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Q4 2021 Kelley Blue Book Brand Watch Non-Luxury Report: New Products Lift Ford to Most-Shopped Brand, Beating Toyota

Hot new products and more plentiful inventory pushed the Ford brand to No. 1 in shopping consideration in the fourth quarter of 2021, a spot Toyota had held for nearly four years straight, according to the Kelley Blue Book Brand…

How Chip Shortages Changed the New Car Buying Journey

For 12 years, the annual Car Buyer Journey Study, conducted by Cox Automotive, has analyzed new and used car buyer survey data to track trends in car shopping behavior over time. In 2021, we found that inventory disruptions have impacted many facets…

2021 Car Buyer Journey Study Released

The 12th annual Cox Automotive Car Buyer Journey Study reveals that overall car buying satisfaction remains at a near-record level, with the number of highly satisfied buyers higher than before the pandemic. The latest Car Buyer Journey Study finds that…

Cox Automotive Industry Insights 2022 Webcast Replay Available

A replay of the Cox Automotive Industry Insights 2022 webcast held on Thursday, January 13, is available below. Cox Automotive Chief Economist Jonathan Smoke, Senior Economist Charlie Chesbrough and Economic and Industry Insights Manager Kayla Reynolds explained how the auto industry…

Cox Automotive Industry Insights 2022 Webcast Presentation Available

The Cox Automotive Industry Insights 2022 webcast will be held today at 2 p.m. EST. The presentation is now available for download. Read on to find out about the 10 predictions for 2022 that will be presented during the webcast. Cox…

Q4 2021 Manheim Used Vehicle Value Index Call Replay Available

A replay of the Q4 2021 Manheim Used Vehicle Value Index Call held on Friday, January 7, is available below. Cox Automotive Chief Economist Jonathan Smoke and Kayla Reynolds, manager of economic and industry insights, discussed the latest Manheim Used…

Transformation Toward eCommerce in Automotive Retailing

The way the world buys and sells vehicles is changing. It’s not happening all at once and the changes vary by retailer and consumer, but the industry is currently at a major tipping point in its transformation toward eCommerce. We…

Strategic Inventory Management a Must in Low-Inventory Market

November new-vehicle sales are forecast by our team to be modestly better than October, but down significantly from November 2020 and well off the 16-to-17 million sales pace the industry enjoyed prior to the global pandemic.  Supply chain disruptions and…

Yes, Destination Charges – and all Vehicle Transportation Costs – Are Up: Here’s Why

There’s been a lot of talk in the industry lately about rising destination charges on new cars. Some assume that automakers are pushing up the prices to cushion their profits, but there’s perhaps a more straightforward answer: It’s gotten much…

Nearly a Quarter of All Shoppers Considered Electrified Vehicles in Q3

Nearly a quarter of all new-vehicle shoppers in the third quarter considered an electrified vehicle, either a full electric vehicle or a hybrid, according to the Q3 2021 Kelley Blue Book Brand Watch report. That is the highest level of…