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Global service experience platform for automotive retailers

Delivering retention solutions for the retail automotive industry.

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Increased service retention for OEMs and their dealerships

Addressing the client’s needs around value, convenience and trust, the Xtime Retention System integrates all client touchpoints into a unified system for both consumers and service personnel, resulting in increased service retention for OEMs and their dealerships.

8K+ DEALERS1
44M SERVICE APPOINTMENTS ANNUALLY2
6.6% INCREASED SERVICE RETENTION3

The dealer's biggest profit center is fixed operations

Fixed Ops account for only 11% of the average dealership's revenue but generate 47% of its gross profit. Yet only one-third of service visits in the U.S. take place at a dealership. By improving the service experience, dealers improve retention, increase revenue and ultimately grow their profitability.

See the study

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1Xtime, as of Feb 2017

2Xtime production data, 2016

3Xtime dealers as of Q3' 2016