Learning Center | Cox Automotive

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Working Deals in a Digital World September 14, 2018 Dealerships have arrived at a moment of unprecedented opportunity, where it’s now possible to drive increased efficiency, profitability — and even customer loyalty — at the same time. More and more, car shoppers are ready to start — and even make — deals online. Thanks to a convergence of high consumer expectations, rapidly evolving technologies and a greater understanding of online behaviors, the stage has been… Read Article

Digital Retailing Dealership Experience Customer Handling Marketing Sales

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2018 Emotional Connections Study March 7, 2018 It’s no surprise that buying or leasing a vehicle is an emotional experience for consumers, but the Cox Automotive 2018 Emotional Connections Study reveals the specific emotions and pain points consumers undergo through all phases of the vehicle purchase process. Armed with insight into these varying emotions, dealers have an opportunity to reduce negative emotions and enhance positive portions of the experience. Download this examination of… Read Article

Digital Retailing Dealership Experience Research customer satisfaction Sales

All Operations Inventory Marketing Sales Service Market Insights

Cox Automotive Industry Update Report: November 2018 November 16, 2018 The November 2018 Cox Automotive Industry Update Report shares Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. ECONOMIC INDICATORS Based on preliminary estimates from the University of Michigan, consumer sentiment barely declined in November despite stock market volatility and the contentious midterm elections. The consumer sentiment index… Read Article

Market Reports Market Insights Economy & Trends

Cox Automotive Industry Update Report: October 2018 October 17, 2018 The October 2018 Cox Automotive Industry Update Report shares Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. ECONOMIC INDICATORS Several states from Florida to Virginia experienced devastation from Hurricane Michael. However, the nature of this fast-moving storm did not produce the kind of vehicle damage we saw… Read Article

Market Reports Market Insights Economy & Trends

Cox Automotive Industry Update Report: September 2018 September 19, 2018 The September 2018 Cox Automotive Industry Update Report shares Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. ECONOMIC INDICATORS Areas impacted by Hurricane Florence have lower vehicle density than the areas around Houston and Florida that were impacted by hurricanes last year. Likewise, preparations were better and… Read Article

Market Reports Market Insights Economy & Trends

Manheim Used Vehicle Value Index – August 2018 September 10, 2018 Used Vehicle Values Set New Record for Second Straight Month Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 2.01 percent month-over-month in August. This brought the Manheim Used Vehicle Value Index to 139.7, which was a 6.4 percent increase from a year ago and the highest level for the series over its more than 20-year history. Looking at trends in weekly… Read Article

Wholesale Manheim Vehicle Value Index Used Car Market Insights Inventory Economy & Trends

Consumers Are Getting Spooked by Auto Tariff Talk September 4, 2018 Consumers are following several trends/current events that negatively impact their purchasing power, including rising gas prices, rising interest rates, and new proposed tariffs on imported vehicles and parts. Of those three, gas prices garner the most attention (87 percent), interest rates second (81 percent), but auto tariffs register a strong 71 percent. Consumers aren’t just following the news about these topics. They are concerned about them.… Read Article

Market Insights Smoke on Cars

Cox Automotive Industry Update Report: August 2018 August 15, 2018 The 2018 Cox Automotive Industry Update Report shares Cox Automotive’s multifaceted insight into the automotive marketplace to provide an overview of economic indicators, supply, demand, credit and other vital topics and trends affecting the industry. Download the August 2018 Cox Automotive Industry Update Report to learn more. Read Article

Market Reports Market Insights Economy & Trends

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8 Key Market Trends Through July 2018 August 10, 2018 Earlier in the year, we introduced the 8 key market trends that would have the greatest impact on how the automotive industry performs in 2018. We are taking a look at those trends again to see what has changed, what is the same and where we netted out with our predictions through July. For more information, check out the 2018 Cox Automotive Used Car Market Report… Read Article

Market Insights Economy & Trends

Manheim Used Vehicle Value Index – July 2018 August 7, 2018 Used Vehicle Values Increase to New Record Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 1.51% month-over-month in July. This brought the Manheim Used Vehicle Value Index to 136.9, which was a 5.1% increase from a year ago and the highest level ever for the series. Looking at trends in weekly Manheim Market Report (MMR) prices, the abnormal summer bounce that… Read Article

Wholesale Manheim Vehicle Value Index Used Car Inventory Market Insights Economy & Trends

Trump Administration Fuel Economy Proposal Revealed Today August 2, 2018 As widely expected, today in Washington D.C the Trump Administration and the EPA put forth a proposal to roll-back Obama-era fuel economy and emission standards for automobiles. The White House proposal essentially freezes fuel economy standards at 2020 levels and eliminates the stretch targets for fleet-average fuel economy in the U.S. to reach near 50 mpg by 2025. In a statement, the EPA noted, “Our proposal… Read Article

Market Insights Commentary & Voices

A dubious doomsday scenario: Subprime autos won’t trigger crisis July 20, 2018 This article was originally published in The Hill on July 20, 2018: https://thehill.com/blogs/pundits-blog/economy-budget/342969-a-dubious-doomsday-scenario-subprime-auto-lending-wont A persistent automotive doomsday thesis that continues to have favor with some in the media and on Wall Street is that subprime auto loans are booming and creating the next great financial crisis. Don’t believe it. As an economist who covered housing during the mother of all bubbles and subsequent financial crisis, I… Read Article

Market Insights Smoke on Cars