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From Insight to Impact: The Real Power of AI and Data in Automotive Retail

Video

From Insight to Impact: The Real Power of AI and Data in Automotive Retail

This Dealer Connect panel brings together industry experts Jade Terreberry, Patrick Janes, Noah Lee, and Dennis Gingrich from Niello Company to explore how AI and data are reshaping the automotive retail landscape. Discover practical strategies for leveraging technology to streamline sales, enhance customer experiences, and drive operational efficiency. Panelists share real-world examples of how dealerships

Driving Change – What Tomorrow’s Dealership Looks Like—Starting Today blog image

Article

Driving Change: What Tomorrow’s Dealership Looks Like—Starting Today

Change isn’t coming to automotive retail—it’s already here. With the rise of new digital tools and technologies, shoppers now expect a seamless, e-commerce-like experience at every stage of the car-buying journey. They want to research, personalize, finance, and finalize deals on their terms, then move in‑store without repeating steps. The dealerships that are leading the

Deal-Central-Atomization-Infographic-image

Infographic

Driving Change: The New Rules of Car Buying

Change isn’t just on the horizon—it’s already transforming the automotive industry. Today’s car buyers demand speed, transparency, and control, and dealerships are responding by embracing digital tools, AI, and automation. Our new infographic reveals how these technologies are streamlining the car-buying journey, boosting efficiency for dealers, and delivering the personalized experiences shoppers want. Explore the

Deal Champion

Guide

Deal Champion

Assign a frontline point of contact at your dealership to ensure implementation and utilization success.

Performance Management

Guide

Performance Management

Leverage the support of a performance manager, an advisor with years of real-world automotive retail experience to help your dealership to capitalize on Deal Central.

Deal Central Best Practices Guide

Guide

Best Practices Guide

Get the strategies and tools you need to train your team and successfully adapt your sales process. Use these best practices to get the most out of your new solution.

Deal Central Welcome-Guide

Guide

Welcome Guide

Set your dealership up for success and hit the ground running. This guide will outline what you can expect and give you a list of actions to take before, during, and after implementation.

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Release Note

Smart Templates Enhancement in Deal Central

Release Date: September 2025 Manager View and Sales View users can now save and apply Smart Templates that include deal configurations for Finance, Lease, and Cash deal types across all deal tabs. This enhancement expands template functionality, making it easier for users to manage complex deal scenarios with greater speed and consistency. When a Smart

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Release Note

Enhanced Vehicle Search in Deal Central

Release Date: July 2025 Deal Central now includes an enhanced integrated vehicle search feature across Manager View, Sales View, Create New Deal, Open Deal, and Sales Check-In. This enhancement eliminates the need to switch between systems to locate inventory, streamlining the deal-making process for dealership teams. What’s new: This enhancement enables salespeople and other dealership

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Release Note

Show Payment Ranges & Hide APR in Sales View

Release Date: July 2025 Sales View now provides more flexibility to how your team shows how financing options are presented to shoppers. With this update, you can now display a payment range instead of a single monthly payment—and hide APR in Sales View. This enhancement helps to:

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