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Service Activity and Revenue Move in Slightly Different Directions In December, according to Xtime Metrics

Service activity increased and service revenue decreased month over month – both by less than one percent – at U.S. franchised dealerships in December, according to the latest Cox Automotive analysis of Xtime metrics. The Repair Order Revenue Index is up year over year while the Repair Order Volume Index is down compared to December … Continued

Cox Automotive’s Car Buyer Journey Study Shows Growing Frustration with Car Buying Process

ATLANTA, Jan. 18, 2023 – New research released today by Cox Automotive shows that satisfaction with the car buying process declined in 2022 for the second straight year. The 2022 Car Buyer Journey Study reveals vehicle buyers were frustrated with high prices, limited availability, and the amount of time required to complete the process. Used-vehicle … Continued

2022 Car Buyer Journey Study Released

The 13th annual Cox Automotive Car Buyer Journey Study reveals that satisfaction with the car buying process declined in 2022 for the second straight year. The 2022 Car Buyer Journey Study shows vehicle buyers were frustrated with high prices, limited availability, and the amount of time required to complete the process. Used-vehicle buyers, who are … Continued

Cox Automotive Leads the Way to NADA 2023 with New Solutions for Retail, Inventory and EV Readiness

ATLANTA, Jan. 18, 2023 – When the National Automobile Dealers Association’s annual gathering gets underway later this month, Cox Automotive will be showcasing a collection of new services and solutions to help the industry cope with a slowing market and consumers increasingly expecting a more digital, connected vehicle-buying experience. Cox Automotive, the world’s largest automotive … Continued

Wholesale Used-Vehicle Prices See Another Increase in First Half of January

Wholesale used-vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 1.5% from December in the first 15 days of January. The mid-month Manheim Used Vehicle Value Index rose to 222.5, which was down 13.7% from the full month of January 2022. The seasonal adjustment drove most of the gains. The non-adjusted price change … Continued

New-Vehicle Affordability Declined to New Low in 2022

New-vehicle affordability declined again in December and reached a new low in 2022, according to the Cox Automotive/Moody’s Analytics Vehicle Affordability Index. Auto loan rates reached a new 20-year high and the average new-vehicle price increased to a record-high $49,507. The number of median weeks of income needed to purchase the average new vehicle in December … Continued

Cox Automotive Auto Market Report: January 17th

The video below is part of a biweekly Auto Market Report series focusing on data and insights that provide a holistic view of the auto industry. Chief Economist Jonathan Smoke leads our effort to translate data and trends into actionable insights. Download this week’s presentation.

Auto Market Weekly Summary: January 17

Inflation declined in December, as did used-retail vehicle sales. Auto loan performance deteriorated further, and consumer sentiment is mixed so far this month. Used-vehicle retail sales and average wholesale prices on a non-seasonally adjusted basis also fell in December, as did. Full-year 2022 saw the largest declines in used-vehicle wholesale values in Manheim Used Vehicle … Continued

In a Down Market, EV Sales Soar to New Record

In an auto market that saw total new vehicles fall 8% year over year, battery-electric vehicles (EVs) sales were a bright spot. According to the latest counts from Kelley Blue Book, total new-vehicle sales in the U.S. fell in 2022 to 13.8 million units, down from 15 million in 2021 and well down from the … Continued

Used Vehicles Have Steady Supply, Lower Average Asking Price

The used-vehicle market has stabilized, resembling the pre-pandemic normal, with inventory holding steady and prices dipping from their record highs, according to the Cox Automotive analysis of vAuto Available Inventory data. 2.32M Total UnsoldUsed Vehiclesas of Dec. 26, 2022 54 Days’ Supply $27,143 Average Listing Price 69,418 Average Mileage The total supply of unsold used … Continued