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Consumer Experience

CRS25-0117_DC-Atomization_Blog-Header_Paulo_1254x836_v1-A

Article

The New Dealer’s Edge: From Chatbots to AI Agents—and a Truly Seamless Click‑to‑Keys Journey

Shoppers are moving from chatbots to AI agents that actively research, negotiate, and schedule test drives. This trending technology compresses the car‑buying journey and raises expectations when shop…

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Article

Demystifying Data: A Look Inside the Real-Time Data and AI-Powered Workflows that Drive Deal Central

Today’s car buyers expect more than convenience—they expect intelligence. Car buyers want to feel empowered, not pressured. They want to buy a car—not be sold one. And they want to do it on thei…

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