Cox Automotive Inc.
8 min read
U.S. Automobile Dealer Sentiment Stumbles in Q3 as Political Climate Heats Up 09/06/2024 ATLANTA, Sept. 6, 2024 – The Q3 2024 Cox Automotive Dealer Sentiment Index (CADSI) shows automobile dealers in the U.S. continue to view the market as weak. The overall Q3 market sentiment index dropped to a score of 40, down from 42 in Q2 and 45 from a year ago, signaling a weakened market sentiment. “For more than two years now, after reaching peak profits in… Read Article
Cox Automotive Dealer Sentiment Index CADSI Press Releases
9 min read
U.S. Automobile Dealer Sentiment Index: As Market Uncertainty Grows, Dealers Remain Pessimistic and Cautious 06/10/2024 ATLANTA, June 10, 2024 – The latest Cox Automotive Dealer Sentiment Index (CADSI) remained stable from Q1 to Q2 2024 despite dealer uncertainty in the market and economy. The Q2 current market index score of 42 indicates most U.S. auto dealers see the market as weak. One year ago, the index was 45, also below the 50 threshold. The last time current market sentiment was above… Read Article
Cox Automotive Dealer Sentiment Index CADSI Press Releases
7 min read
Cox Automotive 2024 Path to EV Adoption Study Suggests Electric Vehicle Consideration Will Surge in Second Half of Decade 05/14/2024 ATLANTA, May 14, 2024 – A second, significant wave of shoppers ready to consider buying an electric vehicle (EV) is poised to begin entering the market in the second half of the decade, according to the latest findings from the 2024 Path to EV Adoption Study by Cox Automotive. The findings indicate that nearly half of all vehicle shoppers in market today are not even considering… Read Article
Electric Vehicles EVs EV Press Releases
1 min read
WATCH NOW: Insights to Take you to the Next Level for a Healthier World and Stronger Bottom Line 04/22/2024 While it is necessary for dealerships to realize short term benefits from their sustainability efforts, environmental sustainability will increasingly play a significant role in the long-term profitability of dealerships. Being intentional and organized around sustainability is necessary to maximize the benefits. Also, local community engagement is a key enabler of long-term success of dealership environmental sustainability efforts.  Learn more about brands featured in the video: Do… Read Article
Speaker Sessions
1 min read
WATCH NOW: Understanding the Differences in Your AI Options for Auto Retail 04/15/2024 “Artificial intelligence is everywhere. And that is a good thing for our industry! Recent advances in technology have the potential to be gamechangers for dealerships. But all AI is not created equal. Watch this video to learn how to make sense of all the buzz, including what to expect from this technology and key questions to ask as you evaluate tools.  Learn more about brands featured… Read Article
Speaker Sessions
All Back Office Inventory Marketing Sales Fixed Ops Market Insights Speaker Sessions
Back Office
5 min read
Become More Profitable & Efficient with Insight from Today’s Top Performing Dealerships 06/15/2021 In every industry, there are top performers who separate themselves from the pack by achieving results that go above and beyond what others manage to accomplish. But, they also separate themselves through their daily actions, by differences in the way they approach operations. These discerning dealers are thriving — and they’re sharing the secrets of their success. See full image As a general rule, top performers… Read Article
Back Office
6 min read
Telematics Take the Headache – and Cost – Out of Your Loaner Fleet 01/23/2020 A loaner fleet can involve significant costs – and a lot of moving parts.  It’s not easy to track and recoup expenses associated with their loaner vehicles, keep tabs on mileage or servicing, or just stay up to speed on what is going on with the fleet at any given moment. That’s where telematics can make all the difference. A fleet manager’s best friend, telematics help… Read Article
Mobility vehicle subscription loaner fleet telematics Back Office
15 min read
Ready or Not, Mobility Is Transforming the Automotive Industry 07/29/2019 EMBRACING THE CHANGE:  If You Don’t, Someone Else Will History has proven if a better system comes along and it’s viable, people will use it. It’s entirely plausible that taxicab companies considered that there could be a better way to dispatch their vehicles. But their missed opportunity opened the door for a third-party – Silicon Valley-funded Uber – who revolutionized the ride-hailing industry away from taxicab… Read Article
Mobility vehicle subscription Back Office Sales
5 min read
Consumer Attitudes Toward Car Ownership Are Changing 05/28/2019 Take a snapshot of the road today – before you know it, it will look completely different. Today the traditional model of mobility (that is, individual car ownership, taxis and public transportation) reigns supreme. Most miles driven today are by owner-operated vehicles, and nearly everyone (83%) is using a personally owned vehicle on a weekly basis.1 But alternative transportation options are starting to chip away at… Read Article
Mobility vehicle subscription Back Office Sales
7 min read
Shift from Ownership to Access Is Shaping the Future of Automotive 02/05/2019 Awareness and usage of ride-hailing, car-sharing, and vehicle subscription services are growing, with nearly 4 in 10 consumers agreeing that transportation is necessary, but owning a vehicle is not. Collectively termed “mobility,” these disruptions to automotive retail are predicted to have a significant impact on consumer vehicle sales over the next five years.1 Dealers and OEMs must prepare for this change. Consumers increasingly feel that owning a vehicle… Read Article
Mobility vehicle subscription Back Office Sales
5 min read
CRM Strategies to Drive Dealership Success in 2019 12/14/2018 As dealerships face increasing competition amid shrinking margins, a strong CRM strategy should be the cornerstone of every dealership. Most dealerships, though, are still struggling to optimize their system. Many dealerships have invested in a new CRM but aren’t seeing a return on their investment. Some have fallen behind on updating the CRM and haven’t been able to motivate their teams. Others find their sales figures… Read Article
CRM Staffing Back Office
10 min read
Drive Dealership Profitability & Growth by Speeding the Process from Auction to the Lot 10/02/2018 Infusing speed and efficiency into the wholesale-to-retail process — from inventory identification, acquisition and floor-planning to inspection, transportation and merchandising — is not only a way to increase inventory turn, but it's also a particularly effective and increasingly necessary way that progressive dealerships can help overcome margin compression. As used retail gross margin has steadily declined from 13.7% in 2011 to 11.7% in 2017 (exacerbated by… Read Article
Floor Plan Acquisition Wholesale Reconditioning Logistics Back Office Inventory
4 min read
Is It Time to Reevaluate Your Dealership’s CRM? 08/20/2018 As the saying goes, we all strive to “work smarter, not harder.” That’s undoubtedly why your dealership invested in its current CRM: to get a tool for improving workflow, increasing efficiency and boosting ROI. What happens when your salespeople have had time to get to know your CRM, but the improvements aren’t materializing or are less dramatic than you’d hoped? Assuming your staff is using the… Read Article
CRM sales process Sales Back Office
3 min read
Want to Improve Employee Retention and Satisfaction? Everyday Tools and Technology Can Help 08/07/2018 Happy employees make for successful dealerships. It’s hard to disagree with that statement, right? Everyone wants employees to enjoy their work, be motivated to succeed, and to relish the idea of coming to work every day. But we all know that it’s not so simple. Boosting morale – and maintaining it – is a complex mesh of salary, opportunity, culture, and the day-to-day requirements of work.… Read Article
CRM Fixed Ops DMS F&I Staffing Back Office
4 min read
A Way to Increase Profitability That Many Dealerships Overlook 08/06/2018 We all know that margins are shrinking for dealerships and that it’s a trend that is likely to continue. With that in mind, it’s important to look for ways to preserve your dealership’s profits. Where should you start? The smart money’s on employee retention. Let’s take a look at some numbers from the Cox Automotive Dealership Staffing Study to understand why this is so important: The average dealership… Read Article
CRM Staffing Back Office

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