The automotive retail industry is buzzing with AI, but most dealers are still figuring out where they stand. This Cox Automotive ebook reveals how dealerships who are using AI optimally are seeing improvements in profitability, efficiency, and customer satisfaction—and ways you might do the same.
Everyone is talking about AI, but where should dealers focus their time and attention? In the first episode of Driving Impact, Matt Maher sits down with Cox Automotive’s Tessa Nadik to discuss practical ways dealers are using AI today. Tes…
Independent dealers serve a shopper whom much of the industry overlooks at times— one shaped by financial reality, urgent need, and careful online research. Understanding who that buyer really is changes how yo…
Dealer-focused highlights from Cox Automotive’s 16th Annual Car Buyer Journey Study (2025), based on an online survey of 2,344 recent vehicle buyers. Learn how new and used buyers shop today—satisfaction trends, online steps completed, cross‑shopping…
