Customer Handling Can Make or Break a Deal – Lynn’s Story

Car buyer Lynn V. tells us a dealership can quickly lose her as a customer by not communicating with her the way she wants.

Additional Resources:

• The Dealership Experience: Customer Handling Can Make or Break a Deal – Dave’s Story
• The Dealership Experience: Car Buyers Value Transparency
• The Dealership Experience: Shoppers Are Informed But Still Rely on Salespeople for Information