The Evolving Consumer

Based on the 2024 Cox Automotive Evolving Consumer Research Study, this ebook offers research-backed perspectives into five trends that will impact automotive retail over the next 10 years, including: 

• The impact of artificial intelligence and automation  
• A shift in how shoppers define affordability  
• An increased interest in omnichannel buying  
• A growing concern for privacy and protection 
• Continued consideration for corporate social responsibility  

Download now to learn more about these five trends—and ways automotive retailers can meet the needs of tomorrow’s car buyer’s today.