Experiences consumers want.
More results dealers need.
Powerful insights. Expert partners.
Enable Every Path to Purchase
See how Cox Automotive’s modular platform approach enables a truly omnichannel experience.
Experience
Experience
Word from our consumers
I finished all the paperwork on my phone. It was super easy.”
Word from our dealers
Experience
Experience
On our marketplaces consumers can customize a budget with My Wallet and personalize payments with Accelerate My Deal on the industry’s most-used shopping sites.
On your website consumers can sync their My Wallet details from Autotrader or Kelley Blue Book and further personalize payments with Accelerate My Deal.
In your showroom you can continue deals that started on our marketplaces or on your website, using insights from each consumer’s shopping journey to personalize their pricing & terms
Experience
Experience
Word from our consumers
Word from our dealers
Experience
Experience
Automate multi-channel marketing with personalized messaging when existing CRM customers visit Autotrader, Kelley Blue Book or your Dealer.com website.
Respond to consumers 24/7 with an AI-powered chatbot to extend your hours and capacity.
Use real-time consumer data for better communication with GenAI to save time and improve response quality applying intelligently composed messages based on shopping behavior.
Experience
Experience
Word from our consumers
Word from our dealers
Experience
Experience
Generate service appointments with service advertising and personalized appointment reminders.
Always be prepared by automatically reserving parts on the repair order when the appointment is made.
Let customers manage their appointments from their phones and send text & multimedia repair updates, get ASR approvals, and facilitate payments – all before they pick up their vehicle.
Experience
Experience
Word from our consumers
Word from our dealers
Experience
Experience
Get to “Yes” faster with profitable adjustments on consumer deal submissions based on insights from their shopping activity on Autotrader, Kelley Blue Book and Dealer.com websites.
Maximize approvals and finance reserve when you intelligently route credit apps and quickly view the most profitable financing options powered by AI-driven insights.
Coming Soon
Boost deal efficiency with built-in ID verification, fraud and compliance checks, document uploads and digital contracting powered by AI & automation.
Coming Soon
Experience
Experience
Word from our consumers
Word from our dealers
Experience
Experience
Grow your inventory when you identify in-demand vehicles coming in for service that fit your inventory strategy.
Maximize your gross per unit by accessing profitability insights directly on your desking screen to help you hold gross.
Clear trade-in titles faster to recognize profits 70% sooner compared to the traditional titling process.
Experienced performance managers
are real car-people and your strategic partners in success.
Technologists and data scientists
building world-class solutions using industry-leading consumer shopping data.
In-house research
influences and drives innovation and best practices across the industry.
is the one phone number you need to reach support for any Cox Automotive solution.
FAQs
What do you mean when you say Cox Automotive has “the automotive retail industry’s most powerful insights”?
Cox Automotive delivers the most powerful, actionable insights in the automotive retail industry. What we mean by “insights” is pieces of information about consumers that dealers and staff couldn’t realistically uncover by manually reading through recent activity in their customer profile or emails—things like their true down payment range and their likelihood to buy.
These insights are powered by exclusive consumer behavioral data from the most powerful consumer platforms (AT, KBB, DDC) in the industry.
What are predictive insights?
With Cox Automotive insights, aggregated from data from 7 out of 10 in-market shoppers using our Autotrader, Kelley Blue Book and Dealer.com properties, dealers can identify shoppers that are in market and most likely to close deals before they even submit a lead to the dealer. Insights are based on consumers’ comprehensive online browsing behavior, so dealers know exactly what each shopper truly wants—enabling dealers to stay in control and maximize the profitability of every deal.
What is AI-led automation?
How does this impact dealers?
Key integrations and connection points between Cox Automotive solutions drive the traditional sales and service models but makes it easier, streamlined and accurate – removing manual steps and data re-entry as well as allowing dealers to have preferred and best-suited lender recommendations served up to them, helping drive the best deal forward and tailored for each individual customer.
Resources
Gain insights on the future of retailing
2m Read
The Intelligent Dealership
Dealers who stand out in today’s market have one thing in common: They’ve made an investment in omnichannel…
2m Read
What Top Dealers Are Doing Differently to Win in Automotive Retail
In a market where every interaction matters, the most successful automotive retailers…
3m Read
Wow consumers and win big
2m Read
Unlock the power of data in your dealership
15m Watch
Transforming car shopping & enhancing experiences
15m Watch
How AI is transforming automotive dealerships
2m Watch
Enable true omnichannel experiences
2m Watch
Stay in control & maximize profits with Deal Central
Get Started
Talk to a Cox Automotive Rep
Schedule a time to discuss how Retail360 and the Cox Automotive portfolio of products come together to help you achieve your business goals.
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*Results based on dealers who have six or more Cox Automotive products compared to those with two or fewer. Based on data between 2024 Jul and 2025 Jun.
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