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Sales

9:18 min watch
Sales Used-Vehicle Prices Contrary to analyst predictions that used-vehicle prices were going to plummet, we have seen a more-than-normal increase in used prices. In this video,… Read Article
5:26 min watch
Sales Consumer Credit As we look at the record level of auto sales in 2015 and 2016, there is no question that the market would… Read Article
3:45 min watch
Sales Shifting Consumer Preferences Did the crossover kill the mid-size car? There is no question that consumer vehicle preferences are shifting, and in this video, Jonathan… Read Article
4:12 min watch
Sales Digital Retailing According to the 2017 Cox Automotive Digital Retailing Study, nearly all consumers (98%) want the ability to do at least some piece… Read Article
4 min read
Sales Tune-Up Your Test Drives to Speed Sales According to the Cox Automotive 2017 Car Buyer Journey Study, only 32% of consumers know the exact vehicle they want when they… Read Article
2 min read
Sales How Best-in-Class Dealers Are Making More Customer Connections The CRM is a relatively recent addition to the automotive dealership, but it’s already revolutionized the way dealers connect with their customers.… Read Article
2 min read
Sales 2017 Digital Retailing Study What is today's preferred car shopping experience? We asked consumers what they want from a digital experience when it comes to car shopping and… Read Article
4 min read
Sales Customer Expectations Powering the In-Store Connection The technology behind selling vehicles is changing from a dysfunctional array of tools to a smooth and connected journey that fuses the… Read Article
2 min read
Sales 2017 Dealership Defection Study For the 2017 Dealership Defection Study, we surveyed 400 consumers nationwide who visited a dealership within the previous 24 hours to determine… Read Article
4 min read
Sales Get More Per Vehicle with Maximized Menu Selling When sales and showroom traffic cool, dealers usually turn up the temperature on F&I revenue – especially dealer reserve. But that’s changing,… Read Article
3 min read
Sales Taking Advantage of Affordable Luxury OEM offerings, prices and incentives are blurring the line between luxury and non-luxury vehicles. Luxury brands are introducing lower-price models to drive… Read Article
5 min read
Sales Takeaways from Digital Dealer 21: Delivering a Digital Car Buying Experience Few things go together as nicely as digital retailing and the Digital Dealer Conference. This is where automotive professionals go to learn… Read Article
3 min read
Sales Too Many Used Cars? Go CPO. Around 3.1 million off-lease vehicles will be coming back in 2016, up 20% from 2015. Manheim forecasts those numbers will continue to… Read Article
6 min read
Sales The Digital Retailing Difference With the proliferation of mobile and eCommerce, online shopping has become the primary method for researching and purchasing a growing array of… Read Article
5 min read
Sales The Future of Auto Retail: Creating Connected Experiences The future? It's about leveraging technology to create connected experiences that customers will appreciate and demand, time and time again. As dealers… Read Article
3 min read
Sales Three Keys to Total Reg & Title Efficiency: Speed, Service and Simplicity It happens on any given day at a dealership near you: customers come and go, some for service and others to buy… Read Article