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8 min read
U.S. Auto Dealer Sentiment Improves in Q1, but Current Market View Remains Weak as Profit Pressures Replace Inventory Woes
03/13/2024
ATLANTA, March 13, 2024 – The Cox Automotive Dealer Sentiment Index (CADSI) shows that current market sentiment improved slightly in the first quarter compared to the fourth quarter of 2023, increasing from 40 to 42, but remains well below the 50 threshold, indicating most dealers see the current market as weak. The survey’s current market index is largely driven by profitability, customer traffic and costs. Of…
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Cox Automotive Dealer Sentiment Index
CADSI
Press Releases
8 min read
Cox Automotive’s Car Buyer Journey Study Shows Satisfaction With Car Buying Improved in 2023 After Two Years of Declines
01/31/2024
ATLANTA, Jan. 31, 2024 – Cox Automotive’s annual Car Buyer Journey (CBJ) Study reveals that satisfaction with the vehicle shopping and buying experience improved in 2023 after declining in both 2021 and 2022. This is good news for automobile dealers, who will gather in Las Vegas starting Thursday, February 1, for the National Automobile Dealers Association’s annual convention. Cox Automotive will be the largest exhibitor at NADA…
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Car Buyer Journey
Press Releases
8 min read
Cox Automotive’s Forecast: 2024 – A Return to Normalcy in the U.S. Auto Market
01/03/2024
ATLANTA, Jan. 3, 2024 – For the U.S. auto market, the word that will likely sum up 2024 is “normalcy,” according to Cox Automotive’s Forecast: 2024. Powered by the best data and keenest insights, Cox Automotive developed five themes that offer a collective vision and valuable perspective on the road ahead for the U.S. auto industry. Running throughout the five themes is a welcome return to…
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sales forecast
Press Releases
7 min read
U.S. Auto Dealer Sentiment Tumbles in Q4, as Continued Concerns Over Interest Rates and the Economy Cloud Future Prospects
12/07/2023
ATLANTA, Dec. 7, 2023 – The Cox Automotive Dealer Sentiment Index (CADSI) reveals a significant decrease in U.S. auto dealer sentiment in Q4 2023 compared to Q3. This decline is attributed to the ongoing adverse effects of high interest rates and a weakening economy on the automotive market. The latest survey illuminates several areas where dealer sentiment has dipped to all-time lows after showing relative stability…
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Cox Automotive Dealer Sentiment Index
CADSI
Press Releases
8 min read
Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops as Costs and Visit Frequency Increase
12/05/2023
ATLANTA, Dec. 5, 2023 – New research released by Cox Automotive today on the U.S. vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. In the latest report – Under the Hood: Opportunities and Challenges in the Service Industry – franchised dealerships are shown to retain their position as the industry’s top service provider but have lost ground to service…
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Service
Service Industry Study
Press Releases
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Press Releases
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3 min read
Fleet Services by Cox Automotive Joins Forces with U.S. Army’s PaYS Program to Secure Career Opportunities for Servicemembers
03/14/2024
ATLANTA and INDIANAPOLIS, March 14, 2024 – Fleet Services by Cox Automotive announced its commitment to the U.S. Army’s Partnership for Your Success (PaYS) Program, helping soldiers prepare for a career after the Army. The two organizations signed an official partnership agreement during a ceremony on Monday at Fleet Services by Cox Automotive in Indianapolis. “We commend Fleet Services by Cox Automotive for their commitment to…
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fleet services
Press Releases
8 min read
U.S. Auto Dealer Sentiment Improves in Q1, but Current Market View Remains Weak as Profit Pressures Replace Inventory Woes
03/13/2024
ATLANTA, March 13, 2024 – The Cox Automotive Dealer Sentiment Index (CADSI) shows that current market sentiment improved slightly in the first quarter compared to the fourth quarter of 2023, increasing from 40 to 42, but remains well below the 50 threshold, indicating most dealers see the current market as weak. The survey’s current market index is largely driven by profitability, customer traffic and costs. Of…
Read Article
Cox Automotive Dealer Sentiment Index
CADSI
Press Releases
3 min read
DealShield® Crosses Major Milestone Fueled by Ongoing Dealer Demand and Satisfaction
03/12/2024
ATLANTA – March 12, 2024 – DealShield®, the wholesale industry’s best purchase protection solution, has surpassed a major milestone: $80 billion in vehicle value guaranteed since launching nationally 10 years ago. That’s more than 4.5 million vehicles dealers have purchased with the utmost peace of mind—and it’s no wonder why. With its truly hassle-free return experience, the DS360 Return Guarantee enables subscribing dealers to return vehicles that don’t meet…
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Press Releases
3 min read
Cox Automotive Forecast: New-Vehicle Sales Pick Up in February After Slow Start to 2024
02/23/2024
Updated, March 4, 2024 – As forecast by the Cox Automotive team, new-vehicle sales in the U.S. picked up in February, as warmer weather and increasing consumer sentiment as measured by Morning Consult combined to help sales improve notably from the January slowdown. Total new-vehicle sales in February are now estimated at 1.25 million, above our forecast of 1.22 million units and up 9.6% year over year.…
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new-vehicle sales
sales forecast
SAAR
Press Releases
4 min read
FleetNet America by Cox Automotive is Changing the Game for Fleets Everywhere
02/22/2024
ATLANTA, Feb. 22, 2024 – One year after joining Cox Automotive, FleetNet America will share how it’s evolving the maintenance experience for fleets at this year’s Technology & Maintenance Council Meeting in New Orleans from March 4-7, 2024. FleetNet is proud to offer the nation’s largest network of vetted service providers and industry-leading 24/7/365 customer service. Driven to connect every vehicle with every service, the company…
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Press Releases
4 min read
Fleet Services by Cox Automotive Moves the Fleet Industry Forward
02/19/2024
ATLANTA, Feb. 19, 2024 – Fleet Services by Cox Automotive is ready to showcase its leadership and expanded reach of on-site mobile service, emergency mobile service, shop and trailer sales across the nation at this year’s Technology & Maintenance Council Meeting in New Orleans from March 4-7. In 2024, the company is better equipped than ever to connect clients with the right technician, with the right…
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Press Releases
4 min read
Cox Automotive Presents 2024 Leader in Sustainability Award to Grubbs Family of Dealerships
02/05/2024
ATLANTA, Feb. 5, 2024 – Cox Automotive presented its annual Leader in Sustainability Award to Grubbs Family of Dealerships, a fourth-generation dealership group that has been family-owned and operated since 1948 with six locations in Grapevine, Houston and San Antonio, Texas, and one location in Tulsa, Okla. Grubbs dealerships carry a lineup of four brands – Acura, Infiniti, Polestar and Volvo. The Cox Automotive Leader in…
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Press Releases
4 min read
Cox Automotive Presents 19th Barbara Cox Woman of the Year Award and $10,000 Barbara Cox Scholarship
02/05/2024
ATLANTA, Feb. 5, 2024 – Cox Automotive presented its annual Barbara Cox Woman of the Year Award to Tina Miller, senior vice president and chief financial officer, at Lithia and Driveway, headquartered in Medford, Ore., one of the largest global automotive retailers with more than 300 locations across North America and the United Kingdom. Named after Barbara Cox, the late co-owner of Cox Enterprises and daughter…
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Press Releases
4 min read
Cox Automotive Dealertrack Adds Synthetic ID Fraud Alert as Part of Compliance Solution
02/02/2024
ATLANTA, Feb. 2, 2024 — Cox Automotive announces the enhancement of the Dealertrack Compliance solution through the addition of a new Synthetic ID fraud indicator, which will help protect dealers against fraudulent transactions earlier in the F&I process. The new Synthetic ID Fraud Alert integrates with trusted technology from Equifax, using patent-pending machine-learning algorithms, coupled with proprietary data sources, to detect synthetic identity behaviors, offering additional peace…
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Press Releases
2 min read
Cox Automotive’s VinSolutions and FordDirect Join Forces To Better Serve Ford Dealers and Lincoln Retailers
02/02/2024
ATLANTA, Feb. 2, 2024 – Cox Automotive’s VinSolutions has become a data integration partner in FordDirect’s CRM Choice program. Ford Dealers and Lincoln Retailers will be able to gain access to FordDirect data directly within VinSolutions CRM to maximize sales and optimize leads. The integrations will include key elements, such as inventory, incentives, and private offers. Cox Automotive will showcase VinSolutions CRM at the 2024 NADA Show…
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Press Releases
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