Cox Automotive delivers the most powerful, actionable insights in the automotive retail industry. What we mean by “insights” is pieces of information about consumers that dealers and staff couldn’t realistically uncover by manually reading through recent activity in their customer profile or emails—things like their true down payment range and their likelihood to buy.
These insights are powered by exclusive consumer behavioral data from the most powerful consumer platforms (AT, KBB, DDC) in the industry.
With Cox Automotive insights, aggregated from data from 7 out of 10 in-market shoppers using our Autotrader, Kelley Blue Book and Dealer.com properties, dealers can identify shoppers that are in market and most likely to close deals before they even submit a lead to the dealer. Insights are based on consumers’ comprehensive online browsing behavior, so dealers know exactly what each shopper truly wants—enabling dealers to stay in control and maximize the profitability of every deal.
Part of the full scope of retail industry’s most powerful insights, the power of AI-led automation elevates Cox Automotive’s insights and puts repetitive tasks on cruise control to enable dealers to do more with less – saving time, and obtaining guidance on how to make the most of that time.
Key integrations and connection points between Cox Automotive solutions drive the traditional sales and service models but makes it easier, streamlined and accurate – removing manual steps and data re-entry as well as allowing dealers to have preferred and best-suited lender recommendations served up to them, helping drive the best deal forward and tailored for each individual customer.
Modern shoppers expect speed, personalization and continuity across every touchpoint. Learn tactical best practices across every area of your dealership to deliver a connected retail experience.
This Cox Automotive ebook reveals how dealerships who are using AI optimally are seeing improvements in profitability, efficiency, and customer satisfaction—and ways you might do the same.
Dealers who stand out in today’s market have one thing in common: They’ve made an investment in omnichannel…
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*Results based on dealers who have six or more Cox Automotive products compared to those with two or fewer. Based on data between July 2024 and June 2025.