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2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments 10/11/2021 MISSION, Kan., Oct. 11, 2021 – Despite current headwinds and market conditions, dealership service centers remain resilient and continue to be among the most preferred service providers. According to the 2021 Cox Automotive Service Industry Study released today, 34% of consumers prefer dealership service centers, a 1 percentage point increase from 2018, and ahead of general repair shops. And while this is great news for franchise dealers, there… Read Article

Service Fixed Ops Press Releases

COVID Swings Pendulum Back to Traditional Vehicle Ownership for Now, According to Cox Automotive Study 09/29/2021 ATLANTA (Sept. 29, 2021) – Vehicle ownership (buy/lease) is more important than ever, according to the Cox Automotive 2021 Evolution of Mobility Study. This is a dramatic shift from Cox Automotive’s research in 2018, which signaled that consumer acceptance of alternative shared mobility solutions would begin to supplement traditional vehicle ownership if costs and accessibility of ride-hailing, car-sharing and subscription services were comparable. While ownership will… Read Article

Mobility EVs Electrified Vehicles vehicle ownership Press Releases

Despite Continued Inventory Troubles, U.S. Automobile Dealer Sentiment Remains Positive, Spurred by Record-High Profits 09/13/2021 ATLANTA, Sept. 13, 2021 – As tight vehicle inventory continues to vex the auto industry, U.S. dealer sentiment in the third quarter softened but remains mostly positive and above levels recorded in Q3 2020 and Q3 2019. The current market index reading of 62 in the most recent Cox Automotive Dealer Sentiment Index (CADSI) indicates that more dealers feel that the automotive market is strong compared to the… Read Article

Cox Automotive Dealer Sentiment Index CADSI Press Releases

Cox Automotive Mobility Takes Charge of EV Battery Lifecycle Services With Global Acquisition 09/01/2021 ATLANTA (September 1, 2021) – Focused on being the world’s best end-to-end caretaker for the electric vehicle (EV) future from storage and logistics to remanufacturing, reuse and pre-treatment recycling, Cox Automotive Mobility today announced a foundational investment for its new global EV battery service network with the acquisition of Spiers New Technologies (SNT), a leading service provider for EV battery lifecycle management. As EVs take center stage, battery production, health… Read Article

Press Releases

Penske Automotive Group and Cox Automotive Debut Automated Platform for Retailing Used Vehicles 07/22/2021 BLOOMFIELD HILLS, MI and ATLANTA, GA (July 22, 2021) – Penske Automotive Group, Inc., (NYSE:PAG) and Cox Automotive, Inc. (“CAI”), announced today they have jointly developed a transformational, fully automated technology platform to enable the online retail sale of used vehicles. The automated online buying platform, which is owned exclusively by Cox Automotive, allows consumers to select from high-quality, preowned vehicles through PAG’s U.S. CarShop used… Read Article

Esntial Commerce Penske Automotive Group used vehicles pre-owned vehicles Press Releases

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Podcast: Manheim Logistics VP Joe Kichler 11/23/2021 Auto Remarketing Podcast, Nov. 23, 2021 – Joe Kichler, vice president of Manheim Logistics, joins the Auto Remarketing Podcast in an on-site episode from Used Car Week earlier this month. Kichler and Auto Remarketing senior editor Joe Overby talk about Manheim's partnership with DHL, the transportation space and much more. Listen to the Episode. Read Article

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Cox Automotive Auto Market Report: November 23 11/23/2021 The video below is part of a biweekly Auto Market Report series focusing on data and insights that provide a holistic view of the auto industry. Chief Economist Jonathan Smoke leads our effort to translate data and trends into actionable insights. Download this week’s presentation. Read Article

Market Insights Smoke on Cars

Five Takeaways from Latest COVID-19 Consumer Impact Study 11/23/2021 Cox Automotive has been tracking consumer behavior throughout the pandemic to measure how vehicle purchase intenders have been reacting to changing market conditions. With COVID-19 vaccines available for more of the population and boosters rolling out, a fresh round of research was conducted last month. More than half of Americans indicated they are now “not at all” or only “somewhat” concerned about the pandemic, according to the… Read Article

COVID-19 Consumer Impact Study Market Insights Data Point

Cox Automotive’s Charlie Chesbrough on How Car Dealers Can Remain Successful in Q4 11/22/2021 Nov. 22, 2021, CBT News Inside Automotive – As we move through the final quarter of the year, you may be asking yourself what can you do to remain successful, despite the industry’s inventory and chip shortages? On today’s show, Jim Fitzpatrick is pleased to welcome back Charlie Chesbrough, Senior Economist and Senior Director of Industry Insights at Cox Automotive to walk us through his recommendations and predictions for Q4… Read Article

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Used-Vehicle Inventory Edges Higher; Average Price Just Shy of $27,000 11/22/2021 Used-vehicle inventory edged slightly higher in October as the average listing price kept climbing, now just shy of $27,000, according to the Cox Automotive analysis of vAuto Available Inventory data. 2.30M Total UnsoldUsed Vehiclesend of October 42 Days' Supply $26,971 Average Listing Price 68,132 Average Mileage The total supply of unsold used vehicles on dealer lots across the U.S. edged higher to 2.30 million units at… Read Article

Inventory used-vehicle prices used-vehicle inventory Market Insights Data Point

Auto Market Weekly Summary 11/22/2021 The trend in new daily COVID-19 cases accelerated higher last week, and consumer sentiment lost ground. Retail sales were much stronger than expected in October as consumers keep spending despite higher prices. Inflation did play a role in the spending, but even controlling for price increases, retail sales exceeded expectations. New construction trends were mixed in October as starts declined with labor and supply challenges, but… Read Article

Market Insights Smoke on Cars Economy & Trends

Dealership Service Activity Increases in October, according to Xtime Metrics 11/19/2021 Service centers at U.S. franchised dealerships were generally busier in October than in September, according to the latest analysis of Xtime metrics. Both the Repair Order Volume Index and Repair Order Revenue Index increased in October versus September, although the repair order volume continues to be below pre-pandemic levels. Revenue per repair reached a record high. The monthly Xtime volume and revenue metrics have been created… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Nearly a Quarter of All Shoppers Considered Electrified Vehicles in Q3 11/18/2021 Nearly a quarter of all new-vehicle shoppers in the third quarter considered an electrified vehicle, either a full electric vehicle or a hybrid, according to the Q3 2021 Kelley Blue Book Brand Watch report. That is the highest level of interest in electrified vehicles that the report has ever measured. The report is a consumer perception survey that also weaves in consumer shopping behavior to determine… Read Article

Kelley Blue Book Brand Watch Electrified Vehicles Market Insights Commentary & Voices

New-Vehicle Supply Edges Higher Suggesting Worst of Shortages Over 11/17/2021 Still low by historical standards, new-vehicle supply closed higher at the end of October than a month earlier, while the average listing price hit another record high, closing in on $45,000, according to a Cox Automotive analysis of vAuto Available Inventory data. 969,464 Total Inventoryas of Oct. 25, 2021 33 Days' Supply $44,680 Average Listing Price “The higher inventory suggests the worst of the inventory shortage… Read Article

Inventory new-vehicle inventory Market Insights Data Point

Wholesale Prices Rise Halfway Through November 11/17/2021 Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 4.9% in the first 15 days of November compared to the month of October. This brought the Manheim Used Vehicle Value Index to 234.8, a 44.9% increase from November 2020. As was the case in October, some of the monthly increase is a result of the seasonal adjustment, as November typically sees above-average… Read Article

Manheim Used Vehicle Value Index MUVVI Market Insights Data Point

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