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Digital Retailing Tools Save Time in Car Buying, Improve Customer Satisfaction While Offering Dealers Opportunities to Create More Personalized Experiences

ATLANTA, Nov. 17, 2023 – Nearly all car dealers currently using digital retailing tools claim it has positively impacted their business, especially in customer experience and satisfaction, according to Cox Automotive’s 2023 Digitization of Car Buying Study. Capturing data from…

Cox Automotive Monthly Industry Update Video Series – Episode 16

The Cox Automotive Monthly Industry Update is produced by the Cox Automotive Economic and Industry Insights team with the goal of providing a holistic look at the auto industry’s performance each month in video format. In Episode 16, Cox Automotive…

Cox Automotive’s Evolved Brand Portfolio: Simplified and Harmonized

Chief Marketing Officer Ken Kraft explains the driving force behind Cox Automotive’s new simplified and harmonized brand portfolio and why, in this case, less is more for customers. Have you noticed the most powerful brands keep things simple? Think Google,…

The Power of Data in an Evolving Automotive Market

As we navigate the fourth quarter, risks remain across the auto industry caused by the fallout from the United Auto Workers strike, a possible economic slowdown, and political uncertainty that’s putting downward pressure on consumer sentiment. In times like these,…

UAW Strike Update 2

Last week, as the UAW strike against the Detroit 3 automakers moved into its fourth week, the tenor and dynamics shifted. On Wednesday, October 11th, the UAW unexpectedly called all 8,700 Ford workers at the Kentucky Truck Plant to go…

Another Quarter, Another Record: EV Sales in the U.S. Surpass 300,000 in Q3, as Tesla Share of EV Segment Tumbles to 50%

Electric vehicle (EV) sales volumes set another record in Q3, as total sales of battery-powered vehicles jumped past 300,000 for the first time in the U.S. market. Year-to-date EV sales through September reached just over 873,000, putting the market firmly…

Q3 2023 Manheim Used Vehicle Value Index Call Replay Available

A replay of the Q3 2023 Manheim Used Vehicle Value Index Call held on Friday, Oct. 6, is available below. Cox Automotive Chief Economist Jonathan Smoke and Chris Frey, senior manager of Economic and Industry Insights for Cox Automotive, discussed…

Cox Automotive and EV Battery Lifecycle Management

At the Detroit Auto Show this past September, Lea Malloy, head of Cox Automotive’s Electric Vehicle Battery Business, and Joe George, president of Cox Automotive Mobility, discussed the company’s increasingly significant role in electric vehicle (EV) battery lifecycle management. Their…

UAW Strike Update

Earlier this week, our team posted its new-vehicle sales forecast for September and the third quarter.  Overall, as our senior economist Charlie Chesbrough notes, many analysts can’t help but be ‘pleasantly surprised’ with industry performance so far. There are certainly…

Q3 2023 Cox Automotive Industry Insights and Sales Forecast Call Replay Available

A replay of the Q3 2023 Cox Automotive Industry Insights and Sales Forecast Call held on Tuesday, Sept. 26, is available below. Chief Economist Jonathan Smoke and the Economic and Industry Insights team shared data and insights regarding the performance of the consumer, industry, and economy…