8 min read

What Dealers Need to Know About AI Right Now: Discovery, Data, and Decisions

Summary: AI and large language models are reshaping dealer discovery, shifting influence from clicks to mentions and making inventory data a key factor in whether a dealership surfaces at all.  Data quality and system connectivity determine AI impact, with the strongest results showing up when inventory, pricing, F&I, and operations work together.  AI is changing how work gets done — removing repetitive tasks, elevating human judgment, and creating competitive gaps for dealers who wait to adopt. Artificial intelligence… Read Article
4 min read

The AI Advantage: How Data-Driven Intelligence Is Transforming Automotive Retail 

By now you’ve probably heard how AI is all the rage in automotive retail. You’ve heard how it’s revolutionizing the way dealers sell and the way buyers want to buy. In fact, AI has become such a hot topic that it’s now a regular part of industry conversations—highlighting just how important this technology is.   But there’s a reason for the hype—real business impact behind the buzz. According to recent Cox Automotive research, dealers who have fully adopted AI are seeing 50% higher revenue growth, efficiency gains, and profitability, compared… Read Article
3 min read

Mohawk Honda Sees Exceptional Results with Cox Automotive Connected Solutions  

“I couldn't imagine doing it without all these solutions all together.” - Mike O’Toole, Used Car Director  Mohawk Honda drives efficiency, growth, and customer satisfaction leveraging a connected ecosystem of solutions that power every part of the dealership. For Mike O’Toole, Used Car Director, and Jennifer DeCiero, BDC Manager, the real advantage comes from Cox Automotive products working together, seamlessly.  Seamless Inventory and Customer Connection  Mike O’Toole… Read Article
6 min read

From Desk to Digital: How Deal Central Helps Dealers Thrive Through Every Shopper High and Low

Car buying is an emotional journey—full of peaks, valleys, and moments that can make or break satisfaction. Your shoppers expect more: control, support, education, and transparency at every step. The dealerships that thrive aren’t just reacting—they’re proactively managing these moments, using smart tools to build trust and close deals faster.  According to Cox Automotive’s Drivers of Shopper Satisfaction Study, dealers who achieved increased customer satisfaction year… Read Article
3 min read

Bob Loquercio Auto Group Drives Success with Cox Automotive Retail Solutions

Brad Hartsell, Director of Operations for the Bob Loquercio Auto Group’s Indiana division, has a clear message: dealership success today depends on more than just selling cars, it’s about leveraging connected solutions that deliver real results.  Data That Drives Confident Decisions  In a business where every decision counts, Brad relies on data to guide strategy and execution.  “I challenge anybody to find better data than Cox… Read Article
1 min read

Collect Customer Data Across Channels

Successful dealers in today’s competitive landscape share a key trait: they’ve prioritized omnichannel strategies—offering seamless shopping experiences online, in-store, and everywhere in between. According to the 2024 Cox Automotive Digitization of Automotive Retail Study, 73% of these dealers say their current tools deliver strong omnichannel capabilities. Explore the infographic below to see how these forward-thinking dealerships are driving success across their operations. Read Article