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Deal Central Feature

CRS25-0117_DC-Atomization_Blog-Header_Paulo_1254x836_v1-A 7m Read

The New Dealer’s Edge: From Chatbots to AI Agents—and a Truly Seamless Click‑to‑Keys Journey

Shoppers are moving from chatbots to AI agents that actively research, negotiate, and schedule test drives. This trending technology compresses the car‑buying journey and raises expectations when shoppers arrive in-store. And while new data shows digital steps save time and boost satisfaction, most dealerships still force buyers to repeat steps in‑store due to fragmented tools and inconsistent data. The blog post explains how Deal Central unifies the deal, automates key actions, and delivers a seamless online‑to‑offline experience that wins in the agent era.
Deal Central: Navigating the AI Agent Era in Automotive Retail 1m Read

Deal Central: Navigating the AI Agent Era in Automotive Retail

This infographic introduces Deal Central, Cox Automotive’s AI-powered deal-making technology, designed to transform the car buying experience for both consumers and dealerships. It highlights the growing influence of AI agents, which not only answer shopper questions but also take meaningful actions—such as scheduling test drives, initiating pre-approvals, and drafting outreach emails. The piece addresses the
From Insight to Impact: The Real Power of AI and Data in Automotive Retail 42m Watch

From Insight to Impact: The Real Power of AI and Data in Automotive Retail

This Dealer Connect panel brings together industry experts Jade Terreberry, Patrick Janes, Noah Lee, and Dennis Gingrich from Niello Company to explore how AI and data are reshaping the automotive retail landscape. Discover practical strategies for leveraging technology to streamline sales, enhance customer experiences, and drive operational efficiency. Panelists share real-world examples of how dealerships
Deal-Central-Atomization-Infographic-image 1m Read

Driving Change: The New Rules of Car Buying

Change isn’t just on the horizon—it’s already transforming the automotive industry. Today’s car buyers demand speed, transparency, and control, and dealerships are responding by embracing digital tools, AI, and automation. Our new infographic reveals how these technologies are streamlining the car-buying journey, boosting efficiency for dealers, and delivering the personalized experiences shoppers want. Explore the