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Despite Inventory Shortage, High Prices, Overall Car Buyer Satisfaction Remains Near Record Levels, According to Cox Automotive Study 01/18/2022 ATLANTA, Jan. 18, 2022 – The 12th annual Cox Automotive Car Buyer Journey Study released today reveals that overall car buying satisfaction remains at a near-record level, with the number of highly satisfied buyers higher than before the pandemic. The latest Car Buyer Journey (CBJ) Study finds that the modest retreat from the record high set in 2020 was due mostly to lack of inventory and… Read Article

Car Buyer Journey Press Releases

Ten Predictions for 2022: Cox Automotive Looks Forward Into the Year Ahead 01/13/2022 ATLANTA, Jan. 13, 2022 – In the early days of 2022, the Cox Automotive Industry Insights team lays out 10 trends that will shape the auto industry in the year ahead. Overall, the Cox Automotive team is optimistic for the industry. New-vehicle sales are expected to reach 16.0 million, an increase of more than 7% from 2021, while used-vehicle sales will remain strong and above 39… Read Article

Press Releases

Despite Inventory Crunch and All-Time High Costs, U.S. Automobile Dealer Sentiment Remains Positive 12/13/2021 ATLANTA, Dec. 13, 2021 – With a historic inventory crunch and rising costs impacting the auto industry, U.S. dealer sentiment waned slightly in the fourth quarter but remains mostly positive and well above levels recorded in Q4 2020 and Q4 2019. The current market index reading of 60 in the most recent Cox Automotive Dealer Sentiment Index (CADSI) indicates that more dealers feel that the automotive… Read Article

Cox Automotive Dealer Sentiment Index CADSI Press Releases

2021 Cox Automotive Service Industry Study: Parts Shortages, Staffing Concerns Hold Back Dealership Service Departments 10/11/2021 MISSION, Kan., Oct. 11, 2021 – Despite current headwinds and market conditions, dealership service centers remain resilient and continue to be among the most preferred service providers. According to the 2021 Cox Automotive Service Industry Study released today, 34% of consumers prefer dealership service centers, a 1 percentage point increase from 2018, and ahead of general repair shops. And while this is great news for franchise dealers, there… Read Article

Service Fixed Ops Press Releases

COVID Swings Pendulum Back to Traditional Vehicle Ownership for Now, According to Cox Automotive Study 09/29/2021 ATLANTA (Sept. 29, 2021) – Vehicle ownership (buy/lease) is more important than ever, according to the Cox Automotive 2021 Evolution of Mobility Study. This is a dramatic shift from Cox Automotive’s research in 2018, which signaled that consumer acceptance of alternative shared mobility solutions would begin to supplement traditional vehicle ownership if costs and accessibility of ride-hailing, car-sharing and subscription services were comparable. While ownership will… Read Article

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10 Takeaways from U.S. Auto Sales: 2021 01/21/2022 Our Kelley Blue Book team has finished their final tally of 2021 auto sales in the U.S. market. Total volume by the Kelley Blue Book count came in at 15,061,885, a solid year by historical standards. But it was far from an easy 15 million. Demand was there, and sales volumes in March, April and May were among the best in the past decade. Inventory then… Read Article

Sales new-vehicle sales U.S. auto sales Market Insights Data Point

Used-Vehicle Days’ Supply Breaks 50; Average Listing Price Surpasses $28,000 01/20/2022 Used-vehicle inventory rose in December with the days’ supply hitting 51 for the first time since January 2021, and the average listing price exceeding $28,000 for the first time ever, according to the Cox Automotive analysis of vAuto Available Inventory data. 2.38M Total UnsoldUsed Vehiclesas of December 27 51 Days' Supply $28,205 Average Listing Price 69,737 Average Mileage The total supply of unsold used vehicles on… Read Article

Inventory used-vehicle inventory Market Insights Data Point

Dealership Service Volume Increases, Revenue Hits New High in December, according to Xtime Metrics 01/20/2022 Service centers at U.S. franchised dealerships were busier in December than in November, according to the latest analysis of Xtime metrics. Both the Repair Order Volume Index and the Repair Order Revenue Index increased in December versus November. Repair order volume remains well below pre-pandemic levels, but revenue per repair set another record high. The monthly Xtime volume and revenue metrics are designed to showcase average… Read Article

Operations Service Fixed Ops Xtime Market Insights Data Point

Cox Automotive Auto Market Report: January 19 01/19/2022 The video below is part of a biweekly Auto Market Report series focusing on data and insights that provide a holistic view of the auto industry. Chief Economist Jonathan Smoke leads our effort to translate data and trends into actionable insights. Download this week’s presentation. Read Article

Market Insights Smoke on Cars

Commentary: 3 Growth Opportunities for Independent Dealers in 2022 01/19/2022 Auto Remarketing, Jan. 19. 2022 – Scott Maybee, president of NextGear Capital, writes in an opinion piece about the distinct challenges and unique opportunities that he expects independent dealers to face in the year ahead. In this article, Maybee also offers his take on how independents can continue to evolve in order to take advantage of growth opportunities in the current market. He acknowledges that there… Read Article

independent independent dealers News Coverage

Wholesale Prices Rise Further in First Half of January 01/19/2022 Wholesale used vehicle prices (on a mix-, mileage-, and seasonally adjusted basis) increased 0.8% in the first 15 days of January compared to the month of December. This brought the Manheim Used Vehicle Value Index to 238.0, a 46.0% increase from January 2021. As was the case in each of the last three months, much of the reported increase was a result of the seasonal adjustment.… Read Article

Manheim Used Vehicle Value Index MUVVI Market Insights Data Point

13-Month Rolling Used-Vehicle SAAR 01/18/2022 Total used-vehicle sales were down 4% year over year in December, according to Cox Automotive estimates. The estimated December used seasonally adjusted annual rate (SAAR) is 39.1 million, down from 40.6 million last December and flat compared to November’s revised 39.1 million SAAR. Used-Vehicle SAAR and Volume “Our used-vehicle sales estimates show slowing sales to end 2021,” said Kayla Reynolds, manager of economic and industry insights,… Read Article

used car SAAR Market Insights Data Point CAMIO

2021 Car Buyer Journey Study Released 01/18/2022 The 12th annual Cox Automotive Car Buyer Journey Study reveals that overall car buying satisfaction remains at a near-record level, with the number of highly satisfied buyers higher than before the pandemic. The latest Car Buyer Journey Study finds that the modest retreat from the record high set in 2020 was due mostly to lack of inventory and high prices. Overall, 66% of consumers were highly… Read Article

Car Buyer Journey Market Insights Commentary & Voices

Auto Market Weekly Snapshot 01/18/2022 COVID-19 cases driven by the Omicron variant are at record levels that are more than triple the peak previously hit last January. The pace of growth is slowing, but the virus, inflation, the weather and stock market volatility have weighed on consumer sentiment. Inflation stood at its highest level in 40 years, but we may be nearing the peak of the year-over-year increase. Retail sales disappointed… Read Article

Market Insights Smoke on Cars Economy & Trends

Despite Inventory Shortage, High Prices, Overall Car Buyer Satisfaction Remains Near Record Levels, According to Cox Automotive Study 01/18/2022 ATLANTA, Jan. 18, 2022 – The 12th annual Cox Automotive Car Buyer Journey Study released today reveals that overall car buying satisfaction remains at a near-record level, with the number of highly satisfied buyers higher than before the pandemic. The latest Car Buyer Journey (CBJ) Study finds that the modest retreat from the record high set in 2020 was due mostly to lack of inventory and… Read Article

Car Buyer Journey Press Releases

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