icon-branding Events Icon Created with Sketch. Inventory Icon Created with Sketch. icon-mail-hovericon-mail Marketing Icon Created with Sketch. icon-operationsicon-phone-hovericon-phone Product Training Icon Created with Sketch. Sales Icon Created with Sketch. Service Icon Created with Sketch. icon-social-fb-hovericon-social-fbicon-social-google-hovericon-social-googleicon-social-linkedin-hovericon-social-linkedinicon-social-rss-hovericon-social-rss icon-social-twitter Created with Sketch. icon-social-twitter-hovericon-social-twittericon-social-youtube-hovericon-social-youtube

Cox Automotive’s Car Buyer Journey Study Shows Satisfaction With Car Buying Improved in 2023 After Two Years of Declines

Cox Automotive’s annual Car Buyer Journey (CBJ) Study was released today, revealing that satisfaction with the overall vehicle shopping and buying experience improved in 2023 after declining in both 2021 and 2022. Car buying satisfaction, as the study indicates, peaked in 2020. The 2023 Cox Automotive Car Buyer Journey Study shows that improved inventory levels, … Continued

Wholesale Used-Vehicle Prices Decrease in First Half of January

Wholesale used-vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) decreased 1.0% from December in the first 15 days of January. The midmonth Manheim Used Vehicle Value Index dropped to 201.9, which was down 10.2% from the full month of January 2023. The seasonal adjustment minimally added to the decline. The non-adjusted price change … Continued

CPO Sales Surge in December, Total Hits 2023 Forecast

Certified pre-owned (CPO) sales reached 228,237 in December, up 1.3% year over year, with an increase of nearly 3,000 units from December 2022. This represents a significant month-over-month increase, with CPO sales growing by 22,374 units or 10.9%. “Unlike overall December used sales, CPO delivered a great end-of-year gift,” said Chris Frey, senior manager of … Continued

Auto Credit Availability Worsened Again in December

Access to auto credit declined in December as credit tightened across most channels and across all lender types, according to the Dealertrack Auto Credit Availability Index. The All-Loans Index declined in November and dropped another 0.9% to 94.0 in December, reaching its lowest level since May and erasing improvements made in the summer and fall. … Continued

Estimated Monthly Used-Vehicle SAAR and Volume

Starting in January 2024, Cox Automotive aligned its monthly used-vehicle sales reporting to vAuto used retail data. A monthly post will be published using vAuto Live Market Live data and can be found within the used-vehicle sales tag. According to Cox Automotive estimates based on vehicle registration data, total used-vehicle sales in December finished near … Continued

New-Vehicle Affordability Deteriorated Modestly in December

The affordability of new vehicles showed a modest decline in December compared to the previous month due to mixed trends. However, new-vehicle affordability improved year over year, according to the Cox Automotive/Moody’s Analytics Vehicle Affordability Index. “Due to an increase in average transaction prices, new-vehicle affordability worsened month over month in December,” said Cox Automotive … Continued

Auto Market Weekly Summary

Used-vehicle prices declined again in December while used-vehicle retail sales improved. Lower prices create demand for affordability-challenged consumers. Inflation, according to the Consumer Price Index, reaccelerated modestly in December. Headline inflation increased to 3.4% from 3.1% in November.  Consumer credit expanded substantially in November as credit card usage jumped. However, Access to auto credit declined in … Continued

Inventory Solutions: Three Key Areas of Opportunity for 2024

Despite our industry’s strong start in the first half of 2023, we experienced some challenges during the second half of the year due to rising interest rates, tight vehicle supplies and a weakened economy. Much of this was beyond our control. But what we can control is putting Manheim’s diverse portfolio of physical, digital and … Continued

Cox Automotive Launches ‘Project Pink’ – A Campaign Celebrating Technician Diversity and Breast Cancer Awareness

ATLANTA and INDIANAPOLIS, Ind., Jan. 11, 2024 – Cox Automotive proudly announces ‘Project Pink,’ an innovative initiative to celebrate diversity among its Fleet Services and Manheim technicians and support breast cancer awareness. Project Pink is a groundbreaking campaign that features high-visibility pink uniforms for female technicians at Cox Automotive. Icie Hinton, a female trailer shop … Continued

Automotive Market Shifts to Favor Buyers as U.S. New-Vehicle Prices Down Record 2.4% Year Over Year in December 2023

ATLANTA, Jan. 10, 2024 – The U.S. new-vehicle average transaction price in December 2023 was $48,759, an increase of 1.3% month over month but down 2.4% year over year, according to data released today from Kelley Blue Book, a Cox Automotive company. December marks the fourth consecutive month that new-vehicle transaction prices were lower year over … Continued