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Dealer service department solutions that drive loyalty and revenue

Online and mobile scheduling, service drive advisor check-in via tablet, text or email alerts, and more, create the exceptional experience today’s consumers expect. Xtime also helps dealers increase revenue with factory- and dealer-recommended upsells, deferred service capture and marketing features to boost profits with advanced shop controls.

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Increased service retention for OEMs and their dealerships

Addressing the client’s needs around value, convenience and trust, the Xtime Retention System integrates all client touchpoints into a unified system for both consumers and service personnel, resulting in increased service retention for OEMs and their dealerships.

8K+ DEALERS1
44M SERVICE APPOINTMENTS ANNUALLY2
6.6% INCREASED SERVICE RETENTION3

A fresh focus on fixed ops is paying off

Vehicle sales are now contributing less to dealership profit and fixed ops is contributing more. Today, fixed ops comprises 49% of dealership gross profit. The 2018 Service Industry Study looks at five key trends that are critical to continuing the positive momentum in fixed ops that dealers have gained over the last three years.

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1Xtime, as of Feb 2017

2Xtime production data, 2016

3Xtime dealers as of Q3' 2016