Q1 2026 Cox Automotive Dealer Sentiment Index: Spring Optimism Returns as Dealers Look Ahead Despite Ongoing Market Challenges
ATLANTA, March 3, 2026 – The Q1 2026 Cox Automotive Dealer Sentiment Index (CADSI) shows a seasonal rebound in dealer optimism, driven by improved expectations for the spring selling season. While current market conditions remain below historical norms, sentiment for…
Chinese Auto Brands: What U.S. Consumers and Dealers Think
New research by Cox Automotive on Chinese automakers shows a polarized U.S. market, limited brand awareness, and a wide gap between consumer curiosity and dealer readiness — highlighting why low prices alone may not be enough for Chinese brands to…
Kelley Blue Book Revamps Brand Watch; Toyota and Lexus Top the Leaderboard in 2025 New-Vehicle Consideration
Kelley Blue Book has relaunched its Brand Watch study as a twice-annual recap, offering a clearer view of brand and model consideration across the non-luxury, luxury and electrified segments. Kelley Blue Book’s Brand Watch, a long-running shopper-perception study, captures brand…
Cox Automotive Car Buyer Journey Study Finds Efficiency, Digital Tools and AI Drive Record Satisfaction
ATLANTA, Jan. 13, 2026 – The 16th annual Car Buyer Journey (CBJ) Study, released today by Cox Automotive, the world’s largest automotive services provider, reveals that new technology and a seamless omnichannel retail approach adopted by many dealers are improving…
Q4 2025 Cox Automotive Dealer Sentiment Index: Dealer Caution Deepens as Market Sentiment Falls; EV Outlook and Profits Weaken While New-Vehicle Inventory Grows
ATLANTA, Dec. 3, 2025 – The Q4 Cox Automotive Dealer Sentiment Index (CADSI) reveals a significant decline in dealer confidence as economic and market challenges persist. Market sentiment for both current and future conditions fell below the positive threshold in…
New Cox Automotive Study Finds Dealerships Have Lost 12% of Service Visits to Competition Since 2018
ATLANTA – Nov. 11, 2025 — A new study from Cox Automotive shows a crisis in dealer service retention. Despite a rise in overall number of service visits, U.S. dealerships are losing customers to independent competitors at a steady rate.…
Automotive Dealers Are Ready for AI to Deliver Outcomes and Skip the Hype, According to New Cox Automotive Study
ATLANTA, Oct. 28, 2025 — Cox Automotive today released a groundbreaking study on the readiness of automotive dealerships to employ AI in their business operations and extract ROI from it. Cox Automotive’s AI Readiness in Auto Retail Study uncovered a…