Real talk from real car buyers
How Do Car Buyers Define a Bad Dealership Experience?
Tuesday June 28, 2016
Real car buyers tell us what they consider to be a bad experience with the dealership.
Additional Resources:
- The Dealership Experience: Customer Handling Can Make or Break a Deal – Lynn’s Story
- The Dealership Experience: Customer Handling Can Make or Break a Deal – Dave’s Story
- The Dealership Experience: Car Buyers Value Transparency
- The Dealership Experience: Shoppers Are Informed But Still Rely on Salespeople for Information