6 min read

From Desk to Digital: How Deal Central Helps Dealers Thrive Through Every Shopper High and Low

Car buying is an emotional journey—full of peaks, valleys, and moments that can make or break satisfaction. Your shoppers expect more: control, support, education, and transparency at every step. The dealerships that thrive aren’t just reacting—they’re proactively managing these moments, using smart tools to build trust and close deals faster.  According to Cox Automotive’s Drivers of Shopper Satisfaction Study, dealers who achieved increased customer satisfaction year… Read Article
5 min read

AI-Powered Buying: 5 Ways to Win with Deal Central 

AI is changing the way customers buy cars—and with it, you can exceed your customers’ expectations. Deal Central, Cox Automotive’s AI-powered deal making solution, equips you to deliver a connected, intelligent buying experience. And you don’t want to wait: Here are five steps you can take today to build a better experience, based on research from Cox Automotive’s Digitization Study.  Tip 1: Use Deal Pulse to… Read Article
3 min read

Bob Loquercio Auto Group Drives Success with Cox Automotive Retail Solutions

Brad Hartsell, Director of Operations for the Bob Loquercio Auto Group’s Indiana division, has a clear message: dealership success today depends on more than just selling cars, it’s about leveraging connected solutions that deliver real results.  Data That Drives Confident Decisions  In a business where every decision counts, Brad relies on data to guide strategy and execution.  “I challenge anybody to find better data than Cox… Read Article
1 min read

Cox Automotive Driven by Innovation Dealer Summit

Cox Automotive hosted an electrifying event at the legendary Circuit of The Americas (COTA) in Austin, TX—bringing together top automotive minds, dealer partners, and Cox Automotive leaders for a high-octane experience that fused insight with adrenaline.This wasn’t just another industry event—it was a showcase of how Cox Automotive is driving real, innovative, and measurable change. Attendees got hands-on with Cox Automotive’s latest tools, exploring how transparency, speed, and connected workflows are reshaping… Read Article
3 min read

Seamless Selling: How to Build Omnichannel Experiences 

Car buyers have evolved. They’re no longer content to show up at the dealership and have the deal process dictated to them. They want to work deals on their terms. Whether that’s all online, all in-store, or some combination of car buying channels, they want a seamless, transparent, and efficient car buying process – and they expect dealerships to deliver with digital tools and tech-driven experiences… Read Article
1 min read

Collect Customer Data Across Channels

Successful dealers in today’s competitive landscape share a key trait: they’ve prioritized omnichannel strategies—offering seamless shopping experiences online, in-store, and everywhere in between. According to the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers say their current tools deliver strong omnichannel capabilities. Explore the infographic below to see how these forward-thinking dealerships are driving success across their operations. Read Article
1 min read

Omnichannel Tools to Improve Efficiency

Dealers who stand out in today’s market have one thing in common: They’ve made an investment in omnichannel experiences, meaning solutions that enable consumers to shop online, in-store and anywhere in-between. In the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers said their current tools provide a good omnichannel experience. Read the below infographic to discover how omnichannel dealerships are winning across… Read Article