VIDEO: The Dickinson Fleet Services Advantage
Are you a Fleet Manager with a nationwide fleet of trucks?
Then you know how big of a deal it is to make sure everything is running smoothly. Downtime = loss of revenue and loss of revenue = not good.
The challenging part is, not only do you need to make sure your trucks are running, but you also have to consider safety and DOT compliance. It’s a lot for a small department, let alone one person to handle.
The simple fact of it all is that, you just cannot do it on your own. You need a fleet of service professionals working FOR you and WITH you. What you need is an EXTENSION of your team dedicated to your fleet’s maintenance and repair needs.
Enter Dickinson Fleet Services
Since 1997, we have become leaders in the maintenance industry servicing national accounts.
Over the past 20 years, we have grown our operation to include 12 facilities, but at the core of our business is our mobile on site service. We currently have 300 mobile trucks visiting customers nightly in nearly ever major city in the country.
Watch: We Are Dickinson Fleet Services
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We work customer hours, not shop hours
Simply put – our on-site maintenance minimizes your fleet’s downtime. We pride ourselves on working customer hours, not shop hours. What this means to you is that your fleet will be running when you need it to be. By coming to YOUR location and performing maintenance during times that work for you.
We do this by utilizing cutting edge technology to give Fleet Managers the information they need to make good decisions about their trucks.
This technology is called TRAIT. Trait was created to better connect customers with technicians. This is our proprietary Technician Reporting And Information Tool. TRAIT enhances our technicians ability to provide consistent and quality inspections time and time again. With instant repair information being available to our customers. And then there’s WebWrench…
WebWrench makes it easy to keep an eye on expenses helping you track and control costs. With TRAIT and WebWrench combined, our technicians are communicating directly with the customer on a day-in and day-out basis about the repairs that are being made along with the status of their fleet condition. This means no more being blindsided by unexpected repair costs that are way outside of budget.
If you take your truck to a dealership, you aren’t going to get a report every month with what you spent at that dealership. Using WebWrench and TRAIT together, Dickinson is able to provide that information not only by vehicle, but also by component. This allows us to sit down with you, our customers, on a regular basis to make the best decisions possible about the health of your fleet.
A typical fleet management organization has to gather information from vendors and technicians and then compile that information and make it available to the customer. This takes time. With our mobile applications we are making this information available to the customers at the time we are actually doing the repairs. This allows you to maintain complete control over your fleet and fleet maintenance costs. If you don’t track it, you can’t control it.
The Difference is Clear
We have completely reversed engineered our company. What that mean is that every organizational chart that you see has the technician on top. Everything we do from an ownership and management standpoint is built to support them and help them become more successful. At the end of the day, our success is completely dependent upon them being able to provide quality services from a safety and communication standpoint.
Have Questions or Need Help?
Contact us online or call 855-DFS-4111
One of the things that our client’s receive is a sense of ownership. What that means is that our technicians become a part of your team. We want as much teamwork as possible and that means our techs being empowered to working with you to make the best decisions that keep your fleet moving.
Let’s Get Rolling
A partnership that keeps you rolling. Our goal is to deliver quality service, safety and technology that works for you. We’re confident our mobile fleet repair and maintenance services can improve your fleet’s uptime and help you be more profitable.
