Learning Center | Cox Automotive

This is the Way Forward: Digital Retailing Insights to Drive Success in 2021. 02/02/2021 We all know that 2020 created huge shifts in consumer habits and behaviors – from the way we shop, work, eat and even how our kids learn. Our world has become much more digital and companies have embraced contactless business models almost overnight. Of course, this shift to digital has had a profound impact on the automotive industry. Consumers are making it clear that digital retailing… Read Article

Marketing

All Operations Inventory Marketing Sales Service Market Insights

Wholesale Prices Continue Decline in First Half of July 07/19/2021 Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) decreased 1.7% in the first 15 days of July compared to the month of June. This brought the Manheim Used Vehicle Value Index to 196.9, a 24.7% increase from July 2020. Manheim Market Report (MMR) prices declined in each of the last two weeks for the largest weekly declines since the fall of 2020.… Read Article

Manheim Vehicle Value Index MUVVI Market Insights Data Point

The New Car Inventory Derby of 2021 06/28/2021 Every spring I look forward to the first weekend in May to watch The Kentucky Derby. In this year’s race, Bob Baffert set a record by winning his 7th trophy with the horse Medina Spirit who beat Mandaloun by a ¼ length. It was the closest finish at the Derby since 2005. The official outcome of the race is still under review, as Baffert was accused… Read Article

Sales

The Right Staffing Strategy, Today and Tomorrow 06/21/2021 Attracting and retaining employees has been a long-standing challenge for automotive dealerships, and it is especially now as we find ourselves in the midst of a tighter than the normal labor market. As the competition for talent continues to heat up, dealers find themselves often competing with employers in other industries in addition to other dealerships. This situation can be extremely frustrating since the stakes are high when… Read Article

Dealership Staffing Study Market Insights Commentary & Voices

Surge in Wholesale Prices Slowing 06/17/2021 Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 0.29% in the first 15 days of June compared to the month of May. This brought the mid-month Manheim Used Vehicle Value Index to 203.6, a 36.4% increase from June 2020. Click image to enlarge. Manheim Market Report (MMR) prices continued to increase but at a decelerating pace in the first two weeks… Read Article

Manheim Vehicle Value Index MUVVI Market Insights Data Point

Become More Profitable & Efficient with Insight from Today’s Top Performing Dealerships 06/15/2021 In every industry, there are top performers who separate themselves from the pack by achieving results that go above and beyond what others manage to accomplish. But, they also separate themselves through their daily actions, by differences in the way they approach operations. These discerning dealers are thriving — and they’re sharing the secrets of their success. See full image As a general rule, top performers… Read Article

Operations

Turning the Lessons of COVID-19 into Competitive Advantages 02/18/2021 The COVID-19 pandemic turned 2020 into one of the most difficult years in a century, uprooting lives all over the world. Last March, many people in the U.S. had to quickly adapt to what is now commonly referred to as the “new normal.” The pandemic also significantly altered the U.S. automotive industry, particularly in three ways: 1) THE DIGITIZATION OF RETAIL2) THE RISE OF TOUCHLESS SERVICE3)… Read Article

Digital Retailing Digitization of End-to-End Retailing touchless service Market Insights

As the Car-Buying Process Moves Online, Satisfaction Jumps to an All-Time High 02/01/2021 We all know that 2020 created huge shifts in consumer habits and behaviors – from the way we shop, work, eat and even how our kids learn. Our world has become much more digital and companies have embraced contactless business models almost overnight. Of course, this shift to digital has had a profound impact on the automotive industry. During the Cox Automotive Experience, I presented key… Read Article

Digital Retailing Complete Retail Digitization of End-to-End Retailing Market Insights Commentary & Voices

Six Predictions for the 2021 Automotive Market 01/08/2021 Predicting the future has long been a hazardous business, as crystal balls are more often anything but crystal clear. Indeed, consider any forecast offered in January 2020: An economy-crashing pandemic was not in the cards. Still, as we face a new year, the Research & Market Intelligence team at Cox Automotive has given thought to what lies ahead. Grounded by consumer and dealer research collected in… Read Article

Market Insights Commentary & Voices

COVID-19 RECOVERY: SPEED BUMP OR ACCELERANT FOR THE EV MARKET? 09/22/2020 TAILWINDS, HEADWINDS AND WHIRLWINDS Still raging its way around the world, COVID-19 delivered an unprecedented sucker punch to the automotive industry. And while there’s universal agreement the industry will recover, it will look very different when it emerges. Part of that conversation will be how we do business (virtually); the other part will be whether our appetite for Electric Vehicles (EV) will be kicked farther down… Read Article

Electric Vehicles Mobility Market Insights

Lane Change with Dale Pollak & Jonathan Smoke. Navigating What’s Next. 07/29/2020 Cox Automotive Executive Vice President and vAuto Founder Dale Pollak and Chief Economist Jonathan Smoke, along with special guests discuss on the latest market insights and essential steps your dealership needs to take now to prepare for the headwinds likely ahead. Download slides Read Article

Inventory Smoke on Cars Data Point Economy & Trends

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