CBT News, Jan. 7, 2019 — 2018 has been a year of continued innovation and big advances in technology, and with these changes comes new demands from consumers. From car buying experiences, to preferences, and car ownership expectations, there’s certainly a lot for dealers to consider in the new year. On today’s show, Jim Fitzpatrick speaks with Matt DeLorenzo, managing editor at Kelley Blue Book, to discuss some major innovations the industry saw at December’s L.A. Auto Show as well as the automotive retail trends for 2019.

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