Home / Resources

Resources

Filter By:

Resource Format

Date of Release

Product

View

Deal Central Feature
CRS25-0113_NADA-2026_AI-Blog-Image_Deal-Central_1254x836_v1 6m Read

Your Fast Track to Smarter Dealmaking: 5 Essential Deal Central AI Innovations to See at NADA

You really can’t miss this:  Deal Central’s AI-powered dealmaking connects retailing and desking in one seamless experience—bringing shoppers and dealers together with real-time insights, transparent workflows, and integrations that shorten the path to “yes.” At NADA this year, you’ll see how unified, intelligence-powered workflows can streamline every step of the sales process—online and in-store.  Why this matters right now: 
Read More
CRS25-0117_DC-Atomization_Blog-Header_Paulo_1254x836_v1-A 7m Read

The New Dealer’s Edge: From Chatbots to AI Agents—and a Truly Seamless Click‑to‑Keys Journey

Shoppers are moving from chatbots to AI agents that actively research, negotiate, and schedule test drives. This trending technology compresses the car‑buying journey and raises expectations when shoppers arrive in-store. And while new data shows digital steps save time and boost satisfaction, most dealerships still force buyers to repeat steps in‑store due to fragmented tools and inconsistent data. The blog post explains how Deal Central unifies the deal, automates key actions, and delivers a seamless online‑to‑offline experience that wins in the agent era.
Read More
Deal Central: Navigating the AI Agent Era in Automotive Retail 1m Read

Deal Central: Navigating the AI Agent Era in Automotive Retail

This infographic introduces Deal Central, Cox Automotive’s AI-powered deal-making technology, designed to transform the car buying experience for both consumers and dealerships. It highlights the growing influence of AI agents, which not only answer shopper questions but also take meaningful actions—such as scheduling test drives, initiating pre-approvals, and drafting outreach emails. The piece addresses the
Read More
From Insight to Impact: The Real Power of AI and Data in Automotive Retail 42m Watch

From Insight to Impact: The Real Power of AI and Data in Automotive Retail

This Dealer Connect panel brings together industry experts Jade Terreberry, Patrick Janes, Noah Lee, and Dennis Gingrich from Niello Company to explore how AI and data are reshaping the automotive retail landscape. Discover practical strategies for leveraging technology to streamline sales, enhance customer experiences, and drive operational efficiency. Panelists share real-world examples of how dealerships
Read More