Real talk from real car buyers
Car Buyers Have Mixed Feelings about Their Dealership Experiences
Tuesday June 28, 2016
Real car buyers tell us about the things they liked and didn’t like at the dealership.
Additional Resources:
- The Dealership Experience: Customer Handling Can Make or Break a Deal – Lynn’s Story
- The Dealership Experience: Customer Handling Can Make or Break a Deal – Dave’s Story
- The Dealership Experience: Car Buyers Value Transparency
- The Dealership Experience: Shoppers Are Informed But Still Rely on Salespeople for Information
- How Do Car Buyers Define a Bad Dealership Experience?