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Get Insights. Get Inspired. Get new perspectives at the first-ever Cox Automotive Fall Expo on September 27 - 30 2021.

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The Dealership Experience:

Customer Handling Can Make or Break a Deal – Dave’s Story

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Car buyer Dave G. talks to us about how a dealership that doesn’t value his time, won’t be transparent in pricing negotiations, and hands him off to other associates throughout the process will lose him as a customer. In contrast, Dave tells us about how another dealer got the experience exactly right!

 

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