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2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments 10/11/2021 MISSION, Kan., Oct. 11, 2021 – Despite current headwinds and market conditions, dealership service centers remain resilient and continue to be among the most preferred service providers. According to the 2021 Cox Automotive Service Industry Study released today, 34% of consumers prefer dealership service centers, a 1 percentage point increase from 2018, and ahead of general repair shops. And while this is great news for franchise dealers, there… Read Article

Service Fixed Ops Press Releases

COVID Swings Pendulum Back to Traditional Vehicle Ownership for Now, According to Cox Automotive Study 09/29/2021 ATLANTA (Sept. 29, 2021) – Vehicle ownership (buy/lease) is more important than ever, according to the Cox Automotive 2021 Evolution of Mobility Study. This is a dramatic shift from Cox Automotive’s research in 2018, which signaled that consumer acceptance of alternative shared mobility solutions would begin to supplement traditional vehicle ownership if costs and accessibility of ride-hailing, car-sharing and subscription services were comparable. While ownership will… Read Article

Mobility EVs Electrified Vehicles vehicle ownership Press Releases

Despite Continued Inventory Troubles, U.S. Automobile Dealer Sentiment Remains Positive, Spurred by Record-High Profits 09/13/2021 ATLANTA, Sept. 13, 2021 – As tight vehicle inventory continues to vex the auto industry, U.S. dealer sentiment in the third quarter softened but remains mostly positive and above levels recorded in Q3 2020 and Q3 2019. The current market index reading of 62 in the most recent Cox Automotive Dealer Sentiment Index (CADSI) indicates that more dealers feel that the automotive market is strong compared to the… Read Article

Cox Automotive Dealer Sentiment Index CADSI Press Releases

Cox Automotive Mobility Takes Charge of EV Battery Lifecycle Services With Global Acquisition 09/01/2021 ATLANTA (September 1, 2021) – Focused on being the world’s best end-to-end caretaker for the electric vehicle (EV) future from storage and logistics to remanufacturing, reuse and pre-treatment recycling, Cox Automotive Mobility today announced a foundational investment for its new global EV battery service network with the acquisition of Spiers New Technologies (SNT), a leading service provider for EV battery lifecycle management. As EVs take center stage, battery production, health… Read Article

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Penske Automotive Group and Cox Automotive Debut Automated Platform for Retailing Used Vehicles 07/22/2021 BLOOMFIELD HILLS, MI and ATLANTA, GA (July 22, 2021) – Penske Automotive Group, Inc., (NYSE:PAG) and Cox Automotive, Inc. (“CAI”), announced today they have jointly developed a transformational, fully automated technology platform to enable the online retail sale of used vehicles. The automated online buying platform, which is owned exclusively by Cox Automotive, allows consumers to select from high-quality, preowned vehicles through PAG’s U.S. CarShop used… Read Article

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Podcast: Manheim Logistics VP Joe Kichler 11/23/2021 Auto Remarketing Podcast, Nov. 23, 2021 – Joe Kichler, vice president of Manheim Logistics, joins the Auto Remarketing Podcast in an on-site episode from Used Car Week earlier this month. Kichler and Auto Remarketing senior editor Joe Overby talk about Manheim's partnership with DHL, the transportation space and much more. Listen to the Episode. Read Article

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Cox Automotive’s Charlie Chesbrough on How Car Dealers Can Remain Successful in Q4 11/22/2021 Nov. 22, 2021, CBT News Inside Automotive – As we move through the final quarter of the year, you may be asking yourself what can you do to remain successful, despite the industry’s inventory and chip shortages? On today’s show, Jim Fitzpatrick is pleased to welcome back Charlie Chesbrough, Senior Economist and Senior Director of Industry Insights at Cox Automotive to walk us through his recommendations and predictions for Q4… Read Article

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Jonathan Smoke Discusses Q3 Auto Sales and Market Outlook for the Remainder of 2021 10/14/2021 CBT News, Oct. 14, 2021 – We continue to hear news of record pricing across the industry, so on today’s show, we’re learning where things stand today. Host of Inside Automotive Jim Fitzpatrick is pleased to welcome Cox Automotive Chief Economist Jonathan Smoke to discuss third quarter auto sales and he’ll also give us a market outlook as we wrap up 2021. Smoke says we haven’t… Read Article

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Podcast: Cox Automotive Mobility to Host Inaugural EV Battery Summit 09/23/2021 Auto Remarketing Podcast, Sept. 23, 2021 – In this special sponsored episode of the podcast, Joe Overby is joined by Lea Malloy, who is head of EV battery solutions at Cox Automotive Mobility, to discuss the first-ever Cox Automotive Fall Expo. The event, which will be held online Sept. 27-30, includes the Executive Thought Leadership event and the EV Battery Summit. More information is available at www.coxautoinc.com/fallexpo/.… Read Article

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Cox Automotive’s Brian Finkelmeyer on New Vehicle Inventory and What Dealers Should Focus on 09/22/2021 CBT News, Sept. 22, 2021 – As demand continues to climb alongside inventory concerns, could you be doing more to get ahead of it all? Brian Finkelmeyer, senior director of new car solutions at Cox Automotive, joined Jim Fitzpatrick to discuss practices dealers can implement today and what they should be paying attention to. Finkelmeyer says it’s a remarkable time for dealers across the country, as… Read Article

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Cox Automotive’s Charlie Chesbrough Reveals Forecast for Q4 and How Car Dealers Can Prepare 09/17/2021 CBT News, Sept. 17, 2021 – The shortage of new vehicle inventory has led to a decline in sales and an uptick in stress for many of you. Cox Automotive is reporting that August was the fourth consecutive month of slowing sales for new vehicles. On this episode, Charlie Chesbrough, senior economist and senior director of Industry Insights at Cox Automotive, joins Jim Fitzpatrick to walk us… Read Article

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Podcast: Cox Automotive’s Jonathan Smoke at Non-Prime Auto Financing Conference 09/01/2021 Auto Remarketing, Sept. 1, 2021 – A few moments after his keynote presentation at the 25th Non-Prime Auto Financing Conference hosted by the National Automotive Finance Association, Cox Automotive chief economist Jonathan Smoke sat down with senior editor Nick Zulovich for a wide-ranging conversation. Smoke recapped the highlights of his presentation, including a popular song from the 1980s to summarize what’s happening in the finance, retail… Read Article

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Podcast: NextGear President on ‘The Way Forward for Independent Dealers’ 08/30/2021 Auto Remarketing, Aug. 30, 2021 – During last week's NIADA Convention in San Antonio, NextGear Capital president Scott Maybee joined the Auto Remarketing Podcast in one of the first in-person episodes of the show in over a year. In this episode, Maybee and Auto Remarketing senior editor Joe Overby discuss "The Way Forward for Independent Dealers," how an increasingly digital environment impacts companies like NextGear and much more.… Read Article

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A New Wholesale World: Cars Easier to Locate 08/09/2021 The speed of change in automotive retail and wholesale has been remarkable in the last couple years. Most of the focus on the wholesale side has been on digital sales, as auction companies such as Cox Automotive's Manheim had to switch to online sales almost overnight because of the pandemic. But while that shift was taking place, Manheim was also marching forward with a large undertaking that company… Read Article

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What the Latest Manheim Used Vehicle Value Index Reveals About the Used Car Market – Jonathan Smoke, Cox Automotive 08/06/2021 CBT News, August 6, 2021 – On today’s show, Jim Fitzpatrick is pleased to welcome Jonathan Smoke, Chief Economist for Cox Automotive. He discusses the Manheim Used Vehicle Value Index and the used-vehicle market. The Manheim index tracks what’s selling at Manheim. The monthly value report reflects the average price dealers are paying for used vehicles at auctions. It allows analysts to see, what car dealers are paying… Read Article

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