Newsroom

The latest news about Cox Automotive and its brands, offering articles, data, images, news, press releases and research.

2017 Car Buyer Journey Study

Check out this year’s compelling new data about: How dealer websites drive dealership visits. Why shoppers didn’t buy from the first dealership th  …
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For educational materials, visit the Cox Automotive Dealer Learning Center.


Our Story

Cox Automotive is a global subsidiary of Cox Enterprises Inc., an Atlanta-based, family-owned company that has been in business 118 years. Our goal is to simplify the trusted exchange of vehicles and maximize value for dealers, manufacturers and car shoppers.


Facts About Cox Automotive

Find out more about Cox Automotive through a company overview, key facts about its brands and a brief timeline of the company’s evolution.

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In the News

Recent articles and social media posts about Cox Automotive.


Articles

Selling Cars the Way People Shop for Them

They expect the sales team in the showroom to continue the conversation started online and to use technology to do it. Skeptical? Don’t be. Consider that according to Cox Automotive’s 2017 Buyer’s Journey, the Internet takes 60 percent of the time spent shopping for a car – and the number of dealerships visited by a  Read More

Digital retailers bring monthly payment offers to the web

Some tech companies are bringing a new layer of precision to online car deals with platforms that offer consumers accurate monthly payments before they come to the store. This is a crucial step forward from the payment-estimate calculators that have become commonplace on many dealer sites, where shoppers can play around with down payments, loan  Read More

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For educational materials, visit the Cox Automotive Dealer Learning Center.


Cox Automotive Presents Barbara Cox Automotive Woman of the Year Award

NEW ORLEANS, Jan. 30, 2017 – Cox Automotive™ presented the 12th annual Barbara Cox Automotive Woman of the Year Award to Linda Silverstein, general manager, remarketing and rental operations, Ford Motor Company. This honor is awarded to women who demonstrate business leadership and community advocacy, as well as a commitment to advancing the automotive industry. Cox  Read More

Cox Automotive Promotes John Kovac to Executive Vice President and Chief Marketing Officer

ATLANTA, Jan. 11, 2017 – Cox Automotive™, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions for the automotive industry, has promoted John Kovac to executive vice president and chief marketing officer. In this role, Kovac oversees all facets of Cox Automotive marketing globally. A 17-year Cox veteran, Kovac will focus on  Read More

Cox Automotive Promotes Rock Anderson Jr. to Executive Vice President

ATLANTA, Jan. 11, 2017 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has promoted Rock Anderson Jr. to executive vice president of people strategies. Under Anderson’s leadership, Cox Automotive’s people strategies team is attracting and nurturing top talent who want to work for a global  Read More

Cox Automotive Presents Karlea Marin of J.P. Morgan Chase with Community Impact Award

  ATLANTA, Nov. 29, 2016 – Cox Automotive presented its Community Impact Award to Karlea Marin of J.P. Morgan Chase at the 2016 National Remarketing Conference on Nov. 17. Presented by Grace Huang, senior vice president of inventory services, Manheim, this award recognizes a remarketing industry leader for his/her outstanding contributions to the community and  Read More

Cox Automotive Chooses Industry Veteran David Pyle To Lead Enterprise Dealer Partnerships

ATLANTA, Nov. 17, 2016 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has named David Pyle senior vice president of enterprise dealer partnerships. In this role, Pyle will oversee the company’s sales division within the client success organization. Pyle will lead a team that is  Read More

Amy Mills Named Senior Vice President, Strategy for Cox Automotive

ATLANTA, Oct. 31, 2016 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has named Amy Mills senior vice president of strategy. In this role, Mills will work in close concert with Cox Automotive’s executive leadership team to identify, execute and sustain strategic initiatives to  Read More

Patriot Subaru of Saco wins Cox Automotive Leader in Sustainability Award

ATLANTA, Oct. 13, 2016 – Cox Automotive presented its Leader in Sustainability Award to Patriot Subaru of Saco, Maine at the 2016 Automotive News Best Dealerships to Work For celebration this week. Presented by Grace Huang, senior vice president of Inventory Services for Manheim North America, this annual award recognizes a dealership for outstanding community  Read More

Cox Automotive Names Marketing Leaders For Retail Solutions And Inventory And Financial Solutions

ATLANTA, Sept. 22, 2016 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, has named Kevin Filan vice president of Retail Solutions Marketing. In this role, Filan will oversee marketing strategy for Cox Automotive’s digital retail solutions brands including Dealertrack, HomeNet Automotive, vAuto, VinSolutions and  Read More

Cox Automotive Names Shane O’Dell President of Financial Solutions

ATLANTA, September 1, 2016 – Cox Automotive, a leading provider of digital marketing, software, financial, wholesale and e-commerce solutions across the automotive industry, today announced that Shane O’Dell has been named President, Financial Solutions. As President, O’Dell will oversee one of the industry’s leading financial companies, NextGear Capital, servicing more than 23,000 dealers across North  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


Digital retailers bring monthly payment offers to the web

Some tech companies are bringing a new layer of precision to online car deals with platforms that offer consumers accurate monthly payments before they come to the store. This is a crucial step forward from the payment-estimate calculators that have become commonplace on many dealer sites, where shoppers can play around with down payments, loan  Read More

What does it mean to be successful with retail customers?

The auto retail environment today is the most competitive it has ever been. The pressure for dealers to add value to the customer experience is immense. According to Stephen Smith, Vice President of Marketing with Cox Automotive, finding the extra value begins with hiring the right people for your showroom in order to have the  Read More

Dealerships must prepare for online F&I

The prospect of U.S. consumers making vehicle purchases completely online without setting foot inside dealerships raises many issues for auto retailers, but especially for finance and insurance managers. Their concern is straightforward. Can they effectively sell the F&I products so vital to most dealerships’ profitability without face-to-face contact? The worry is that price-conscious consumers scrolling  Read More

Future-proofing dealerships

Cox Automotive has signalled that it is open for business in Australia at launch events in Sydney and Melbourne this week in which the the familyowned, US-based automotive services giant gave notice that it intends to help dealers protect themselves from the challenges of disruption to their business model. Cox Automotive Australia emerged from the  Read More

Awards on tap at AR Canada, Women & Automotive

Beyond the educational sessions and networking with peers in the Canadian automotive space, one of the highlights of the Auto Remarketing Canada Conference and the Women & Automotive: Canadian Leadership Forum is our annual awards. It’s the chance to recognize some of the many folks in the industry who are making an impact and continuing to emerge as leaders.  Read More

E-contracting grows, has hurdles to clear

Electronic contracting has become increasingly prevalent in auto retail, but it still has room to improve, especially as an enabler to the fully online vehicle transaction. Many automakers, lenders, dealerships and vendors are boosting their e-contracting efforts to prepare for the online evolution. … Many consumers are looking for a better process. Car buyers, on  Read More

Digital retailers bring monthly payment offers to the web

Some tech companies are bringing a new layer of precision to online car deals with platforms that offer consumers accurate monthly payments before they come to the store. This is a crucial step forward from the payment-estimate calculators that have become commonplace on many dealer sites, where shoppers can play around with down payments, loan  Read More

Online presentation is key for F&I profits

By 2019, 10 percent of vehicle purchases could be online. But to make digital retailing viable, dealers must learn how to sell the entire deal online, including F&I products. That’s according to Cox Automotive COO Mark O’Neil, a longtime advocate for online auto sales. O’Neil told Automotive News that dealers must have a holistic approach  Read More

Cox Automotive marketing chief Kovac receives lifetime achievement award

Last week, Cox Automotive executive vice president and chief marketing officer John Kovac accepted a lifetime achievement award from the Atlanta Chapter of the American Marketing Association (AMA) in recognition of his long-standing record of marketing achievements throughout his career. Kovac was presented with his award at the 60th annual AMY Awards gala on Thursday  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


Corporate Fact Sheet

Find out more about Cox Automotive through an overview of the company, key facts about its brands and a brief timeline of the company’s evolution.

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Executive Bios & Photos

Meet the Cox Automotive leadership team – a group of industry leaders and trailblazers focused on creating efficiencies and alleviating challenges in the car buying, selling and owning process.

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Press Resources

Below is a collection of Cox Automotive resources that can be downloaded.

Cox Automotive Logos …

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CPO infographic — “Why CPO Vehicles are a win-win-win for Automotive” …

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Ride Sharing/Car Sharing infographic — “Ride Sharing and Car Sharing are NOT an …

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Cox Automotive Brand Book …

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Cox Automotive Insights Book …

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Press Contacts

Shirley Powell
Shirley Powell
Cox Automotive
Senior Vice President, Communications and Community Relations

Lou Laste
Lou Laste
Cox Automotive
Senior Director, Corporate Public Relations
Chintan Talati
Chintan Talati
Solutions Groups
Senior Director, Public Relations
Lois Rossi
Lois Rossi
Inventory and Financial Solutions — Manheim and NextGear Capital
Senior Director, Public Relations
Andrew Nicolai
Andrew Nicolai
Media Solutions — Autotrader, Dealer.com and Kelley Blue Book
Director, Public Relations
Alison Von Puschendorf
Alison Von Puschendorf
Retail Solutions — Dealertrack, vAuto, VinSolutions and Xtime
Director, External Communications
Tom Callow
Tom Callow
Cox Automotive — UK — Manheim, Motors.co.uk, Dealer-Auction.com, Modix, Movex, NextGear Capital UK and Xtime
Head of External Communications
Matt McAuley
Matt McAuley
Cox Automotive Australia and New Zealand — Manheim, Dealer Solutions, Sell My Car, Xtime, incadea and Cars Guide
Communications Manager
Jack Sulymka
Jack Sulymka
Cox Automotive Canada — Manheim Canada, Dealertrack, HomeNet, NextGear Capital, vAuto, VinSolutions and Xtime
Director, Marketing and Corporate Communications

For educational materials, visit the Cox Automotive Dealer Learning Center.


Dealer Captures More Buyers and Provides a Satisfying Shopping Experience with Digital Retailing

O’Neill Honda implemented a digital retailing solution powered by MakeMyDeal in March 2015. Features including self-penciling and one-on-one digital conversations with a Deal Manager offered a non-invasive yet deeply engaging way to work towards a complete deal online with potential shoppers. The results? More deals, satisfied customers and a way for O’Neill Honda to differentiate  Read More

Dealership Looks to Digital Retailing to Bridge the Gap Between the Internet and its Showroom

Team Nissan was seeking opportunities to create one-stop shopping for its customers and a seamless transition from online to in-store. Read how Team Nissan, thanks to digital retailing tools, met shoppers’ demand for a transparent, convenient, and fast shopping experience while increasing customer satisfaction and gross profit. This willingness to be open to new technology solutions  Read More

Dealership Increases Deals and Gross Profits with a Complete Digital Retailing Workflow

By meeting consumer demand for a transparent and convenient online vehicle shopping experience, digital retailing tools helped Lion Country Kia increase deals and gross profit, all while retaining complete control over pricing and merchandising. This progressive attitude, combined with a staff that embraces technological advances, has helped it stay ahead of the curve in the rapidly  Read More

2017 Compliance Guide

Make sense of federal laws and regulations. Gain access to the only free guide that combines regulatory facts with trends and practical guidance. Get the all-new 2017 Compliance Guide today. Dealertrack has long been known as the industry’s single best source for Compliance insights, and nothing better represents our leadership and commitment to dealers than  Read More

Dealer DataView

Discover the automotive industry’s most up-to-date, relevant and accurate digital marketing data and insights in this month’s Dealer DataView, a monthly automotive digital marketing index, based on Dealer.com’s leading proprietary data, research and analytics. This data, coupled with real-time digital marketing insight, leads to more informed business decisions and effective marketing strategies. industry experts have compiled  Read More

Three Questions to Ask About F&I Compliance Technology

The power of automotive retail technology is, in part, about connecting steps in the buyer’s journey to make the process more efficient. But it also handles other crucial aspects such as ensuring compliance with government regulations and providing protection against identification fraud. That’s important, and as such, it’s vital to make sure a dealer’s compliance  Read More

White Paper: Turn to Earn – Speeding the Wholesale-to-Retail Process Is Critical to Growing Market Share & Operational Profitability

Since 2009, the gap between list price and transaction price has steadily declined. To overcome this profit margin compression, dealers must increase overall operational profitability by: reducing overhead, freeing dealership resources to focus on profit centers, and selling more vehicles at a faster rate rather than maximizing gross per unit. Download the white paper to learn  Read More

2017 Car Buyer Journey Study

Check out this year’s compelling new data about: How dealer websites drive dealership visits. Why shoppers didn’t buy from the first dealership they visited. How prior consumer awareness is critical to F&I sales. The importance of maintenance & repair services and how to optimize fixed ops. Which differentiators have the biggest impact on customer satisfaction.  Read More

2017 Dealership Defection Study

We surveyed 400 consumers nationwide who visited a dealership within the previous 24 hours. Three out of four went to buy but only one actually did. According to the 2017 Dealership Defection Study by Cox Automotive, a good dealership experience can turn non-buyers into future customers, having the right inventory is critical to the sale  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


Selling Cars the Way People Shop for Them

They expect the sales team in the showroom to continue the conversation started online and to use technology to do it. Skeptical? Don’t be. Consider that according to Cox Automotive’s 2017 Buyer’s Journey, the Internet takes 60 percent of the time spent shopping for a car – and the number of dealerships visited by a  Read More

4 Tips to Help You Integrate Digital Retailing into Your Sales Strategy

An institutional shift toward a Digital Retailing sales model won’t arrive overnight. Neither will it happen without dealers embracing a progressive digital strategy that rewards proactive adaptation and open-mindedness toward the new digital model. While the industry is currently poised for such transformation at a high level, the reality is that the traditional car-buying and car-selling  Read More

Three Myths about Online Subprime Auto Financing

Since January’s NADA Convention, words like “plateau,” and “slow” have been common phrases used to describe the current state of sales volumes. Even Steven Szakaly, chief economist of the National Automobile Dealers Association (NADA), has forecast a slight decline of about 350,000 units, to 17.4 million. So it comes as no surprise that the first  Read More

Retail Technology in 2017: Customer Expectations Powering the In-store Connection

The technology behind selling vehicles is changing from a dysfunctional array of tools to a smooth and connected journey that fuses the power of online efficiency with in-store, in-person, and at-hand relationship building. Today’s typical car shopper spends most of their time online. It’s a fact, and one most of us have known – at least  Read More

Looking Ahead at F&I Compliance: What’s Next for Auto Dealers

Just as it was in 2016, this year government agencies are likely to focus on auto finance – though there’s some uncertainty about the approach a Trump Administration will take. For example, the CFPB will probably continue to drill down into auto finance practices, thanks to its Larger Participant Rule, and the FTC is likely to  Read More

NADA Dispatch 3: Final Reflections on a First-Rate Show

By: Dale Pollak A colleague asked me this morning to share my single-biggest take-away from this year’s NADA convention in New Orleans. My response: Dealers are sharpening their game. Compared to past NADAs, there were more dealers who noted the “e-word”—efficiency—as they described their plans for the coming year. The dealers correctly understand that improved  Read More

Expect More from Your DMS: Performance Management

In the previous two posts within this blog series, Dealertrack DMS Vice President and General Manager Sharon Kitzman, and Dealertrack DMS Director of Strategy and Business Operations Kai Nielsen, discussed how technology has transformed the way dealerships do business. Specifically, the use of open integration and cloud computing technologies in modern DMS platforms has given  Read More

NADA 2017: A Milestone Moment For Our Industry

By: Dale Pollak It’s fitting that this year’s National Automobile Dealers Association convention will occur in New Orleans. What better place to celebrate NADA’s 100th anniversary than the city where “laissez les bons temps rouler!” is the order of any day? The anniversary is an important milestone for our industry. If it weren’t for NADA,  Read More

NADA 100: Three questions to ask about accelerated title

When it comes to car sales and financing, the relentless search for efficiency touches all areas of a dealership. Smart dealer operators are finding steps and tasks that can be connected, automated and perfected; they’re reviewing workflow and expecting time and cost savings. Turning that workflow into a fast, consistent and trackable operation is what  Read More

6 Questions to Ask Vendors About Online Transaction Solutions at NADA 2017

Expect to hear a lot about online transaction software at this year’s NADA convention. And for good reason: research shows that digital improvements to the car-buying process produce increases in shoppers’ likelihood to buy, visit frequency, and vehicle purchase frequency. Translation: online transacting tools have the potential to provide shoppers with the streamlined car-buying process  Read More

For educational materials, visit the Cox Automotive Dealer Learning Center.


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