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Featured Insights 2018 Used Car Market Report & Outlook Highlights The 2018 Cox Automotive Used Car Market Report & Outlook is packed with salient data, smart insights and keen observations about the… Read Article

7 min read

Featured Insights Risks and Rewards of Off-Lease Vehicles Flooding the Market Higher interest rates, tighter credit standards and a record number of off-lease vehicles are creating a fiercely competitive used car market for… Read Article

10 min read

Featured Insights Manheim Used Vehicle Value Index Wholesale Prices See Minor Statistical Decline in March Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) decreased 0.15%… Read Article

1 hour read

Featured Insights 2018 Used Car Market Report & Outlook Welcome to the 2018 Cox Automotive Used Car Market Report & Outlook. What used to be the Manheim Used Car Market Report… Read Article

5 min read

Featured Insights Cox Automotive Industry Update Report: March 2018 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article

8 min read

Sales 2018 Emotional Connections Study It’s no surprise that buying or leasing a vehicle is an emotional experience for consumers, but the Cox Automotive 2018 Emotional Connections… Read Article

5 min read

Sales The Future Is Here: Connected Retail By Mike Burgiss, Vice President of Digital Retailing – Cox Automotive Almost everyone in the automotive retail market – and even some… Read Article

5 min read

Featured Insights Cox Automotive Industry Update Report: February 2018 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article

5 min read

Operations 2018 Used Car Market Report & Outlook Highlights The 2018 Cox Automotive Used Car Market Report & Outlook is packed with salient data, smart insights and keen observations about the… Read Article

7 min read

Operations Risks and Rewards of Off-Lease Vehicles Flooding the Market Higher interest rates, tighter credit standards and a record number of off-lease vehicles are creating a fiercely competitive used car market for… Read Article

10 min read

Operations Manheim Used Vehicle Value Index Wholesale Prices See Minor Statistical Decline in March Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) decreased 0.15%… Read Article

1 hour read

Operations 2018 Used Car Market Report & Outlook Welcome to the 2018 Cox Automotive Used Car Market Report & Outlook. What used to be the Manheim Used Car Market Report… Read Article

5 min read

Operations Cox Automotive Industry Update Report: March 2018 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article

5 min read

Operations Cox Automotive Industry Update Report: February 2018 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article

5 min read

Operations 5 Steps to Buying the Perfect Dealership Software By Chase Abbott, Vice President, Sales – VinSolutions and Dealertrack F&I Dealers know a thing or two about big, complex decisions. As… Read Article

5 min read

Operations Cox Automotive Industry Update Report: January 2018 A monthly report leveraging Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit… Read Article

8 min read

Inventory Independent Dealer Chooses the Right Floor Plan Partner to Grow & Prosper Case studies from NextGear Capital are designed to illustrate how various types of auto dealerships across the country are using lending products,… Read Article

6 min read

Inventory A Faster, Simpler Trade-In Process Dealers understand just how excited customers can be when shopping for a new vehicle. The joy on their faces is evident when… Read Article

4 min read

Inventory Three Floor Plan Finance Formulas Every Dealer Should Know Owning and operating a profitable dealership with efficient cash flow all comes down to balancing that cash flow with current inventory. Knowing… Read Article

4 min read

Inventory The Top 5 Floor Planning Mistakes Dealers Make Floor planning is a basic process: Open a line of credit, purchase inventory with that credit, sell inventory and pay back the… Read Article

4 min read

Inventory Manheim Used Vehicle Value Index Report – December 2016 Wholesale prices increase in December. Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased by 0.2% in December.… Read Article

3 min read

Inventory Manheim Used Vehicle Value Index Report – November 2016 Wholesale prices fall again in November. Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) declined 1% in November. … Read Article

10 min read

Inventory Turn to Earn: Speeding the Wholesale-to-Retail Process to Grow Profitability Since 2009, the gap between list price and transaction price has steadily declined. To overcome this profit margin compression, dealers must increase… Read Article

4 min read

Inventory Manheim Used Vehicle Value Index Report – October 2016 Wholesale Prices Fall in October Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) declined 0.7% in October. Non-seasonally… Read Article

8 min read

Marketing 2018 Car Buyer Journey Study The 2018 Car Buyer Journey Study explores how consumers complete the entire vehicle purchase process by exploring when, where and how consumers decide to… Read Article

5 min read

Marketing 2016 Autotrader CPO Study Certified Pre-Owned (CPO) sales are on the rise and the pace is projected to increase. Of the 22.7 million consumers in the… Read Article

2 min read

Marketing Influence of Online Shopping Car buyers spend most of their shopping time online and are using a variety of devices to shop, including desktop and laptop… Read Article

2 min read

Marketing Affordability Daily expenses continue to grow at a faster pace than wages and income, leaving consumers with less money to spend on their… Read Article

3 min read

Marketing Understanding the Balancing Act of an Effective Digital Advertising Strategy All digital advertising can be broken down into two groups: demand capitalization and demand generation. Paid search and retargeting are demand capitalization:… Read Article

2 min read

Marketing How the Best Dealers Stay Top-of-Mind Customer retention is every dealership’s goal, but few have mastered a practical way to accomplish it. And that’s for a variety of… Read Article

4 min read

Marketing Three Key Yahoo! Takeaways for Automotive Retail Believe it or not, I still have a Yahoo! email account. I no longer use it for much more than the “secondary”… Read Article

3 min read

Marketing Transparency – Measuring the Value of Your Marketing Investment To help provide dealers with the definitive connection between the unknown online shopper and the offline transaction, we set out to conduct… Read Article

8 min read

Sales 2018 Emotional Connections Study It’s no surprise that buying or leasing a vehicle is an emotional experience for consumers, but the Cox Automotive 2018 Emotional Connections… Read Article

5 min read

Sales The Future Is Here: Connected Retail By Mike Burgiss, Vice President of Digital Retailing – Cox Automotive Almost everyone in the automotive retail market – and even some… Read Article

12 min read

Sales Driving the Digital Deal Growing consumer preference for online shopping options creates a competitive opportunity for dealers. By implementing digital retailing strategies, dealers can: Align with… Read Article

8 min read

Sales 4 Truths of “Connected” Retail The Cox Automotive Future of Digital Retail Study survey of 2,550 in-market shoppers reveals that most consumers prefer to purchase from a… Read Article

2 min read

Sales Certified Pre-Owned (CPO) CPO (Certified Pre-Owned) sales will continue to grow as increasing consumer demand is met with new supply from off-lease volumes. Shoppers see… Read Article

2 min read

Sales Digital Retailing The Cox Automotive Future of Digital Retail Study survey of 2,550 in-market shoppers reveals consumer demand for a convenient, consultative sales process… Read Article

4 min read

Sales Tune-Up Your Test Drives to Speed Sales According to the Cox Automotive 2017 Car Buyer Journey Study, only 32% of consumers know the exact vehicle they want when they… Read Article

2 min read

Sales How Best-in-Class Dealers Are Making More Customer Connections The CRM is a relatively recent addition to the automotive dealership, but it’s already revolutionized the way dealers connect with their customers.… Read Article

2 min read

Service Service When it comes to maintenance and repair services, dealerships are leaving money on the table. Despite being known for their knowledgeable and… Read Article

10 min read

Service Maintenance & Repair Study According to a new study, dealerships are leaving money on the table when it comes to maintenance and repair services. In fact,… Read Article

Videos

9:18 min watch

Featured Insights Used-Vehicle Prices Contrary to analyst predictions that used-vehicle prices were going to plummet, we have seen a more-than-normal increase in used prices. In this video,…

4:52 min watch

Featured Insights Millennials As Millennials age into the largest car-buying cohort, dealers need to understand the shopping and buying preferences of this generation to more…

3:01 min watch

Featured Insights Fixed Ops When it comes to maintenance and repair services, dealers are leaving money on the table. In this video, Isabelle Helms, Vice President…

5:26 min watch

Featured Insights Consumer Credit As we look at the record level of auto sales in 2015 and 2016, there is no question that the market would…

3:45 min watch

Featured Insights Shifting Consumer Preferences Did the crossover kill the mid-size car? There is no question that consumer vehicle preferences are shifting, and in this video, Jonathan…

4:12 min watch

Featured Insights Digital Retailing According to the 2017 Cox Automotive Digital Retailing Study, nearly all consumers (98%) want the ability to do at least some piece…

4:19 min watch

Featured Insights Affordability The average U.S. household owns 1.9 cars, but how much are they really spending on the actual vehicle? In this video, Jonathan…

4:48 min watch

Featured Insights Autonomous Vehicles What will happen with autonomous cars, when will it happen and how will it impact the auto industry? It's no surprise that…

Welcome to the Learning Center

Sales

2018 Emotional Connections Study

Service

Maintenance & Repair Study

Inventory

Three Floor Plan Finance Formulas Every Dealer Should Know

Marketing

2018 Car Buyer Journey Study

Operations

Dealership Staffing Study

Operations

2018 Used Car Market Report & Outlook

Our Categories

Videos