Power On
true omnichannel connections.

Consistent experiences. Powerful insights.
Expert partners.

See below for examples that drive real results.

more monthly profit*

1 _%

more leads*

1 _%

higher close rate*

1 _%

Use the toggles below to explore.

Keep the car-buying experience consistent from search to signature

Hover below to expand consumer or dealer experience.

Consumer
Experience

Word from our consumers

“The payments were the same on every site, and didn’t change after I sent in the deal.
I finished all the paperwork on my phone. It was super easy.”

Word from our dealers

“Anytime the customer entered new info, it was automatically updated in the system – I always had the latest view of their shopping activity and deal structure.”

Dealer
Experience

On our marketplaces

consumers can customize a budget with My Wallet and personalize payments with Accelerate My Deal on the industry’s most-used shopping sites.

On your website

consumers can sync their My Wallet details from Autotrader or Kelley Blue Book and further personalize payments with Accelerate My Deal.

In your showroom

you can continue deals that started on our marketplaces or on your website, using insights from each consumer’s shopping journey to personalize their pricing & terms

Close profitable deals with an AI-powered deal-making experience

Hover below to expand consumer or dealer experience.

Consumer
Experience

Word from our consumers

“When I was negotiating price with the dealer, the numbers they sent me were always in my comfort zone – it’s like they knew exactly how much I was willing to spend.”

Word from our dealers

“When I pulled up the customer, I could see the vehicles they shopped, down payment range, and trade-in details – so I knew how much flexibility they had.”

Dealer
Experience

Get to “Yes” faster

with profitable adjustments on consumer deal submissions based on insights from their shopping activity on Autotrader, Kelley Blue Book and Dealer.com websites.

Maximize approvals and finance reserve

when you intelligently route credit apps and quickly view the most profitable financing options powered by AI-driven insights.

Coming Soon

Boost deal efficiency

with built-in ID verification, fraud and compliance checks, document uploads and digital contracting powered by AI & automation.
Coming Soon

Improve outcomes with AI-powered marketing and communications

Hover below to expand consumer or dealer experience.

Consumer
Experience

Word from our consumers

“They sent an offer on the exact vehicle I wanted – it’s like they read my mind!  And they always answered my texts right away, even on Sunday night.”

Word from our dealers

“I can use AI to send personalized offers when someone in my CRM shows up on Autotrader and KBB – plus automate customer conversations 24/7/365.”

Dealer
Experience

Automate multi-channel marketing

with personalized messaging when existing CRM customers visit Autotrader, Kelley Blue Book or your Dealer.com website.

Respond to consumers 24/7

with an AI-powered chatbot to extend your hours and capacity.

Use real-time consumer data for better communication

with GenAI to save time and improve response quality applying intelligently composed messages based on shopping behavior.

Deliver a modern service experience from appointment to payment

Hover below to expand consumer or dealer experience.

Consumer
Experience

Word from our consumers

“The dealer sent me a video showing what was wrong and I approved the work and paid the invoice from my phone.”

Word from our dealers

“As soon as an appointment is booked, the system reserves the parts so everything is set when the customer arrives. We also get approvals faster when our techs send videos.”

Dealer
Experience

Generate service appointments

with service advertising and personalized appointment reminders.

Always be prepared

by automatically reserving parts on the repair order when the appointment is made.

Let customers manage their appointments from their phones

and send text & multimedia repair updates, get ASR approvals, and facilitate payments – all before they pick up their vehicle.

Source profitable trade-ins from your service drive

Hover below to expand consumer or dealer experience.

Consumer
Experience

Word from our consumers

“I took my car in for service and ended up selling it to the dealership! They made me an offer that was too good to pass up, and I went home with a new car.”

Word from our dealers

“The used units we did the best on last month were the ones we picked up unexpectedly from service customers. Plus we ended up selling them all new vehicles.”

Dealer
Experience

Grow your inventory

when you identify in-demand vehicles coming in for service that fit your inventory strategy.

Maximize your gross per unit

by accessing profitability insights directly on your desking screen to help you hold gross.

Clear trade-in titles faster

to recognize profits 70% sooner compared to the traditional titling process.

Get a world-class team of industry experts behind you.

Experienced performance managers

are real car-people and your strategic partners in success.

Technologists and data scientists

building world-class solutions using industry-leading consumer shopping data.

In-house research

influences and drives innovation and best practices across the industry.

855-COX-AUTO

is the one phone number you need to reach support for any Cox Automotive solution.

FAQs

What do you mean when you say Cox Automotive has “the automotive retail industry’s most powerful insights”?

Cox Automotive delivers the most powerful, actionable insights in the automotive retail industry. What we mean by “insights” is pieces of information about consumers that dealers and staff couldn’t realistically uncover by manually reading through recent activity in their customer profile or emails—things like their true down payment range and their likelihood to buy.

These insights are powered by exclusive consumer behavioral data from the most powerful consumer platforms (AT, KBB, DDC) in the industry.

What are predictive insights?

With Cox Automotive insights, aggregated from data from 7 out of 10 in-market shoppers using our Autotrader, Kelley Blue Book and Dealer.com properties, dealers can identify shoppers that are in market and most likely to close deals before they even submit a lead to the dealer. Insights are based on consumers’ comprehensive online browsing behavior, so dealers know exactly what each shopper truly wants—enabling dealers to stay in control and maximize the profitability of every deal. 

What is AI-led automation?

Part of the full scope of retail industry’s most powerful insights, the power of AI-led automation elevates Cox Automotive’s insights and puts repetitive tasks on cruise control to enable dealers to do more with less – saving time, and obtaining guidance on how to make the most of that time.

How does this impact dealers?

Key integrations and connection points between Cox Automotive solutions drive the traditional sales and service models but makes it easier, streamlined and accurate – removing manual steps and data re-entry as well as allowing dealers to have preferred and best-suited lender recommendations served up to them, helping drive the best deal forward and tailored for each individual customer.

Resources

Gain insights on the future of retailing

Get Started
Talk to a Cox Automotive Rep

Schedule a time to discuss how Retail360 and the Cox Automotive portfolio of products come together to help you achieve your business goals.

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*Results based on dealers who have six or more Cox Automotive products compared to those with two or fewer.

Power On true omnichannel connections.

Consistent experiences. Powerful insights. Expert partners.

See below for examples that drive real results.

Keep the car-buying experience consistent from search to signature

Word from our consumers

Word from our dealers

On our marketplaces

On your website

In your showroom

Close profitable deals with an AI-powered deal-making experience

Word from our consumers

Word from our dealers

Get to “Yes” faster

Maximize approvals and finance reserve

Boost deal efficiency

Improve outcomes with AI-powered marketing and communications

Word from our consumers

Word from our dealers

Automate multi-channel marketing

Respond to consumers 24/7

Use real-time consumer data for better communication

Deliver a modern service experience from appointment to payment

Word from our consumers

Word from our dealers

Generate service appointments

Always be prepared

Let customers manage their appointments from their phones

Source profitable trade-ins from your service drive

Word from our consumers

Word from our dealers

Grow your inventory

Maximize your gross per unit

Clear trade-in titles faster

Get a world-class team of industry experts behind you.

Experienced performance managers

Technologists and data scientists

In-house research

855-COX-AUTO

FAQs

Resources

Wow consumers and win big

Unlock the power of data in your dealership

Transforming car shopping & enhancing experiences

How AI is transforming automotive dealerships

Enable true omnichannel experiences

Stay in control & maximize profits with Deal Central

Get StartedTalk to a Cox Automotive Rep

Power On
true omnichannel connections.

Consistent experiences. Powerful insights.
Expert partners.

Get Started
Talk to a Cox Automotive Rep