Intelligent Deal Making Starts Here
Streamline the entire deal—from online research to in‑store signing—with AI, automation, and real-time shopper insights. Use Deal Central in the way that matches your store—from manager-controlled desking to more sales-led workflows.
Features and Benefits
Online, in-store, or somewhere in between, you close more deals faster and more profitably.
Let shoppers start their car buying journey online and finish in-store—no repeated steps. Every document and detail stays with the customer for a truly continuous experience
Build trust with clearly displayed taxes and fees in every deal scenario – so customers stay informed before they sign.
Communicate with customers via email or text directly from the deal workflow. Answer questions, share proposals, and follow up – all racked and tied to the deal for fewer missed opportunities and more seamless conversations. Coming soon: Get faster, smarter customer conversations with GenAI.
Collaborate with customers in real time to build the best deals together. Sales View keeps the deal process seamless – whether online, in-store, or anywhere in between.
Manager View enables managers to efficiently work with salespeople by streamlining approvals and providing full visibility into deal structure, customer preferences and profitability metrics.
Coming Soon! Boost back-end profits with lender approval prediction and intelligent routing that sends credit applications to optimal partners, all while reducing paperwork.
Digitally send, print, sign and save proposals in one place. Upload multi-page documents, preview before sending, and auto–save to the Digital Deal jacket for effortless record keeping.
Get hands-on onboarding, tailored implementation, and ongoing support from Cox Automotive experts. Your team is never alone in the journey to smarter selling.
Cox Automotive Deal Central Integrations
Connect effortlessly with the tools your team already relies on. With real-time data flow across Cox Automotive solutions and beyond, your team gets a unified experience to reduce friction and accelerate every deal.
Deliver a Seamless, Transparent, and Efficient Car Buying Experience
Build the best deals together with shoppers without ever leaving their side.
Omnichannel Deal Making
Easily pick up in-store exactly where your customers left off at home without needing to repeat any steps.
of buyers expect to save time in-store versus a long F&I
of buyers expect greater price transparency / less pressure to purchase
of buyers expect a continuous deal instead of being asked the same questions
Real Stories
with Real Results
FAQs
Start and continue the deal in Deal Central whenever possible. Deal Central keeps deal activity, customer information, and deal progress connected so your team can pick up where the last step left off.
Use Deal List and deal status views to monitor active deals. This helps Sales Managers and F&I Managers identify where deals have stalled and what action comes next.
Yes. Deal Central supports up to three trade-in vehicles on a single deal. Add additional trade-ins from the Trade-In section and manage them within the same workflow.
Deal Central automatically saves deal changes as a draft when you exit Manager View.
When you return, your saved draft helps you continue working without recreating your progress.
Use Digital Deal Jacket to upload or capture document images directly within the deal.
Scan the QR code with a mobile device or upload files to keep required documents attached to the deal.
Look for the DMS Export status in Manager View. Deal Central displays the result of the most recent export so F&I Managers can confirm status without leaving the deal.
Yes. You can adjust settings such as disclaimer text, logo, and font size in Printing Settings.
These options help create proposals that match your dealership’s branding and communication needs.
Visit the Deal Central Release Notes section regularly. Dealer-facing release notes explain recent updates, what changed, and how the enhancement affects your workflow.
Deal Central is Cox Automotive’s AI-powered dealmaking solution that streamlines the car buying process—online, in-store, or anywhere in between. It helps dealerships close more deals, faster, with greater transparency and efficiency.
By combining real-time shopper insights, streamlined workflows, and automation, Deal Central helps your team work smarter—not harder. Dealers using Deal Central have seen up to 2X higher close rates compared to traditional processes.
Yes. Deal Central integrates seamlessly with Cox Automotive solutions like Dealertrack, VinSolutions, vAuto, Dealer.com, and Xtime—creating a connected ecosystem that reduces friction and accelerates every step of the deal.
Not at all. Deal Central is built for flexibility. Whether your customers start online, walk into the showroom, or do a little of both, Deal Central ensures a continuous, customer-ready experience.
From onboarding to go-live and beyond, you’ll have a dedicated project manager and access to expert Performance Managers. We tailor training to your team and provide ongoing support to ensure long-term success.
Put Deal Central to Work
for Your Dealership
Let’s optimize your shop profitability and efficiency together.
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