-help-center","tag-support"],"acf":false,"yoast_head":"\nThe new help center is here - Cox Automotive Retail<\/title>\n<meta name=\"description\" content=\"In the Help Center, find answers to our most common support questions without picking up the phone or opening a case. 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