For years, consumers have used the Internet to shop and research before going to the dealership.

Now, industry people see the day coming soon when technology allows customers to readily do the full transaction – or something close to it – entirely online.

That’s where auto retailing is headed. Just about all the industry players agree on that. But opinions vary as to the details, such as just how many consumers will want to buy a car on the Internet.

Some indeed might want to do it from A to Z. Others might stop at Q, R or S before going offline and into the dealership for in-person assistance and to take the deal over the finish line.

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